Training provider

ABELLIO EAST MIDLANDS LIMITED

UKPRN 10084402

Passenger transport operative (level 2)

Training options for this course

This provider offers these training options for this course in PE2 8AN. You can remove or change your location . This may change what options are available.

If there are multiple training options, the apprentice may do a combination of these. You'll need to contact the provider to confirm what training they offer.

Training option	Location
Block release Training in blocks of a week or more at the provider's location.	56.6 miles to closest location: Hudson Way, Pride Park, Derby, Derbyshire, DE24 8HS
Day release One day a week at the provider's location.	56.6 miles to closest location: Hudson Way, Pride Park, Derby, Derbyshire, DE24 8HS

Course achievements and participation

Achievements

83.3%

of apprentices (8 of 10) completed this course and passed their end-point assessment with this provider in academic year 2023 to 2024. 16.7% did not pass or left the course before taking the assessment.

83.5% national achievement rate

Participation

52

apprentices have completed this course and taken their end-point assessment with this provider since 2023

Course-level data collected by the Department for Education.

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Training provider information

Employer and apprentice reviews for this training provider

Employers

No reviews

Not enough employers have reviewed this provider.

Apprentices

Good

average review from 6 apprentices when asked to rate this provider as 'Excellent', 'Good', 'Poor' or 'Very poor'.

Combined reviews for all courses delivered by this provider in the last full academic year (2024 to 2025). Data collected by Department for Education.

View reviews with feedback from the last 5 years

1 August 2025 to today

These are the most recent reviews for this training provider. We update the main star rating on this page when we have reviews from a full academic year.

Employer reviews

We regularly ask employers to review providers they're working with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about areas of strength and improvement.

No results. Not enough employers have given feedback about this training provider.

Apprentice reviews

We regularly ask apprentices to review providers they're training with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about how they found the training.

No results. Not enough apprentices have given feedback about this training provider.

1 August 2024 to 31 July 2025

These reviews are for all courses delivered by this provider in the last full academic year.

Employer reviews

We regularly ask employers to review providers they're working with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about areas of strength and improvement.

No results. Not enough employers gave feedback about this training provider.

Apprentice reviews

We regularly ask apprentices to review providers they're training with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about how they found the training.

Good (6 reviews)

How apprentices found the training

We asked apprentices what was to a reasonable standard.

• Percentage of apprentices who said this was to a reasonable standard
• Percentage of apprentices who said this was not to a reasonable standard

Communication

• Communicating clearly with you(selected by 6 apprentices)

  67%33%

• Ensuring you understand the requirements of your end-point assessment(selected by 6 apprentices)

  67%33%

Organisation

• Organising well-structured training(selected by 6 apprentices)

  67%33%

• Providing accessible training resources(selected by 6 apprentices)

  67%33%

• Balancing online learning with classroom-based training to suit your apprenticeship(selected by 6 apprentices)

  83%17%

• Taking into account your previous learning(selected by 6 apprentices)

  50%50%

• Giving you relevant training that helps you perform your job better(selected by 6 apprentices)

  67%33%

• Providing Off The Job training that takes up at least 20% of your total apprenticeship time(selected by 6 apprentices)

  100%0%

Support

• Helping you learn new skills and develop existing ones(selected by 6 apprentices)

  83%17%

• Supporting you and your apprenticeship(selected by 6 apprentices)

  83%17%

• Resolving any issues you have(selected by 6 apprentices)

  67%33%

• Preparing you for success in your future career(selected by 6 apprentices)

  67%33%

Communication

Statement	Percentage of apprentices who said this was to a reasonable standard	Percentage of apprentices who said this was not to a reasonable standard
Communicating clearly with you	67%	33%
Ensuring you understand the requirements of your end-point assessment	67%	33%

Organisation

Statement	Percentage of apprentices who said this was to a reasonable standard	Percentage of apprentices who said this was not to a reasonable standard
Organising well-structured training	67%	33%
Providing accessible training resources	67%	33%
Balancing online learning with classroom-based training to suit your apprenticeship	83%	17%
Taking into account your previous learning	50%	50%
Giving you relevant training that helps you perform your job better	67%	33%
Providing Off The Job training that takes up at least 20% of your total apprenticeship time	100%	0%

Support

Statement	Percentage of apprentices who said this was to a reasonable standard	Percentage of apprentices who said this was not to a reasonable standard
Helping you learn new skills and develop existing ones	83%	17%
Supporting you and your apprenticeship	83%	17%
Resolving any issues you have	67%	33%
Preparing you for success in your future career	67%	33%

1 August 2023 to 31 July 2024

These reviews are for all courses delivered by this provider.

Employer reviews

We regularly ask employers to review providers they're working with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about areas of strength and improvement.

No results. Not enough employers gave feedback about this training provider.

Apprentice reviews

We regularly ask apprentices to review providers they're training with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about how they found the training.

Good (7 reviews)

How apprentices found the training

We asked apprentices what was to a reasonable standard.

• Percentage of apprentices who said this was to a reasonable standard
• Percentage of apprentices who said this was not to a reasonable standard

Communication

• Communicating clearly with you(selected by 7 apprentices)

  71%29%

• Ensuring you understand the requirements of your end-point assessment(selected by 7 apprentices)

  43%57%

Organisation

• Organising well-structured training(selected by 7 apprentices)

  71%29%

• Providing accessible training resources(selected by 7 apprentices)

  71%29%

• Balancing online learning with classroom-based training to suit your apprenticeship(selected by 7 apprentices)

  57%43%

• Taking into account your previous learning(selected by 7 apprentices)

  57%43%

• Giving you relevant training that helps you perform your job better(selected by 7 apprentices)

  71%29%

• Providing Off The Job training that takes up at least 20% of your total apprenticeship time(selected by 7 apprentices)

  43%57%

Support

• Helping you learn new skills and develop existing ones(selected by 7 apprentices)

  71%29%

• Supporting you and your apprenticeship(selected by 7 apprentices)

  71%29%

• Resolving any issues you have(selected by 7 apprentices)

  71%29%

• Preparing you for success in your future career(selected by 7 apprentices)

  57%43%

Communication

Statement	Percentage of apprentices who said this was to a reasonable standard	Percentage of apprentices who said this was not to a reasonable standard
Communicating clearly with you	71%	29%
Ensuring you understand the requirements of your end-point assessment	43%	57%

Organisation

Statement	Percentage of apprentices who said this was to a reasonable standard	Percentage of apprentices who said this was not to a reasonable standard
Organising well-structured training	71%	29%
Providing accessible training resources	71%	29%
Balancing online learning with classroom-based training to suit your apprenticeship	57%	43%
Taking into account your previous learning	57%	43%
Giving you relevant training that helps you perform your job better	71%	29%
Providing Off The Job training that takes up at least 20% of your total apprenticeship time	43%	57%

Support

Statement	Percentage of apprentices who said this was to a reasonable standard	Percentage of apprentices who said this was not to a reasonable standard
Helping you learn new skills and develop existing ones	71%	29%
Supporting you and your apprenticeship	71%	29%
Resolving any issues you have	71%	29%
Preparing you for success in your future career	57%	43%

1 August 2022 to 31 July 2023

These reviews are for all courses delivered by this provider.

Employer reviews

We regularly ask employers to review providers they're working with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about areas of strength and improvement.

No results. Not enough employers gave feedback about this training provider.

Apprentice reviews

We regularly ask apprentices to review providers they're training with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about how they found the training.

No results. Not enough apprentices gave feedback about this training provider.

1 August 2021 to 31 July 2022

These reviews are for all courses delivered by this provider.

Employer reviews

We regularly ask employers to review providers they're working with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about areas of strength and improvement.

Good (1 review)

Areas of strength and improvement

Employers can select:

• up to 3 things they think are strengths
• up to 3 things they think need improvement

• Percentage of employers that selected this as a strength
• Percentage of employers that selected this as needs improvement

• Communication with employers(selected by 1 employer)

  100%0%

• Adapting to my needs(selected by 1 employer)

  100%0%

Statement	Percentage of employers that selected this as a "strength"	Percentage of employers that selected this as "needs improvement"	Total number of employers that selected this statement
Communication with employers	100%	0%	1
Adapting to my needs	100%	0%	1

Apprentice reviews

We regularly ask apprentices to review providers they're training with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about how they found the training.

No results. Not enough apprentices gave feedback about this training provider.

1 August 2021 to today

These reviews are for all courses delivered by this provider in the last 5 academic years.

Employer reviews

We regularly ask employers to review providers they're working with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about areas of strength and improvement.

Good (1 review)

Areas of strength and improvement

Employers can select:

• up to 3 things they think are strengths
• up to 3 things they think need improvement

• Percentage of employers that selected this as a strength
• Percentage of employers that selected this as needs improvement

• Communication with employers(selected by 1 employer)

  100%0%

• Adapting to my needs(selected by 1 employer)

  100%0%

Statement	Percentage of employers that selected this as a "strength"	Percentage of employers that selected this as "needs improvement"	Total number of employers that selected this statement
Communication with employers	100%	0%	1
Adapting to my needs	100%	0%	1

Apprentice reviews

We regularly ask apprentices to review providers they're training with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about how they found the training.

Good (13 reviews)

How apprentices found the training

We asked apprentices what was to a reasonable standard.

• Percentage of apprentices who said this was to a reasonable standard
• Percentage of apprentices who said this was not to a reasonable standard

Communication

• Communicating clearly with you(selected by 13 apprentices)

  69%31%

• Ensuring you understand the requirements of your end-point assessment(selected by 13 apprentices)

  54%46%

Organisation

• Organising well-structured training(selected by 13 apprentices)

  69%31%

• Providing accessible training resources(selected by 13 apprentices)

  69%31%

• Balancing online learning with classroom-based training to suit your apprenticeship(selected by 13 apprentices)

  69%31%

• Taking into account your previous learning(selected by 13 apprentices)

  54%46%

• Giving you relevant training that helps you perform your job better(selected by 13 apprentices)

  69%31%

• Providing Off The Job training that takes up at least 20% of your total apprenticeship time(selected by 13 apprentices)

  69%31%

Support

• Helping you learn new skills and develop existing ones(selected by 13 apprentices)

  77%23%

• Supporting you and your apprenticeship(selected by 13 apprentices)

  77%23%

• Resolving any issues you have(selected by 13 apprentices)

  69%31%

• Preparing you for success in your future career(selected by 13 apprentices)

  62%38%

Communication

Statement	Percentage of apprentices who said this was to a reasonable standard	Percentage of apprentices who said this was not to a reasonable standard
Communicating clearly with you	69%	31%
Ensuring you understand the requirements of your end-point assessment	54%	46%

Organisation

Statement	Percentage of apprentices who said this was to a reasonable standard	Percentage of apprentices who said this was not to a reasonable standard
Organising well-structured training	69%	31%
Providing accessible training resources	69%	31%
Balancing online learning with classroom-based training to suit your apprenticeship	69%	31%
Taking into account your previous learning	54%	46%
Giving you relevant training that helps you perform your job better	69%	31%
Providing Off The Job training that takes up at least 20% of your total apprenticeship time	69%	31%

Support

Statement	Percentage of apprentices who said this was to a reasonable standard	Percentage of apprentices who said this was not to a reasonable standard
Helping you learn new skills and develop existing ones	77%	23%
Supporting you and your apprenticeship	77%	23%
Resolving any issues you have	69%	31%
Preparing you for success in your future career	62%	38%

Contact this training provider

• Registered address: 2nd Floor, St Andrew's House, 18-20 St. Andrew Street, London, EC4A 3AG
• Email: alexandra.hooper@eastmidlandsrailway.co.uk
• Telephone: 07768542208
• Website: https://www.eastmidlandsrailway.co.uk/help-manage/about-us/job-vacancies/apprenticeships-info-for-employers

Training provider overview and courses delivered

View 2 courses delivered by this training provider

Select a course to view location, training options and contact details

• Passenger transport operative (level 2)
• Train driver (level 3)

Abellio East Midlands operating as East Midlands Railway is a train operating company (TOC) providing passenger transport along the midland mainline and various outreach locations.

For general information about this provider, such as the total participation and achievement rate for all courses they deliver, view our provider details page for ABELLIO EAST MIDLANDS LIMITED .

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Shortlisted

ABELLIO EAST MIDLANDS LIMITED is 1 of 9 training providers for Passenger transport operative (level 2).

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