Apprenticeship training course

Dental practice manager (level 4)

Managing all non-clinical aspects of a dental surgery, leading the practice team and achieving excellent patient care and cost efficiency.

Qualification level: 4
Equivalent to higher national certificate (HNC).
Typical duration: 24 months
Apprenticeship category: Business and administration
Maximum funding: £9,000
Maximum amount government will fund
for apprenticeship training.
Skills: Skills an apprentice will learn

Understanding the role and responsibilities of a manager

Communicating the organisations vision and strategy

Clarifying & supporting company policies

Setting clear goals and expectations

Supporting individual personal and professional development

Providing mentoring & coaching for individual team members

Being able to seek feedback on workplace performance

Leading by example

Strategic thinking at a local/practice level

Setting SMART objectives

Planning and delegating work

Allocating resources efficiently to meet deliverables and deadlines

Monitoring, evaluating and improving individual and team processes

Developing advanced IT Skills to meet requirements in role (SOE/R4)

Negotiating

Presenting internal & external marketing plans and campaigns

Presenting and interpreting data for Senior Management

Briefing the work team

Communicating change

Full information on Dental practice manager (level 4) is available from the Institute for Apprenticeships and Technical Education.

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