Training provider

Train'd Up

UKPRN 10010672

Passenger transport operative (level 2)

Training options for this course

This provider offers these training options for this course. Search for a city or postcode to view what options are available in your location and distances from your location to the training options.

Training option	Location
At apprentice's workplace Training at the employer's location.	Training is provided at apprentice's workplaces across England.

Course achievements and participation

Achievements

92.2%

of apprentices (83 of 90) completed this course and passed their end-point assessment with this provider in academic year 2023 to 2024. 7.8% did not pass or left the course before taking the assessment.

83.5% national achievement rate

Participation

360

apprentices have completed this course and taken their end-point assessment with this provider since 2021

Course-level data collected by the Department for Education.

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Training provider information

Employer and apprentice reviews for this training provider

Employers

Excellent

average review from 2 employers when asked to rate this provider as 'Excellent', 'Good', 'Poor' or 'Very poor'.

Apprentices

Good

average review from 56 apprentices when asked to rate this provider as 'Excellent', 'Good', 'Poor' or 'Very poor'.

Combined reviews for all courses delivered by this provider in the last full academic year (2023 to 2024). Data collected by Department for Education.

View reviews with feedback from the last 5 years

1 August 2024 to today

These are the most recent reviews for this training provider. We update the main star rating on this page when we have reviews from a full academic year.

Employer reviews

We regularly ask employers to review providers they're working with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about areas of strength and improvement.

Excellent (3 reviews)

Areas of strength and improvement

Employers can select:

• up to 3 things they think are strengths
• up to 3 things they think need improvement

• Percentage of employers that selected this as a strength
• Percentage of employers that selected this as needs improvement

• Providing the right training at the right time(selected by 2 employers)

  100%0%

• Communication with employers(selected by 3 employers)

  100%0%

• Getting new apprentices started(selected by 1 employer)

  100%0%

• Improving apprentice skills(selected by 1 employer)

  100%0%

• Reporting on progress of apprentices(selected by 1 employer)

  100%0%

• Adapting to my needs(selected by 1 employer)

  100%0%

Statement	Percentage of employers that selected this as a "strength"	Percentage of employers that selected this as "needs improvement"	Total number of employers that selected this statement
Providing the right training at the right time	100%	0%	2
Communication with employers	100%	0%	3
Getting new apprentices started	100%	0%	1
Improving apprentice skills	100%	0%	1
Reporting on progress of apprentices	100%	0%	1
Adapting to my needs	100%	0%	1

Apprentice reviews

We regularly ask apprentices to review providers they're training with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about how they found the training.

Good (32 reviews)

How apprentices found the training

We asked apprentices what was to a reasonable standard.

• Percentage of apprentices that agreed with this statement
• Percentage of apprentices that disagreed with this statement

Communication

• Communicating clearly with you(selected by 32 apprentices)

  81%19%

• Ensuring you understand the requirements of your end-point assessment(selected by 32 apprentices)

  81%19%

• Percentage of apprentices that agreed with this statement
• Percentage of apprentices that disagreed with this statement

Organisation

• Organising well-structured training(selected by 32 apprentices)

  81%19%

• Providing accessible training resources(selected by 32 apprentices)

  88%12%

• Balancing online learning with classroom-based training to suit your apprenticeship(selected by 32 apprentices)

  69%31%

• Taking into account your previous learning(selected by 32 apprentices)

  78%22%

• Giving you relevant training that helps you perform your job better(selected by 32 apprentices)

  78%22%

• Providing Off The Job training that takes up at least 20% of your total apprenticeship time(selected by 32 apprentices)

  75%25%

• Percentage of apprentices that agreed with this statement
• Percentage of apprentices that disagreed with this statement

Support

• Helping you learn new skills and develop existing ones(selected by 32 apprentices)

  75%25%

• Supporting you and your apprenticeship(selected by 32 apprentices)

  88%12%

• Resolving any issues you have(selected by 32 apprentices)

  81%19%

• Preparing you for success in your future career(selected by 32 apprentices)

  81%19%

Communication

Statement	Percentage of apprentices that agreed with this statement	Percentage of apprentices that disagreed with this statement
Communicating clearly with you	81%	19%
Ensuring you understand the requirements of your end-point assessment	81%	19%

Organisation

Statement	Percentage of apprentices that agreed with this statement	Percentage of apprentices that disagreed with this statement
Organising well-structured training	81%	19%
Providing accessible training resources	88%	12%
Balancing online learning with classroom-based training to suit your apprenticeship	69%	31%
Taking into account your previous learning	78%	22%
Giving you relevant training that helps you perform your job better	78%	22%
Providing Off The Job training that takes up at least 20% of your total apprenticeship time	75%	25%

Support

Statement	Percentage of apprentices that agreed with this statement	Percentage of apprentices that disagreed with this statement
Helping you learn new skills and develop existing ones	75%	25%
Supporting you and your apprenticeship	88%	12%
Resolving any issues you have	81%	19%
Preparing you for success in your future career	81%	19%

1 August 2023 to 31 July 2024

These reviews are for all courses delivered by this provider in the last full academic year.

Employer reviews

We regularly ask employers to review providers they're working with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about areas of strength and improvement.

Excellent (2 reviews)

Areas of strength and improvement

Employers can select:

• up to 3 things they think are strengths
• up to 3 things they think need improvement

• Percentage of employers that selected this as a strength
• Percentage of employers that selected this as needs improvement

• Providing the right training at the right time(selected by 2 employers)

  100%0%

• Communication with employers(selected by 2 employers)

  100%0%

• Improving apprentice skills(selected by 1 employer)

  100%0%

• Reporting on progress of apprentices(selected by 1 employer)

  100%0%

Statement	Percentage of employers that selected this as a "strength"	Percentage of employers that selected this as "needs improvement"	Total number of employers that selected this statement
Providing the right training at the right time	100%	0%	2
Communication with employers	100%	0%	2
Improving apprentice skills	100%	0%	1
Reporting on progress of apprentices	100%	0%	1

Apprentice reviews

We regularly ask apprentices to review providers they're training with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about how they found the training.

Good (56 reviews)

How apprentices found the training

We asked apprentices what was to a reasonable standard.

• Percentage of apprentices that agreed with this statement
• Percentage of apprentices that disagreed with this statement

Communication

• Communicating clearly with you(selected by 56 apprentices)

  79%21%

• Ensuring you understand the requirements of your end-point assessment(selected by 56 apprentices)

  70%30%

• Percentage of apprentices that agreed with this statement
• Percentage of apprentices that disagreed with this statement

Organisation

• Organising well-structured training(selected by 56 apprentices)

  77%23%

• Providing accessible training resources(selected by 56 apprentices)

  71%29%

• Balancing online learning with classroom-based training to suit your apprenticeship(selected by 56 apprentices)

  70%30%

• Taking into account your previous learning(selected by 56 apprentices)

  70%30%

• Giving you relevant training that helps you perform your job better(selected by 56 apprentices)

  62%38%

• Providing Off The Job training that takes up at least 20% of your total apprenticeship time(selected by 56 apprentices)

  66%34%

• Percentage of apprentices that agreed with this statement
• Percentage of apprentices that disagreed with this statement

Support

• Helping you learn new skills and develop existing ones(selected by 56 apprentices)

  68%32%

• Supporting you and your apprenticeship(selected by 56 apprentices)

  75%25%

• Resolving any issues you have(selected by 56 apprentices)

  82%18%

• Preparing you for success in your future career(selected by 56 apprentices)

  70%30%

Communication

Statement	Percentage of apprentices that agreed with this statement	Percentage of apprentices that disagreed with this statement
Communicating clearly with you	79%	21%
Ensuring you understand the requirements of your end-point assessment	70%	30%

Organisation

Statement	Percentage of apprentices that agreed with this statement	Percentage of apprentices that disagreed with this statement
Organising well-structured training	77%	23%
Providing accessible training resources	71%	29%
Balancing online learning with classroom-based training to suit your apprenticeship	70%	30%
Taking into account your previous learning	70%	30%
Giving you relevant training that helps you perform your job better	62%	38%
Providing Off The Job training that takes up at least 20% of your total apprenticeship time	66%	34%

Support

Statement	Percentage of apprentices that agreed with this statement	Percentage of apprentices that disagreed with this statement
Helping you learn new skills and develop existing ones	68%	32%
Supporting you and your apprenticeship	75%	25%
Resolving any issues you have	82%	18%
Preparing you for success in your future career	70%	30%

1 August 2022 to 31 July 2023

These reviews are for all courses delivered by this provider.

Employer reviews

We regularly ask employers to review providers they're working with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about areas of strength and improvement.

Excellent (6 reviews)

Areas of strength and improvement

Employers can select:

• up to 3 things they think are strengths
• up to 3 things they think need improvement

• Percentage of employers that selected this as a strength
• Percentage of employers that selected this as needs improvement

• Providing the right training at the right time(selected by 3 employers)

  100%0%

• Communication with employers(selected by 4 employers)

  100%0%

• Getting new apprentices started(selected by 2 employers)

  100%0%

• Initial assessment of apprentices(selected by 1 employer)

  100%0%

• Reporting on progress of apprentices(selected by 6 employers)

  100%0%

• Adapting to my needs(selected by 1 employer)

  100%0%

• Training facilities(selected by 1 employer)

  100%0%

Statement	Percentage of employers that selected this as a "strength"	Percentage of employers that selected this as "needs improvement"	Total number of employers that selected this statement
Providing the right training at the right time	100%	0%	3
Communication with employers	100%	0%	4
Getting new apprentices started	100%	0%	2
Initial assessment of apprentices	100%	0%	1
Reporting on progress of apprentices	100%	0%	6
Adapting to my needs	100%	0%	1
Training facilities	100%	0%	1

Apprentice reviews

We regularly ask apprentices to review providers they're training with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about how they found the training.

Good (46 reviews)

How apprentices found the training

We asked apprentices what was to a reasonable standard.

• Percentage of apprentices that agreed with this statement
• Percentage of apprentices that disagreed with this statement

Communication

• Communicating clearly with you(selected by 46 apprentices)

  83%17%

• Ensuring you understand the requirements of your end-point assessment(selected by 46 apprentices)

  83%17%

• Percentage of apprentices that agreed with this statement
• Percentage of apprentices that disagreed with this statement

Organisation

• Organising well-structured training(selected by 46 apprentices)

  72%28%

• Providing accessible training resources(selected by 46 apprentices)

  72%28%

• Balancing online learning with classroom-based training to suit your apprenticeship(selected by 46 apprentices)

  72%28%

• Taking into account your previous learning(selected by 46 apprentices)

  70%30%

• Giving you relevant training that helps you perform your job better(selected by 46 apprentices)

  63%37%

• Providing Off The Job training that takes up at least 20% of your total apprenticeship time(selected by 46 apprentices)

  72%28%

• Percentage of apprentices that agreed with this statement
• Percentage of apprentices that disagreed with this statement

Support

• Helping you learn new skills and develop existing ones(selected by 46 apprentices)

  72%28%

• Supporting you and your apprenticeship(selected by 46 apprentices)

  83%17%

• Resolving any issues you have(selected by 46 apprentices)

  80%20%

• Preparing you for success in your future career(selected by 46 apprentices)

  63%37%

Communication

Statement	Percentage of apprentices that agreed with this statement	Percentage of apprentices that disagreed with this statement
Communicating clearly with you	83%	17%
Ensuring you understand the requirements of your end-point assessment	83%	17%

Organisation

Statement	Percentage of apprentices that agreed with this statement	Percentage of apprentices that disagreed with this statement
Organising well-structured training	72%	28%
Providing accessible training resources	72%	28%
Balancing online learning with classroom-based training to suit your apprenticeship	72%	28%
Taking into account your previous learning	70%	30%
Giving you relevant training that helps you perform your job better	63%	37%
Providing Off The Job training that takes up at least 20% of your total apprenticeship time	72%	28%

Support

Statement	Percentage of apprentices that agreed with this statement	Percentage of apprentices that disagreed with this statement
Helping you learn new skills and develop existing ones	72%	28%
Supporting you and your apprenticeship	83%	17%
Resolving any issues you have	80%	20%
Preparing you for success in your future career	63%	37%

1 August 2021 to 31 July 2022

These reviews are for all courses delivered by this provider.

Employer reviews

We regularly ask employers to review providers they're working with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about areas of strength and improvement.

Excellent (15 reviews)

Areas of strength and improvement

Employers can select:

• up to 3 things they think are strengths
• up to 3 things they think need improvement

• Percentage of employers that selected this as a strength
• Percentage of employers that selected this as needs improvement

• Providing the right training at the right time(selected by 6 employers)

  83%17%

• Communication with employers(selected by 12 employers)

  100%0%

• Getting new apprentices started(selected by 8 employers)

  100%0%

• Improving apprentice skills(selected by 2 employers)

  100%0%

• Working with small numbers of apprentices(selected by 1 employer)

  100%0%

• Initial assessment of apprentices(selected by 5 employers)

  100%0%

• Reporting on progress of apprentices(selected by 8 employers)

  88%12%

• Adapting to my needs(selected by 4 employers)

  75%25%

• Training facilities(selected by 2 employers)

  50%50%

Statement	Percentage of employers that selected this as a "strength"	Percentage of employers that selected this as "needs improvement"	Total number of employers that selected this statement
Providing the right training at the right time	83%	17%	6
Communication with employers	100%	0%	12
Getting new apprentices started	100%	0%	8
Improving apprentice skills	100%	0%	2
Working with small numbers of apprentices	100%	0%	1
Initial assessment of apprentices	100%	0%	5
Reporting on progress of apprentices	88%	12%	8
Adapting to my needs	75%	25%	4
Training facilities	50%	50%	2

Apprentice reviews

We regularly ask apprentices to review providers they're training with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about how they found the training.

Excellent (7 reviews)

How apprentices found the training

We asked apprentices what was to a reasonable standard.

• Percentage of apprentices that agreed with this statement
• Percentage of apprentices that disagreed with this statement

Communication

• Communicating clearly with you(selected by 7 apprentices)

  100%0%

• Ensuring you understand the requirements of your end-point assessment(selected by 7 apprentices)

  100%0%

• Percentage of apprentices that agreed with this statement
• Percentage of apprentices that disagreed with this statement

Organisation

• Organising well-structured training(selected by 7 apprentices)

  100%0%

• Providing accessible training resources(selected by 7 apprentices)

  100%0%

• Balancing online learning with classroom-based training to suit your apprenticeship(selected by 7 apprentices)

  100%0%

• Taking into account your previous learning(selected by 7 apprentices)

  100%0%

• Giving you relevant training that helps you perform your job better(selected by 7 apprentices)

  100%0%

• Providing Off The Job training that takes up at least 20% of your total apprenticeship time(selected by 7 apprentices)

  100%0%

• Percentage of apprentices that agreed with this statement
• Percentage of apprentices that disagreed with this statement

Support

• Helping you learn new skills and develop existing ones(selected by 7 apprentices)

  100%0%

• Supporting you and your apprenticeship(selected by 7 apprentices)

  100%0%

• Resolving any issues you have(selected by 7 apprentices)

  100%0%

• Preparing you for success in your future career(selected by 7 apprentices)

  100%0%

Communication

Statement	Percentage of apprentices that agreed with this statement	Percentage of apprentices that disagreed with this statement
Communicating clearly with you	100%	0%
Ensuring you understand the requirements of your end-point assessment	100%	0%

Organisation

Statement	Percentage of apprentices that agreed with this statement	Percentage of apprentices that disagreed with this statement
Organising well-structured training	100%	0%
Providing accessible training resources	100%	0%
Balancing online learning with classroom-based training to suit your apprenticeship	100%	0%
Taking into account your previous learning	100%	0%
Giving you relevant training that helps you perform your job better	100%	0%
Providing Off The Job training that takes up at least 20% of your total apprenticeship time	100%	0%

Support

Statement	Percentage of apprentices that agreed with this statement	Percentage of apprentices that disagreed with this statement
Helping you learn new skills and develop existing ones	100%	0%
Supporting you and your apprenticeship	100%	0%
Resolving any issues you have	100%	0%
Preparing you for success in your future career	100%	0%

1 August 2020 to 31 July 2021

These reviews are for all courses delivered by this provider.

Employer reviews

We regularly ask employers to review providers they're working with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about areas of strength and improvement.

Excellent (11 reviews)

Areas of strength and improvement

Employers can select:

• up to 3 things they think are strengths
• up to 3 things they think need improvement

• Percentage of employers that selected this as a strength
• Percentage of employers that selected this as needs improvement

• Communication with employers(selected by 11 employers)

  100%0%

• Getting new apprentices started(selected by 8 employers)

  88%12%

• Improving apprentice skills(selected by 1 employer)

  100%0%

• Working with small numbers of apprentices(selected by 2 employers)

  100%0%

• Initial assessment of apprentices(selected by 1 employer)

  100%0%

• Reporting on progress of apprentices(selected by 5 employers)

  80%20%

• Adapting to my needs(selected by 3 employers)

  100%0%

• Training facilities(selected by 1 employer)

  0%100%

Statement	Percentage of employers that selected this as a "strength"	Percentage of employers that selected this as "needs improvement"	Total number of employers that selected this statement
Communication with employers	100%	0%	11
Getting new apprentices started	88%	12%	8
Improving apprentice skills	100%	0%	1
Working with small numbers of apprentices	100%	0%	2
Initial assessment of apprentices	100%	0%	1
Reporting on progress of apprentices	80%	20%	5
Adapting to my needs	100%	0%	3
Training facilities	0%	100%	1

Apprentice reviews

We regularly ask apprentices to review providers they're training with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about how they found the training.

No results. Not enough apprentices gave feedback about this training provider.

1 August 2020 to today

These reviews are for all courses delivered by this provider in the last 5 academic years.

Employer reviews

We regularly ask employers to review providers they're working with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about areas of strength and improvement.

Excellent (37 reviews)

Areas of strength and improvement

Employers can select:

• up to 3 things they think are strengths
• up to 3 things they think need improvement

• Percentage of employers that selected this as a strength
• Percentage of employers that selected this as needs improvement

• Providing the right training at the right time(selected by 13 employers)

  92%8%

• Communication with employers(selected by 32 employers)

  100%0%

• Getting new apprentices started(selected by 19 employers)

  95%5%

• Improving apprentice skills(selected by 5 employers)

  100%0%

• Working with small numbers of apprentices(selected by 3 employers)

  100%0%

• Initial assessment of apprentices(selected by 7 employers)

  100%0%

• Reporting on progress of apprentices(selected by 21 employers)

  90%10%

• Adapting to my needs(selected by 9 employers)

  89%11%

• Training facilities(selected by 4 employers)

  50%50%

Statement	Percentage of employers that selected this as a "strength"	Percentage of employers that selected this as "needs improvement"	Total number of employers that selected this statement
Providing the right training at the right time	92%	8%	13
Communication with employers	100%	0%	32
Getting new apprentices started	95%	5%	19
Improving apprentice skills	100%	0%	5
Working with small numbers of apprentices	100%	0%	3
Initial assessment of apprentices	100%	0%	7
Reporting on progress of apprentices	90%	10%	21
Adapting to my needs	89%	11%	9
Training facilities	50%	50%	4

Apprentice reviews

We regularly ask apprentices to review providers they're training with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about how they found the training.

Good (141 reviews)

How apprentices found the training

We asked apprentices what was to a reasonable standard.

• Percentage of apprentices that agreed with this statement
• Percentage of apprentices that disagreed with this statement

Communication

• Communicating clearly with you(selected by 141 apprentices)

  82%18%

• Ensuring you understand the requirements of your end-point assessment(selected by 141 apprentices)

  78%22%

• Percentage of apprentices that agreed with this statement
• Percentage of apprentices that disagreed with this statement

Organisation

• Organising well-structured training(selected by 141 apprentices)

  77%23%

• Providing accessible training resources(selected by 141 apprentices)

  77%23%

• Balancing online learning with classroom-based training to suit your apprenticeship(selected by 141 apprentices)

  72%28%

• Taking into account your previous learning(selected by 141 apprentices)

  73%27%

• Giving you relevant training that helps you perform your job better(selected by 141 apprentices)

  68%32%

• Providing Off The Job training that takes up at least 20% of your total apprenticeship time(selected by 141 apprentices)

  72%28%

• Percentage of apprentices that agreed with this statement
• Percentage of apprentices that disagreed with this statement

Support

• Helping you learn new skills and develop existing ones(selected by 141 apprentices)

  72%28%

• Supporting you and your apprenticeship(selected by 141 apprentices)

  82%18%

• Resolving any issues you have(selected by 141 apprentices)

  82%18%

• Preparing you for success in your future career(selected by 141 apprentices)

  72%28%

Communication

Statement	Percentage of apprentices that agreed with this statement	Percentage of apprentices that disagreed with this statement
Communicating clearly with you	82%	18%
Ensuring you understand the requirements of your end-point assessment	78%	22%

Organisation

Statement	Percentage of apprentices that agreed with this statement	Percentage of apprentices that disagreed with this statement
Organising well-structured training	77%	23%
Providing accessible training resources	77%	23%
Balancing online learning with classroom-based training to suit your apprenticeship	72%	28%
Taking into account your previous learning	73%	27%
Giving you relevant training that helps you perform your job better	68%	32%
Providing Off The Job training that takes up at least 20% of your total apprenticeship time	72%	28%

Support

Statement	Percentage of apprentices that agreed with this statement	Percentage of apprentices that disagreed with this statement
Helping you learn new skills and develop existing ones	72%	28%
Supporting you and your apprenticeship	82%	18%
Resolving any issues you have	82%	18%
Preparing you for success in your future career	72%	28%

Contact this training provider

• Registered address: Old Manor House, 129 Henderson Street, Bridge Of Allan, FK9 4RQ
• Email: apprenticeships@traindup.org
• Telephone: 07432 522024 or 0330 058 8300
• Website: https://www.traindup.org/contact

Training provider overview and courses delivered

View 26 courses delivered by this training provider

Select a course to view location, training options and contact details

• Science manufacturing technician 2014 (level 3)
• Science industry maintenance technician (level 3)
• Utilities engineering technician (level 3)
• Rail engineering technician (level 3)
• Rail engineering operative (level 2)
• Engineering design technician (level 3)
• Welder (level 2)
• Customer service practitioner (level 2)
• Maintenance and operations engineering technician (level 3)
• Engineering technician (level 3)
• Project controls technician (level 3)
• Business administrator (level 3)
• Passenger transport operative (level 2)
• Safety, health and environment technician (level 3)
• Customer service specialist (level 3)
• Train driver (level 3)
• Engineering operative (level 2)
• Engineering fitter (level 3)
• Metal fabricator (level 3)
• IT solutions technician (level 3)
• Engineering manufacturing technician (level 4)
• Data technician (level 3)
• Lead engineering maintenance technician (level 4)
• Machining technician (level 3)
• Transport scheduler (level 3)
• Science manufacturing technician 2023 (level 3)

Train'd Up are a leading apprenticeship training provider, supporting Engineering (various), Manufacturing and Rail sectors. Nationwide delivery service available.

Train'd Up support levy paying employers, offering a FREE organisational needs analysis, FREE Apprenticeship recruitment service and provide every employer with a dedicated 'Account Manager'.

Train'd Up provide a '24 7' delivery service, meeting the needs of all shift patterns.

Graded 'GOOD' by OfSTED in November 2018.

For general information about this provider, such as the total participation and achievement rate for all courses they deliver, view our provider details page for Train'd Up .

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Shortlisted

Train'd Up is 1 of 8 training providers for Passenger transport operative (level 2).

View training providers for this course