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Training provider

EMA TRAINING LIMITED

UKPRN 10041891

Business administrator (level 3)

Training options for this course

This provider offers these training options for this course in PE2 8AN. You can remove or change your location . This may change what options are available.

If there are multiple training options, the apprentice may do a combination of these. You'll need to contact the provider to confirm what training they offer.

Training option Location

At apprentice's workplace

Training at the employer's location.

This provider has said they do not deliver training at apprentice's workplaces in your region.

Course achievements and participation

Achievements

No data

There is not enough data to show the achievement rate for this course. This may be because a small number of apprentices completed this course, or this is a new course for this provider.

Participation

No data

Not enough apprentices have completed a course with this provider to show participation

Course-level data collected by the Department for Education.

Training provider information

Employer and apprentice reviews for this training provider

Employers

Good

average review from 5 employers when asked to rate this provider as 'Excellent', 'Good', 'Poor' or 'Very poor'.

Apprentices

Good

average review from 27 apprentices when asked to rate this provider as 'Excellent', 'Good', 'Poor' or 'Very poor'.

Combined reviews for all courses delivered by this provider in the last full academic year (2024 to 2025). Data collected by Department for Education.
View reviews with feedback from the last 5 years

1 August 2025 to today

These are the most recent reviews for this training provider. We update the main star rating on this page when we have reviews from a full academic year.

Employer reviews

We regularly ask employers to review providers they're working with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about areas of strength and improvement.

No results. Not enough employers have given feedback about this training provider.

Apprentice reviews

We regularly ask apprentices to review providers they're training with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about how they found the training.

No results. Not enough apprentices have given feedback about this training provider.

1 August 2024 to 31 July 2025

These reviews are for all courses delivered by this provider in the last full academic year.

Employer reviews

We regularly ask employers to review providers they're working with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about areas of strength and improvement.

Good (5 reviews)

Areas of strength and improvement

Employers can select:

  • up to 3 things they think are strengths
  • up to 3 things they think need improvement
  • Percentage of employers that selected this as a strength
  • Percentage of employers that selected this as needs improvement
  • Providing the right training at the right time(selected by 4 employers)

    75%25%
  • Communication with employers(selected by 4 employers)

    75%25%
  • Getting new apprentices started(selected by 1 employer)

    100%0%
  • Improving apprentice skills(selected by 2 employers)

    50%50%
  • Working with small numbers of apprentices(selected by 1 employer)

    100%0%
  • Reporting on progress of apprentices(selected by 3 employers)

    100%0%
  • Adapting to my needs(selected by 1 employer)

    0%100%
Statement Percentage of employers that selected this as a "strength" Percentage of employers that selected this as "needs improvement" Total number of employers that selected this statement
Providing the right training at the right time 75% 25% 4
Communication with employers 75% 25% 4
Getting new apprentices started 100% 0% 1
Improving apprentice skills 50% 50% 2
Working with small numbers of apprentices 100% 0% 1
Reporting on progress of apprentices 100% 0% 3
Adapting to my needs 0% 100% 1

Apprentice reviews

We regularly ask apprentices to review providers they're training with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about how they found the training.

Good (27 reviews)

How apprentices found the training

We asked apprentices what was to a reasonable standard.

  • Percentage of apprentices who said this was to a reasonable standard
  • Percentage of apprentices who said this was not to a reasonable standard

Communication

  • Communicating clearly with you(selected by 27 apprentices)

    89%11%
  • Ensuring you understand the requirements of your end-point assessment(selected by 27 apprentices)

    89%11%

Organisation

  • Organising well-structured training(selected by 27 apprentices)

    93%7%
  • Providing accessible training resources(selected by 27 apprentices)

    89%11%
  • Balancing online learning with classroom-based training to suit your apprenticeship(selected by 27 apprentices)

    85%15%
  • Taking into account your previous learning(selected by 27 apprentices)

    78%22%
  • Giving you relevant training that helps you perform your job better(selected by 27 apprentices)

    89%11%
  • Providing Off The Job training that takes up at least 20% of your total apprenticeship time(selected by 27 apprentices)

    100%0%

Support

  • Helping you learn new skills and develop existing ones(selected by 27 apprentices)

    93%7%
  • Supporting you and your apprenticeship(selected by 27 apprentices)

    96%4%
  • Resolving any issues you have(selected by 27 apprentices)

    85%15%
  • Preparing you for success in your future career(selected by 27 apprentices)

    81%19%
Communication
Statement Percentage of apprentices who said this was to a reasonable standard Percentage of apprentices who said this was not to a reasonable standard
Communicating clearly with you 89% 11%
Ensuring you understand the requirements of your end-point assessment 89% 11%
Organisation
Statement Percentage of apprentices who said this was to a reasonable standard Percentage of apprentices who said this was not to a reasonable standard
Organising well-structured training 93% 7%
Providing accessible training resources 89% 11%
Balancing online learning with classroom-based training to suit your apprenticeship 85% 15%
Taking into account your previous learning 78% 22%
Giving you relevant training that helps you perform your job better 89% 11%
Providing Off The Job training that takes up at least 20% of your total apprenticeship time 100% 0%
Support
Statement Percentage of apprentices who said this was to a reasonable standard Percentage of apprentices who said this was not to a reasonable standard
Helping you learn new skills and develop existing ones 93% 7%
Supporting you and your apprenticeship 96% 4%
Resolving any issues you have 85% 15%
Preparing you for success in your future career 81% 19%

1 August 2023 to 31 July 2024

These reviews are for all courses delivered by this provider.

Employer reviews

We regularly ask employers to review providers they're working with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about areas of strength and improvement.

No results. Not enough employers gave feedback about this training provider.

Apprentice reviews

We regularly ask apprentices to review providers they're training with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about how they found the training.

Good (17 reviews)

How apprentices found the training

We asked apprentices what was to a reasonable standard.

  • Percentage of apprentices who said this was to a reasonable standard
  • Percentage of apprentices who said this was not to a reasonable standard

Communication

  • Communicating clearly with you(selected by 17 apprentices)

    76%24%
  • Ensuring you understand the requirements of your end-point assessment(selected by 17 apprentices)

    88%12%

Organisation

  • Organising well-structured training(selected by 17 apprentices)

    76%24%
  • Providing accessible training resources(selected by 17 apprentices)

    94%6%
  • Balancing online learning with classroom-based training to suit your apprenticeship(selected by 17 apprentices)

    88%12%
  • Taking into account your previous learning(selected by 17 apprentices)

    94%6%
  • Giving you relevant training that helps you perform your job better(selected by 17 apprentices)

    76%24%
  • Providing Off The Job training that takes up at least 20% of your total apprenticeship time(selected by 17 apprentices)

    100%0%

Support

  • Helping you learn new skills and develop existing ones(selected by 17 apprentices)

    88%12%
  • Supporting you and your apprenticeship(selected by 17 apprentices)

    94%6%
  • Resolving any issues you have(selected by 17 apprentices)

    88%12%
  • Preparing you for success in your future career(selected by 17 apprentices)

    88%12%
Communication
Statement Percentage of apprentices who said this was to a reasonable standard Percentage of apprentices who said this was not to a reasonable standard
Communicating clearly with you 76% 24%
Ensuring you understand the requirements of your end-point assessment 88% 12%
Organisation
Statement Percentage of apprentices who said this was to a reasonable standard Percentage of apprentices who said this was not to a reasonable standard
Organising well-structured training 76% 24%
Providing accessible training resources 94% 6%
Balancing online learning with classroom-based training to suit your apprenticeship 88% 12%
Taking into account your previous learning 94% 6%
Giving you relevant training that helps you perform your job better 76% 24%
Providing Off The Job training that takes up at least 20% of your total apprenticeship time 100% 0%
Support
Statement Percentage of apprentices who said this was to a reasonable standard Percentage of apprentices who said this was not to a reasonable standard
Helping you learn new skills and develop existing ones 88% 12%
Supporting you and your apprenticeship 94% 6%
Resolving any issues you have 88% 12%
Preparing you for success in your future career 88% 12%

1 August 2022 to 31 July 2023

These reviews are for all courses delivered by this provider.

Employer reviews

We regularly ask employers to review providers they're working with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about areas of strength and improvement.

Excellent (24 reviews)

Areas of strength and improvement

Employers can select:

  • up to 3 things they think are strengths
  • up to 3 things they think need improvement
  • Percentage of employers that selected this as a strength
  • Percentage of employers that selected this as needs improvement
  • Providing the right training at the right time(selected by 12 employers)

    83%17%
  • Communication with employers(selected by 17 employers)

    76%24%
  • Getting new apprentices started(selected by 14 employers)

    93%7%
  • Improving apprentice skills(selected by 7 employers)

    100%0%
  • Working with small numbers of apprentices(selected by 6 employers)

    83%17%
  • Initial assessment of apprentices(selected by 5 employers)

    80%20%
  • Reporting on progress of apprentices(selected by 13 employers)

    77%23%
  • Adapting to my needs(selected by 5 employers)

    60%40%
  • Training facilities(selected by 4 employers)

    100%0%
Statement Percentage of employers that selected this as a "strength" Percentage of employers that selected this as "needs improvement" Total number of employers that selected this statement
Providing the right training at the right time 83% 17% 12
Communication with employers 76% 24% 17
Getting new apprentices started 93% 7% 14
Improving apprentice skills 100% 0% 7
Working with small numbers of apprentices 83% 17% 6
Initial assessment of apprentices 80% 20% 5
Reporting on progress of apprentices 77% 23% 13
Adapting to my needs 60% 40% 5
Training facilities 100% 0% 4

Apprentice reviews

We regularly ask apprentices to review providers they're training with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about how they found the training.

Good (20 reviews)

How apprentices found the training

We asked apprentices what was to a reasonable standard.

  • Percentage of apprentices who said this was to a reasonable standard
  • Percentage of apprentices who said this was not to a reasonable standard

Communication

  • Communicating clearly with you(selected by 20 apprentices)

    75%25%
  • Ensuring you understand the requirements of your end-point assessment(selected by 20 apprentices)

    85%15%

Organisation

  • Organising well-structured training(selected by 20 apprentices)

    80%20%
  • Providing accessible training resources(selected by 20 apprentices)

    95%5%
  • Balancing online learning with classroom-based training to suit your apprenticeship(selected by 20 apprentices)

    65%35%
  • Taking into account your previous learning(selected by 20 apprentices)

    60%40%
  • Giving you relevant training that helps you perform your job better(selected by 20 apprentices)

    80%20%
  • Providing Off The Job training that takes up at least 20% of your total apprenticeship time(selected by 20 apprentices)

    95%5%

Support

  • Helping you learn new skills and develop existing ones(selected by 20 apprentices)

    85%15%
  • Supporting you and your apprenticeship(selected by 20 apprentices)

    85%15%
  • Resolving any issues you have(selected by 20 apprentices)

    75%25%
  • Preparing you for success in your future career(selected by 20 apprentices)

    85%15%
Communication
Statement Percentage of apprentices who said this was to a reasonable standard Percentage of apprentices who said this was not to a reasonable standard
Communicating clearly with you 75% 25%
Ensuring you understand the requirements of your end-point assessment 85% 15%
Organisation
Statement Percentage of apprentices who said this was to a reasonable standard Percentage of apprentices who said this was not to a reasonable standard
Organising well-structured training 80% 20%
Providing accessible training resources 95% 5%
Balancing online learning with classroom-based training to suit your apprenticeship 65% 35%
Taking into account your previous learning 60% 40%
Giving you relevant training that helps you perform your job better 80% 20%
Providing Off The Job training that takes up at least 20% of your total apprenticeship time 95% 5%
Support
Statement Percentage of apprentices who said this was to a reasonable standard Percentage of apprentices who said this was not to a reasonable standard
Helping you learn new skills and develop existing ones 85% 15%
Supporting you and your apprenticeship 85% 15%
Resolving any issues you have 75% 25%
Preparing you for success in your future career 85% 15%

1 August 2021 to 31 July 2022

These reviews are for all courses delivered by this provider.

Employer reviews

We regularly ask employers to review providers they're working with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about areas of strength and improvement.

Excellent (22 reviews)

Areas of strength and improvement

Employers can select:

  • up to 3 things they think are strengths
  • up to 3 things they think need improvement
  • Percentage of employers that selected this as a strength
  • Percentage of employers that selected this as needs improvement
  • Providing the right training at the right time(selected by 9 employers)

    89%11%
  • Communication with employers(selected by 13 employers)

    77%23%
  • Getting new apprentices started(selected by 12 employers)

    92%8%
  • Improving apprentice skills(selected by 6 employers)

    100%0%
  • Working with small numbers of apprentices(selected by 6 employers)

    100%0%
  • Initial assessment of apprentices(selected by 8 employers)

    100%0%
  • Reporting on progress of apprentices(selected by 6 employers)

    50%50%
  • Adapting to my needs(selected by 4 employers)

    75%25%
  • Training facilities(selected by 7 employers)

    100%0%
Statement Percentage of employers that selected this as a "strength" Percentage of employers that selected this as "needs improvement" Total number of employers that selected this statement
Providing the right training at the right time 89% 11% 9
Communication with employers 77% 23% 13
Getting new apprentices started 92% 8% 12
Improving apprentice skills 100% 0% 6
Working with small numbers of apprentices 100% 0% 6
Initial assessment of apprentices 100% 0% 8
Reporting on progress of apprentices 50% 50% 6
Adapting to my needs 75% 25% 4
Training facilities 100% 0% 7

Apprentice reviews

We regularly ask apprentices to review providers they're training with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about how they found the training.

No results. Not enough apprentices gave feedback about this training provider.

1 August 2021 to today

These reviews are for all courses delivered by this provider in the last 5 academic years.

Employer reviews

We regularly ask employers to review providers they're working with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about areas of strength and improvement.

Excellent (51 reviews)

Areas of strength and improvement

Employers can select:

  • up to 3 things they think are strengths
  • up to 3 things they think need improvement
  • Percentage of employers that selected this as a strength
  • Percentage of employers that selected this as needs improvement
  • Providing the right training at the right time(selected by 25 employers)

    84%16%
  • Communication with employers(selected by 34 employers)

    76%24%
  • Getting new apprentices started(selected by 27 employers)

    93%7%
  • Improving apprentice skills(selected by 15 employers)

    93%7%
  • Working with small numbers of apprentices(selected by 13 employers)

    92%8%
  • Initial assessment of apprentices(selected by 13 employers)

    92%8%
  • Reporting on progress of apprentices(selected by 22 employers)

    73%27%
  • Adapting to my needs(selected by 10 employers)

    60%40%
  • Training facilities(selected by 11 employers)

    100%0%
Statement Percentage of employers that selected this as a "strength" Percentage of employers that selected this as "needs improvement" Total number of employers that selected this statement
Providing the right training at the right time 84% 16% 25
Communication with employers 76% 24% 34
Getting new apprentices started 93% 7% 27
Improving apprentice skills 93% 7% 15
Working with small numbers of apprentices 92% 8% 13
Initial assessment of apprentices 92% 8% 13
Reporting on progress of apprentices 73% 27% 22
Adapting to my needs 60% 40% 10
Training facilities 100% 0% 11

Apprentice reviews

We regularly ask apprentices to review providers they're training with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about how they found the training.

Good (64 reviews)

How apprentices found the training

We asked apprentices what was to a reasonable standard.

  • Percentage of apprentices who said this was to a reasonable standard
  • Percentage of apprentices who said this was not to a reasonable standard

Communication

  • Communicating clearly with you(selected by 64 apprentices)

    81%19%
  • Ensuring you understand the requirements of your end-point assessment(selected by 64 apprentices)

    88%12%

Organisation

  • Organising well-structured training(selected by 64 apprentices)

    84%16%
  • Providing accessible training resources(selected by 64 apprentices)

    92%8%
  • Balancing online learning with classroom-based training to suit your apprenticeship(selected by 64 apprentices)

    80%20%
  • Taking into account your previous learning(selected by 64 apprentices)

    77%23%
  • Giving you relevant training that helps you perform your job better(selected by 64 apprentices)

    83%17%
  • Providing Off The Job training that takes up at least 20% of your total apprenticeship time(selected by 64 apprentices)

    98%2%

Support

  • Helping you learn new skills and develop existing ones(selected by 64 apprentices)

    89%11%
  • Supporting you and your apprenticeship(selected by 64 apprentices)

    92%8%
  • Resolving any issues you have(selected by 64 apprentices)

    83%17%
  • Preparing you for success in your future career(selected by 64 apprentices)

    84%16%
Communication
Statement Percentage of apprentices who said this was to a reasonable standard Percentage of apprentices who said this was not to a reasonable standard
Communicating clearly with you 81% 19%
Ensuring you understand the requirements of your end-point assessment 88% 12%
Organisation
Statement Percentage of apprentices who said this was to a reasonable standard Percentage of apprentices who said this was not to a reasonable standard
Organising well-structured training 84% 16%
Providing accessible training resources 92% 8%
Balancing online learning with classroom-based training to suit your apprenticeship 80% 20%
Taking into account your previous learning 77% 23%
Giving you relevant training that helps you perform your job better 83% 17%
Providing Off The Job training that takes up at least 20% of your total apprenticeship time 98% 2%
Support
Statement Percentage of apprentices who said this was to a reasonable standard Percentage of apprentices who said this was not to a reasonable standard
Helping you learn new skills and develop existing ones 89% 11%
Supporting you and your apprenticeship 92% 8%
Resolving any issues you have 83% 17%
Preparing you for success in your future career 84% 16%

Contact this training provider

Registered address
2 Siddals Road, Derby, DE1 2PW
Telephone
01332 371666

Training provider overview and courses delivered

View 9 courses delivered by this training provider

EMA is a specialist Accountancy, Marketing, Payroll & Data training provider based in the East Midlands, with hubs in Derby, Nottingham and Leicester, plus some online provision. We have, small class sizes, and supportive staff to help you succeed in your apprenticeship.

All three hubs are Disability Confident and designed to foster a productive learning environment. Our expert trainers and mentors guide you through every element of your apprenticeship to help you achieve the best outcome possible.

For employers, we offer a complimentary recruitment service that includes candidate and CV screening, support with interview booking, and a single point of contact during the interview process.

For general information about this provider, such as the total participation and achievement rate for all courses they deliver, view our provider details page for EMA TRAINING LIMITED .

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Shortlisted

EMA TRAINING LIMITED is 1 of 536 training providers for Business administrator (level 3).

View training providers for this course

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