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This provider offers these training options for this course in Nottingham, Nottinghamshire.
You can
remove or change your location
.
This may change what options are available.
If there are multiple training options, the apprentice may do a combination of these.
You'll need to contact the provider to confirm what training they offer.
Training option
Location
At apprentice's workplace
Training at the employer's location.
0.0 miles to apprentice's work location
Course achievements and participation
Achievements
No data
There is not enough data to show the achievement rate for this course.
This may be because a small number of apprentices completed this course,
or this is a new course for this provider.
Participation
10
apprentices have completed this course and taken their end-point assessment with this provider since 2022
Course-level data collected by the Department for Education.
Training provider information
Employer and apprentice reviews for this training provider
Employers
Excellent
average review from 1 employer when asked to rate this provider as 'Excellent', 'Good', 'Poor' or 'Very poor'.
Apprentices
Excellent
average review from 28 apprentices when asked to rate this provider as 'Excellent', 'Good', 'Poor' or 'Very poor'.
Combined reviews for all courses delivered by this provider in the last full academic year (2024 to 2025).
Data collected by Department for Education.
These are the most recent reviews for this training provider. We update the main star rating on this page when we have reviews from a full academic year.
Employer reviews
We regularly ask employers to review providers they're working with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about areas of strength and improvement.
Excellent(3 reviews)
Areas of strength and improvement
Employers can select:
up to 3 things they think are strengths
up to 3 things they think need improvement
Percentage of employers that selected this as a strength
Percentage of employers that selected this as needs improvement
Providing the right training at the right time(selected by 1 employer)
100%0%
Communication with employers(selected by 3 employers)
67%33%
Getting new apprentices started(selected by 1 employer)
100%0%
Improving apprentice skills(selected by 2 employers)
100%0%
Initial assessment of apprentices(selected by 1 employer)
100%0%
Reporting on progress of apprentices(selected by 1 employer)
0%100%
Statement
Percentage of employers that selected this as a "strength"
Percentage of employers that selected this as "needs improvement"
Total number of employers that selected this statement
Providing the right training at the right time
100%
0%
1
Communication with employers
67%
33%
3
Getting new apprentices started
100%
0%
1
Improving apprentice skills
100%
0%
2
Initial assessment of apprentices
100%
0%
1
Reporting on progress of apprentices
0%
100%
1
Apprentice reviews
We regularly ask apprentices to review providers they're training with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about how they found the training.
Excellent(21 reviews)
How apprentices found the training
We asked apprentices what was to a reasonable standard.
Percentage of apprentices who said this was to a reasonable standard
Percentage of apprentices who said this was not to a reasonable standard
Communication
Communicating clearly with you(selected by 14 apprentices)
93%7%
Ensuring you understand the requirements of your end-point assessment(selected by 14 apprentices)
100%0%
Communicating clearly with you(selected by 7 apprentices)
86%14%
Ensuring you understand the requirements of your assessment(selected by 7 apprentices)
86%14%
Organisation
Organising well-structured training(selected by 14 apprentices)
93%7%
Providing accessible training resources(selected by 14 apprentices)
93%7%
Balancing online learning with classroom-based training to suit your apprenticeship(selected by 14 apprentices)
93%7%
Taking into account your previous learning(selected by 14 apprentices)
100%0%
Giving you relevant training that helps you perform your job better(selected by 14 apprentices)
93%7%
Providing Off The Job training that takes up at least 20% of your total apprenticeship time(selected by 14 apprentices)
100%0%
Organising well-structured training(selected by 7 apprentices)
71%29%
Providing accessible training resources(selected by 7 apprentices)
86%14%
Balancing online learning with classroom-based training to suit your apprenticeship(selected by 7 apprentices)
86%14%
Taking into account your previous learning(selected by 7 apprentices)
86%14%
Giving you relevant training that helps you perform your job better(selected by 7 apprentices)
71%29%
Providing Off the Job training in line with your training plan(selected by 7 apprentices)
71%29%
Support
Helping you learn new skills and develop existing ones(selected by 14 apprentices)
100%0%
Supporting you and your apprenticeship(selected by 14 apprentices)
100%0%
Resolving any issues you have(selected by 14 apprentices)
93%7%
Preparing you for success in your future career(selected by 14 apprentices)
100%0%
Helping you learn new skills and develop existing ones(selected by 7 apprentices)
86%14%
Supporting you and your apprenticeship(selected by 7 apprentices)
86%14%
Resolving any issues you have(selected by 7 apprentices)
86%14%
Preparing you for success in your future career(selected by 7 apprentices)
71%29%
Communication
Statement
Percentage of apprentices who said this was to a reasonable standard
Percentage of apprentices who said this was not to a reasonable standard
Communicating clearly with you
93%
7%
Ensuring you understand the requirements of your end-point assessment
100%
0%
Communicating clearly with you
86%
14%
Ensuring you understand the requirements of your assessment
86%
14%
Organisation
Statement
Percentage of apprentices who said this was to a reasonable standard
Percentage of apprentices who said this was not to a reasonable standard
Organising well-structured training
93%
7%
Providing accessible training resources
93%
7%
Balancing online learning with classroom-based training to suit your apprenticeship
93%
7%
Taking into account your previous learning
100%
0%
Giving you relevant training that helps you perform your job better
93%
7%
Providing Off The Job training that takes up at least 20% of your total apprenticeship time
100%
0%
Organising well-structured training
71%
29%
Providing accessible training resources
86%
14%
Balancing online learning with classroom-based training to suit your apprenticeship
86%
14%
Taking into account your previous learning
86%
14%
Giving you relevant training that helps you perform your job better
71%
29%
Providing Off the Job training in line with your training plan
71%
29%
Support
Statement
Percentage of apprentices who said this was to a reasonable standard
Percentage of apprentices who said this was not to a reasonable standard
Helping you learn new skills and develop existing ones
100%
0%
Supporting you and your apprenticeship
100%
0%
Resolving any issues you have
93%
7%
Preparing you for success in your future career
100%
0%
Helping you learn new skills and develop existing ones
86%
14%
Supporting you and your apprenticeship
86%
14%
Resolving any issues you have
86%
14%
Preparing you for success in your future career
71%
29%
1 August 2024 to 31 July 2025
These reviews are for all courses delivered by this provider in the last full academic year.
Employer reviews
We regularly ask employers to review providers they're working with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about areas of strength and improvement.
Excellent(1 review)
Areas of strength and improvement
Employers can select:
up to 3 things they think are strengths
up to 3 things they think need improvement
Percentage of employers that selected this as a strength
Percentage of employers that selected this as needs improvement
Communication with employers(selected by 1 employer)
100%0%
Getting new apprentices started(selected by 1 employer)
100%0%
Initial assessment of apprentices(selected by 1 employer)
0%100%
Reporting on progress of apprentices(selected by 1 employer)
100%0%
Training facilities(selected by 1 employer)
0%100%
Statement
Percentage of employers that selected this as a "strength"
Percentage of employers that selected this as "needs improvement"
Total number of employers that selected this statement
Communication with employers
100%
0%
1
Getting new apprentices started
100%
0%
1
Initial assessment of apprentices
0%
100%
1
Reporting on progress of apprentices
100%
0%
1
Training facilities
0%
100%
1
Apprentice reviews
We regularly ask apprentices to review providers they're training with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about how they found the training.
Excellent(28 reviews)
How apprentices found the training
We asked apprentices what was to a reasonable standard.
Percentage of apprentices who said this was to a reasonable standard
Percentage of apprentices who said this was not to a reasonable standard
Communication
Communicating clearly with you(selected by 28 apprentices)
93%7%
Ensuring you understand the requirements of your end-point assessment(selected by 28 apprentices)
93%7%
Organisation
Organising well-structured training(selected by 28 apprentices)
93%7%
Providing accessible training resources(selected by 28 apprentices)
96%4%
Balancing online learning with classroom-based training to suit your apprenticeship(selected by 28 apprentices)
79%21%
Taking into account your previous learning(selected by 28 apprentices)
93%7%
Giving you relevant training that helps you perform your job better(selected by 28 apprentices)
89%11%
Providing Off The Job training that takes up at least 20% of your total apprenticeship time(selected by 28 apprentices)
89%11%
Support
Helping you learn new skills and develop existing ones(selected by 28 apprentices)
93%7%
Supporting you and your apprenticeship(selected by 28 apprentices)
93%7%
Resolving any issues you have(selected by 28 apprentices)
89%11%
Preparing you for success in your future career(selected by 28 apprentices)
89%11%
Communication
Statement
Percentage of apprentices who said this was to a reasonable standard
Percentage of apprentices who said this was not to a reasonable standard
Communicating clearly with you
93%
7%
Ensuring you understand the requirements of your end-point assessment
93%
7%
Organisation
Statement
Percentage of apprentices who said this was to a reasonable standard
Percentage of apprentices who said this was not to a reasonable standard
Organising well-structured training
93%
7%
Providing accessible training resources
96%
4%
Balancing online learning with classroom-based training to suit your apprenticeship
79%
21%
Taking into account your previous learning
93%
7%
Giving you relevant training that helps you perform your job better
89%
11%
Providing Off The Job training that takes up at least 20% of your total apprenticeship time
89%
11%
Support
Statement
Percentage of apprentices who said this was to a reasonable standard
Percentage of apprentices who said this was not to a reasonable standard
Helping you learn new skills and develop existing ones
93%
7%
Supporting you and your apprenticeship
93%
7%
Resolving any issues you have
89%
11%
Preparing you for success in your future career
89%
11%
1 August 2023 to 31 July 2024
These reviews are for all courses delivered by this provider.
Employer reviews
We regularly ask employers to review providers they're working with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about areas of strength and improvement.
Excellent(2 reviews)
Areas of strength and improvement
Employers can select:
up to 3 things they think are strengths
up to 3 things they think need improvement
Percentage of employers that selected this as a strength
Percentage of employers that selected this as needs improvement
Providing the right training at the right time(selected by 1 employer)
100%0%
Communication with employers(selected by 2 employers)
100%0%
Getting new apprentices started(selected by 1 employer)
100%0%
Improving apprentice skills(selected by 1 employer)
100%0%
Initial assessment of apprentices(selected by 1 employer)
100%0%
Statement
Percentage of employers that selected this as a "strength"
Percentage of employers that selected this as "needs improvement"
Total number of employers that selected this statement
Providing the right training at the right time
100%
0%
1
Communication with employers
100%
0%
2
Getting new apprentices started
100%
0%
1
Improving apprentice skills
100%
0%
1
Initial assessment of apprentices
100%
0%
1
Apprentice reviews
We regularly ask apprentices to review providers they're training with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about how they found the training.
Excellent(24 reviews)
How apprentices found the training
We asked apprentices what was to a reasonable standard.
Percentage of apprentices who said this was to a reasonable standard
Percentage of apprentices who said this was not to a reasonable standard
Communication
Communicating clearly with you(selected by 24 apprentices)
92%8%
Ensuring you understand the requirements of your end-point assessment(selected by 24 apprentices)
88%12%
Organisation
Organising well-structured training(selected by 24 apprentices)
92%8%
Providing accessible training resources(selected by 24 apprentices)
96%4%
Balancing online learning with classroom-based training to suit your apprenticeship(selected by 24 apprentices)
79%21%
Taking into account your previous learning(selected by 24 apprentices)
96%4%
Giving you relevant training that helps you perform your job better(selected by 24 apprentices)
92%8%
Providing Off The Job training that takes up at least 20% of your total apprenticeship time(selected by 24 apprentices)
92%8%
Support
Helping you learn new skills and develop existing ones(selected by 24 apprentices)
92%8%
Supporting you and your apprenticeship(selected by 24 apprentices)
92%8%
Resolving any issues you have(selected by 24 apprentices)
92%8%
Preparing you for success in your future career(selected by 24 apprentices)
92%8%
Communication
Statement
Percentage of apprentices who said this was to a reasonable standard
Percentage of apprentices who said this was not to a reasonable standard
Communicating clearly with you
92%
8%
Ensuring you understand the requirements of your end-point assessment
88%
12%
Organisation
Statement
Percentage of apprentices who said this was to a reasonable standard
Percentage of apprentices who said this was not to a reasonable standard
Organising well-structured training
92%
8%
Providing accessible training resources
96%
4%
Balancing online learning with classroom-based training to suit your apprenticeship
79%
21%
Taking into account your previous learning
96%
4%
Giving you relevant training that helps you perform your job better
92%
8%
Providing Off The Job training that takes up at least 20% of your total apprenticeship time
92%
8%
Support
Statement
Percentage of apprentices who said this was to a reasonable standard
Percentage of apprentices who said this was not to a reasonable standard
Helping you learn new skills and develop existing ones
92%
8%
Supporting you and your apprenticeship
92%
8%
Resolving any issues you have
92%
8%
Preparing you for success in your future career
92%
8%
1 August 2022 to 31 July 2023
These reviews are for all courses delivered by this provider.
Employer reviews
We regularly ask employers to review providers they're working with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about areas of strength and improvement.
Excellent(2 reviews)
Areas of strength and improvement
Employers can select:
up to 3 things they think are strengths
up to 3 things they think need improvement
Percentage of employers that selected this as a strength
Percentage of employers that selected this as needs improvement
Communication with employers(selected by 2 employers)
100%0%
Getting new apprentices started(selected by 1 employer)
100%0%
Improving apprentice skills(selected by 1 employer)
100%0%
Reporting on progress of apprentices(selected by 2 employers)
100%0%
Statement
Percentage of employers that selected this as a "strength"
Percentage of employers that selected this as "needs improvement"
Total number of employers that selected this statement
Communication with employers
100%
0%
2
Getting new apprentices started
100%
0%
1
Improving apprentice skills
100%
0%
1
Reporting on progress of apprentices
100%
0%
2
Apprentice reviews
We regularly ask apprentices to review providers they're training with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about how they found the training.
Good(9 reviews)
How apprentices found the training
We asked apprentices what was to a reasonable standard.
Percentage of apprentices who said this was to a reasonable standard
Percentage of apprentices who said this was not to a reasonable standard
Communication
Communicating clearly with you(selected by 9 apprentices)
89%11%
Ensuring you understand the requirements of your end-point assessment(selected by 9 apprentices)
89%11%
Organisation
Organising well-structured training(selected by 9 apprentices)
89%11%
Providing accessible training resources(selected by 9 apprentices)
89%11%
Balancing online learning with classroom-based training to suit your apprenticeship(selected by 9 apprentices)
67%33%
Taking into account your previous learning(selected by 9 apprentices)
78%22%
Giving you relevant training that helps you perform your job better(selected by 9 apprentices)
89%11%
Providing Off The Job training that takes up at least 20% of your total apprenticeship time(selected by 9 apprentices)
89%11%
Support
Helping you learn new skills and develop existing ones(selected by 9 apprentices)
89%11%
Supporting you and your apprenticeship(selected by 9 apprentices)
89%11%
Resolving any issues you have(selected by 9 apprentices)
78%22%
Preparing you for success in your future career(selected by 9 apprentices)
89%11%
Communication
Statement
Percentage of apprentices who said this was to a reasonable standard
Percentage of apprentices who said this was not to a reasonable standard
Communicating clearly with you
89%
11%
Ensuring you understand the requirements of your end-point assessment
89%
11%
Organisation
Statement
Percentage of apprentices who said this was to a reasonable standard
Percentage of apprentices who said this was not to a reasonable standard
Organising well-structured training
89%
11%
Providing accessible training resources
89%
11%
Balancing online learning with classroom-based training to suit your apprenticeship
67%
33%
Taking into account your previous learning
78%
22%
Giving you relevant training that helps you perform your job better
89%
11%
Providing Off The Job training that takes up at least 20% of your total apprenticeship time
89%
11%
Support
Statement
Percentage of apprentices who said this was to a reasonable standard
Percentage of apprentices who said this was not to a reasonable standard
Helping you learn new skills and develop existing ones
89%
11%
Supporting you and your apprenticeship
89%
11%
Resolving any issues you have
78%
22%
Preparing you for success in your future career
89%
11%
1 August 2021 to 31 July 2022
These reviews are for all courses delivered by this provider.
Employer reviews
We regularly ask employers to review providers they're working with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about areas of strength and improvement.
Excellent(22 reviews)
Areas of strength and improvement
Employers can select:
up to 3 things they think are strengths
up to 3 things they think need improvement
Percentage of employers that selected this as a strength
Percentage of employers that selected this as needs improvement
Providing the right training at the right time(selected by 4 employers)
100%0%
Communication with employers(selected by 18 employers)
83%17%
Getting new apprentices started(selected by 5 employers)
100%0%
Improving apprentice skills(selected by 3 employers)
100%0%
Working with small numbers of apprentices(selected by 10 employers)
100%0%
Initial assessment of apprentices(selected by 6 employers)
100%0%
Reporting on progress of apprentices(selected by 9 employers)
100%0%
Adapting to my needs(selected by 11 employers)
100%0%
Statement
Percentage of employers that selected this as a "strength"
Percentage of employers that selected this as "needs improvement"
Total number of employers that selected this statement
Providing the right training at the right time
100%
0%
4
Communication with employers
83%
17%
18
Getting new apprentices started
100%
0%
5
Improving apprentice skills
100%
0%
3
Working with small numbers of apprentices
100%
0%
10
Initial assessment of apprentices
100%
0%
6
Reporting on progress of apprentices
100%
0%
9
Adapting to my needs
100%
0%
11
Apprentice reviews
We regularly ask apprentices to review providers they're training with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about how they found the training.
No results. Not enough apprentices gave feedback about this training provider.
1 August 2021 to today
These reviews are for all courses delivered by this provider in the last 5 academic years.
Employer reviews
We regularly ask employers to review providers they're working with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about areas of strength and improvement.
Excellent(30 reviews)
Areas of strength and improvement
Employers can select:
up to 3 things they think are strengths
up to 3 things they think need improvement
Percentage of employers that selected this as a strength
Percentage of employers that selected this as needs improvement
Providing the right training at the right time(selected by 6 employers)
100%0%
Communication with employers(selected by 26 employers)
85%15%
Getting new apprentices started(selected by 9 employers)
100%0%
Improving apprentice skills(selected by 7 employers)
100%0%
Working with small numbers of apprentices(selected by 10 employers)
100%0%
Initial assessment of apprentices(selected by 9 employers)
89%11%
Reporting on progress of apprentices(selected by 13 employers)
92%8%
Adapting to my needs(selected by 11 employers)
100%0%
Training facilities(selected by 1 employer)
0%100%
Statement
Percentage of employers that selected this as a "strength"
Percentage of employers that selected this as "needs improvement"
Total number of employers that selected this statement
Providing the right training at the right time
100%
0%
6
Communication with employers
85%
15%
26
Getting new apprentices started
100%
0%
9
Improving apprentice skills
100%
0%
7
Working with small numbers of apprentices
100%
0%
10
Initial assessment of apprentices
89%
11%
9
Reporting on progress of apprentices
92%
8%
13
Adapting to my needs
100%
0%
11
Training facilities
0%
100%
1
Apprentice reviews
We regularly ask apprentices to review providers they're training with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about how they found the training.
Excellent(82 reviews)
How apprentices found the training
We asked apprentices what was to a reasonable standard.
Percentage of apprentices who said this was to a reasonable standard
Percentage of apprentices who said this was not to a reasonable standard
Communication
Communicating clearly with you(selected by 75 apprentices)
92%8%
Ensuring you understand the requirements of your end-point assessment(selected by 75 apprentices)
92%8%
Communicating clearly with you(selected by 7 apprentices)
86%14%
Ensuring you understand the requirements of your assessment(selected by 7 apprentices)
86%14%
Organisation
Organising well-structured training(selected by 75 apprentices)
92%8%
Providing accessible training resources(selected by 75 apprentices)
95%5%
Balancing online learning with classroom-based training to suit your apprenticeship(selected by 75 apprentices)
80%20%
Taking into account your previous learning(selected by 75 apprentices)
93%7%
Giving you relevant training that helps you perform your job better(selected by 75 apprentices)
91%9%
Providing Off The Job training that takes up at least 20% of your total apprenticeship time(selected by 75 apprentices)
92%8%
Organising well-structured training(selected by 7 apprentices)
71%29%
Providing accessible training resources(selected by 7 apprentices)
86%14%
Balancing online learning with classroom-based training to suit your apprenticeship(selected by 7 apprentices)
86%14%
Taking into account your previous learning(selected by 7 apprentices)
86%14%
Giving you relevant training that helps you perform your job better(selected by 7 apprentices)
71%29%
Providing Off the Job training in line with your training plan(selected by 7 apprentices)
71%29%
Support
Helping you learn new skills and develop existing ones(selected by 75 apprentices)
93%7%
Supporting you and your apprenticeship(selected by 75 apprentices)
93%7%
Resolving any issues you have(selected by 75 apprentices)
89%11%
Preparing you for success in your future career(selected by 75 apprentices)
92%8%
Helping you learn new skills and develop existing ones(selected by 7 apprentices)
86%14%
Supporting you and your apprenticeship(selected by 7 apprentices)
86%14%
Resolving any issues you have(selected by 7 apprentices)
86%14%
Preparing you for success in your future career(selected by 7 apprentices)
71%29%
Communication
Statement
Percentage of apprentices who said this was to a reasonable standard
Percentage of apprentices who said this was not to a reasonable standard
Communicating clearly with you
92%
8%
Ensuring you understand the requirements of your end-point assessment
92%
8%
Communicating clearly with you
86%
14%
Ensuring you understand the requirements of your assessment
86%
14%
Organisation
Statement
Percentage of apprentices who said this was to a reasonable standard
Percentage of apprentices who said this was not to a reasonable standard
Organising well-structured training
92%
8%
Providing accessible training resources
95%
5%
Balancing online learning with classroom-based training to suit your apprenticeship
80%
20%
Taking into account your previous learning
93%
7%
Giving you relevant training that helps you perform your job better
91%
9%
Providing Off The Job training that takes up at least 20% of your total apprenticeship time
92%
8%
Organising well-structured training
71%
29%
Providing accessible training resources
86%
14%
Balancing online learning with classroom-based training to suit your apprenticeship
86%
14%
Taking into account your previous learning
86%
14%
Giving you relevant training that helps you perform your job better
71%
29%
Providing Off the Job training in line with your training plan
71%
29%
Support
Statement
Percentage of apprentices who said this was to a reasonable standard
Percentage of apprentices who said this was not to a reasonable standard
Helping you learn new skills and develop existing ones
93%
7%
Supporting you and your apprenticeship
93%
7%
Resolving any issues you have
89%
11%
Preparing you for success in your future career
92%
8%
Helping you learn new skills and develop existing ones
Formed in 2005, Mercury Training Services Ltd established market leader in providing education and training in all aspects of training to the wider facilities management sector such as Security, Cleaning, Catering, Automotive, Government, Universities Education and Retail sectors.
At Mercury Training, we recognise the need by employers for staff to be trained to the highest standard. We also recognise the importance of giving clients and apprentices the skills and knowledge in which will build successful careers.
Programmes are written to the employers bespoke needs and link to industry requirements that meet audit requirements such as ISO9001 or the SIA Approved Contractor Scheme (ACS) accreditations