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Training provider

PGL TRAINING (PLUMBING) LIMITED

UKPRN 10008426

Business administrator (level 3)

Training options for this course

This provider offers these training options for this course. Search for a city or postcode to view what options are available in your location and distances from your location to the training options.

Enter the first 3 letters of a city or postcode and select a location.
Training option Location

Day release

One day a week at the provider's location.

Clyst Works,, Clyst Road, Topsham, EXETER, Devon, EX3 0DB

Course achievements and participation

Achievements

75%

of apprentices (8 of 10) completed this course and passed their end-point assessment with this provider in academic year 2023 to 2024. 25% did not pass or left the course before taking the assessment.

68.6% national achievement rate

Participation

65

apprentices have completed this course and taken their end-point assessment with this provider since 2020

Course-level data collected by the Department for Education.

Training provider information

Employer and apprentice reviews for this training provider

Employers

No reviews

Not enough employers have reviewed this provider.

Apprentices

No reviews

Not enough apprentices have reviewed this provider.

Combined reviews for all courses delivered by this provider in the last full academic year (2023 to 2024). Data collected by Department for Education.
View reviews with feedback from the last 5 years

1 August 2024 to today

These are the most recent reviews for this training provider. We update the main star rating on this page when we have reviews from a full academic year.

Employer reviews

We regularly ask employers to review providers they're working with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about areas of strength and improvement.

Good (1 review)

Areas of strength and improvement

Employers can select:

  • up to 3 things they think are strengths
  • up to 3 things they think need improvement
  • Percentage of employers that selected this as a strength
  • Percentage of employers that selected this as needs improvement
  • Getting new apprentices started(selected by 1 employer)

    100%0%
  • Working with small numbers of apprentices(selected by 1 employer)

    100%0%
  • Training facilities(selected by 1 employer)

    100%0%
Statement Percentage of employers that selected this as a "strength" Percentage of employers that selected this as "needs improvement" Total number of employers that selected this statement
Getting new apprentices started 100% 0% 1
Working with small numbers of apprentices 100% 0% 1
Training facilities 100% 0% 1

Apprentice reviews

We regularly ask apprentices to review providers they're training with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about how they found the training.

No results. Not enough apprentices have given feedback about this training provider.

1 August 2023 to 31 July 2024

These reviews are for all courses delivered by this provider in the last full academic year.

Employer reviews

We regularly ask employers to review providers they're working with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about areas of strength and improvement.

No results. Not enough employers gave feedback about this training provider.

Apprentice reviews

We regularly ask apprentices to review providers they're training with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about how they found the training.

Excellent (6 reviews)

How apprentices found the training

We asked apprentices what was to a reasonable standard.

  • Percentage of apprentices that agreed with this statement
  • Percentage of apprentices that disagreed with this statement

Communication

  • Communicating clearly with you(selected by 6 apprentices)

    100%0%
  • Ensuring you understand the requirements of your end-point assessment(selected by 6 apprentices)

    83%17%
  • Percentage of apprentices that agreed with this statement
  • Percentage of apprentices that disagreed with this statement

Organisation

  • Organising well-structured training(selected by 6 apprentices)

    83%17%
  • Providing accessible training resources(selected by 6 apprentices)

    100%0%
  • Balancing online learning with classroom-based training to suit your apprenticeship(selected by 6 apprentices)

    100%0%
  • Taking into account your previous learning(selected by 6 apprentices)

    100%0%
  • Giving you relevant training that helps you perform your job better(selected by 6 apprentices)

    100%0%
  • Providing Off The Job training that takes up at least 20% of your total apprenticeship time(selected by 6 apprentices)

    100%0%
  • Percentage of apprentices that agreed with this statement
  • Percentage of apprentices that disagreed with this statement

Support

  • Helping you learn new skills and develop existing ones(selected by 6 apprentices)

    100%0%
  • Supporting you and your apprenticeship(selected by 6 apprentices)

    100%0%
  • Resolving any issues you have(selected by 6 apprentices)

    100%0%
  • Preparing you for success in your future career(selected by 6 apprentices)

    100%0%
Communication
Statement Percentage of apprentices that agreed with this statement Percentage of apprentices that disagreed with this statement
Communicating clearly with you 100% 0%
Ensuring you understand the requirements of your end-point assessment 83% 17%
Organisation
Statement Percentage of apprentices that agreed with this statement Percentage of apprentices that disagreed with this statement
Organising well-structured training 83% 17%
Providing accessible training resources 100% 0%
Balancing online learning with classroom-based training to suit your apprenticeship 100% 0%
Taking into account your previous learning 100% 0%
Giving you relevant training that helps you perform your job better 100% 0%
Providing Off The Job training that takes up at least 20% of your total apprenticeship time 100% 0%
Support
Statement Percentage of apprentices that agreed with this statement Percentage of apprentices that disagreed with this statement
Helping you learn new skills and develop existing ones 100% 0%
Supporting you and your apprenticeship 100% 0%
Resolving any issues you have 100% 0%
Preparing you for success in your future career 100% 0%

1 August 2022 to 31 July 2023

These reviews are for all courses delivered by this provider.

Employer reviews

We regularly ask employers to review providers they're working with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about areas of strength and improvement.

Excellent (13 reviews)

Areas of strength and improvement

Employers can select:

  • up to 3 things they think are strengths
  • up to 3 things they think need improvement
  • Percentage of employers that selected this as a strength
  • Percentage of employers that selected this as needs improvement
  • Providing the right training at the right time(selected by 6 employers)

    100%0%
  • Communication with employers(selected by 9 employers)

    67%33%
  • Getting new apprentices started(selected by 9 employers)

    89%11%
  • Improving apprentice skills(selected by 7 employers)

    86%14%
  • Working with small numbers of apprentices(selected by 1 employer)

    100%0%
  • Initial assessment of apprentices(selected by 1 employer)

    0%100%
  • Reporting on progress of apprentices(selected by 9 employers)

    44%56%
  • Adapting to my needs(selected by 1 employer)

    100%0%
  • Training facilities(selected by 3 employers)

    67%33%
Statement Percentage of employers that selected this as a "strength" Percentage of employers that selected this as "needs improvement" Total number of employers that selected this statement
Providing the right training at the right time 100% 0% 6
Communication with employers 67% 33% 9
Getting new apprentices started 89% 11% 9
Improving apprentice skills 86% 14% 7
Working with small numbers of apprentices 100% 0% 1
Initial assessment of apprentices 0% 100% 1
Reporting on progress of apprentices 44% 56% 9
Adapting to my needs 100% 0% 1
Training facilities 67% 33% 3

Apprentice reviews

We regularly ask apprentices to review providers they're training with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about how they found the training.

Good (13 reviews)

How apprentices found the training

We asked apprentices what was to a reasonable standard.

  • Percentage of apprentices that agreed with this statement
  • Percentage of apprentices that disagreed with this statement

Communication

  • Communicating clearly with you(selected by 13 apprentices)

    77%23%
  • Ensuring you understand the requirements of your end-point assessment(selected by 13 apprentices)

    92%8%
  • Percentage of apprentices that agreed with this statement
  • Percentage of apprentices that disagreed with this statement

Organisation

  • Organising well-structured training(selected by 13 apprentices)

    85%15%
  • Providing accessible training resources(selected by 13 apprentices)

    92%8%
  • Balancing online learning with classroom-based training to suit your apprenticeship(selected by 13 apprentices)

    85%15%
  • Taking into account your previous learning(selected by 13 apprentices)

    92%8%
  • Giving you relevant training that helps you perform your job better(selected by 13 apprentices)

    100%0%
  • Providing Off The Job training that takes up at least 20% of your total apprenticeship time(selected by 13 apprentices)

    92%8%
  • Percentage of apprentices that agreed with this statement
  • Percentage of apprentices that disagreed with this statement

Support

  • Helping you learn new skills and develop existing ones(selected by 13 apprentices)

    92%8%
  • Supporting you and your apprenticeship(selected by 13 apprentices)

    100%0%
  • Resolving any issues you have(selected by 13 apprentices)

    92%8%
  • Preparing you for success in your future career(selected by 13 apprentices)

    92%8%
Communication
Statement Percentage of apprentices that agreed with this statement Percentage of apprentices that disagreed with this statement
Communicating clearly with you 77% 23%
Ensuring you understand the requirements of your end-point assessment 92% 8%
Organisation
Statement Percentage of apprentices that agreed with this statement Percentage of apprentices that disagreed with this statement
Organising well-structured training 85% 15%
Providing accessible training resources 92% 8%
Balancing online learning with classroom-based training to suit your apprenticeship 85% 15%
Taking into account your previous learning 92% 8%
Giving you relevant training that helps you perform your job better 100% 0%
Providing Off The Job training that takes up at least 20% of your total apprenticeship time 92% 8%
Support
Statement Percentage of apprentices that agreed with this statement Percentage of apprentices that disagreed with this statement
Helping you learn new skills and develop existing ones 92% 8%
Supporting you and your apprenticeship 100% 0%
Resolving any issues you have 92% 8%
Preparing you for success in your future career 92% 8%

1 August 2021 to 31 July 2022

These reviews are for all courses delivered by this provider.

Employer reviews

We regularly ask employers to review providers they're working with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about areas of strength and improvement.

Good (16 reviews)

Areas of strength and improvement

Employers can select:

  • up to 3 things they think are strengths
  • up to 3 things they think need improvement
  • Percentage of employers that selected this as a strength
  • Percentage of employers that selected this as needs improvement
  • Providing the right training at the right time(selected by 1 employer)

    100%0%
  • Communication with employers(selected by 7 employers)

    57%43%
  • Getting new apprentices started(selected by 7 employers)

    86%14%
  • Improving apprentice skills(selected by 1 employer)

    100%0%
  • Working with small numbers of apprentices(selected by 6 employers)

    100%0%
  • Initial assessment of apprentices(selected by 4 employers)

    75%25%
  • Reporting on progress of apprentices(selected by 8 employers)

    38%62%
  • Adapting to my needs(selected by 4 employers)

    100%0%
  • Training facilities(selected by 1 employer)

    100%0%
Statement Percentage of employers that selected this as a "strength" Percentage of employers that selected this as "needs improvement" Total number of employers that selected this statement
Providing the right training at the right time 100% 0% 1
Communication with employers 57% 43% 7
Getting new apprentices started 86% 14% 7
Improving apprentice skills 100% 0% 1
Working with small numbers of apprentices 100% 0% 6
Initial assessment of apprentices 75% 25% 4
Reporting on progress of apprentices 38% 62% 8
Adapting to my needs 100% 0% 4
Training facilities 100% 0% 1

Apprentice reviews

We regularly ask apprentices to review providers they're training with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about how they found the training.

No results. Not enough apprentices gave feedback about this training provider.

1 August 2020 to 31 July 2021

These reviews are for all courses delivered by this provider.

Employer reviews

We regularly ask employers to review providers they're working with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about areas of strength and improvement.

Good (14 reviews)

Areas of strength and improvement

Employers can select:

  • up to 3 things they think are strengths
  • up to 3 things they think need improvement
  • Percentage of employers that selected this as a strength
  • Percentage of employers that selected this as needs improvement
  • Providing the right training at the right time(selected by 5 employers)

    40%60%
  • Communication with employers(selected by 9 employers)

    44%56%
  • Getting new apprentices started(selected by 7 employers)

    100%0%
  • Improving apprentice skills(selected by 2 employers)

    100%0%
  • Working with small numbers of apprentices(selected by 6 employers)

    100%0%
  • Initial assessment of apprentices(selected by 6 employers)

    50%50%
  • Reporting on progress of apprentices(selected by 6 employers)

    33%67%
  • Adapting to my needs(selected by 4 employers)

    100%0%
Statement Percentage of employers that selected this as a "strength" Percentage of employers that selected this as "needs improvement" Total number of employers that selected this statement
Providing the right training at the right time 40% 60% 5
Communication with employers 44% 56% 9
Getting new apprentices started 100% 0% 7
Improving apprentice skills 100% 0% 2
Working with small numbers of apprentices 100% 0% 6
Initial assessment of apprentices 50% 50% 6
Reporting on progress of apprentices 33% 67% 6
Adapting to my needs 100% 0% 4

Apprentice reviews

We regularly ask apprentices to review providers they're training with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about how they found the training.

No results. Not enough apprentices gave feedback about this training provider.

1 August 2020 to today

These reviews are for all courses delivered by this provider in the last 5 academic years.

Employer reviews

We regularly ask employers to review providers they're working with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about areas of strength and improvement.

Good (44 reviews)

Areas of strength and improvement

Employers can select:

  • up to 3 things they think are strengths
  • up to 3 things they think need improvement
  • Percentage of employers that selected this as a strength
  • Percentage of employers that selected this as needs improvement
  • Providing the right training at the right time(selected by 12 employers)

    75%25%
  • Communication with employers(selected by 25 employers)

    56%44%
  • Getting new apprentices started(selected by 24 employers)

    92%8%
  • Improving apprentice skills(selected by 10 employers)

    90%10%
  • Working with small numbers of apprentices(selected by 14 employers)

    100%0%
  • Initial assessment of apprentices(selected by 11 employers)

    55%45%
  • Reporting on progress of apprentices(selected by 23 employers)

    39%61%
  • Adapting to my needs(selected by 9 employers)

    100%0%
  • Training facilities(selected by 5 employers)

    80%20%
Statement Percentage of employers that selected this as a "strength" Percentage of employers that selected this as "needs improvement" Total number of employers that selected this statement
Providing the right training at the right time 75% 25% 12
Communication with employers 56% 44% 25
Getting new apprentices started 92% 8% 24
Improving apprentice skills 90% 10% 10
Working with small numbers of apprentices 100% 0% 14
Initial assessment of apprentices 55% 45% 11
Reporting on progress of apprentices 39% 61% 23
Adapting to my needs 100% 0% 9
Training facilities 80% 20% 5

Apprentice reviews

We regularly ask apprentices to review providers they're training with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about how they found the training.

Excellent (19 reviews)

How apprentices found the training

We asked apprentices what was to a reasonable standard.

  • Percentage of apprentices that agreed with this statement
  • Percentage of apprentices that disagreed with this statement

Communication

  • Communicating clearly with you(selected by 19 apprentices)

    84%16%
  • Ensuring you understand the requirements of your end-point assessment(selected by 19 apprentices)

    89%11%
  • Percentage of apprentices that agreed with this statement
  • Percentage of apprentices that disagreed with this statement

Organisation

  • Organising well-structured training(selected by 19 apprentices)

    84%16%
  • Providing accessible training resources(selected by 19 apprentices)

    95%5%
  • Balancing online learning with classroom-based training to suit your apprenticeship(selected by 19 apprentices)

    89%11%
  • Taking into account your previous learning(selected by 19 apprentices)

    95%5%
  • Giving you relevant training that helps you perform your job better(selected by 19 apprentices)

    100%0%
  • Providing Off The Job training that takes up at least 20% of your total apprenticeship time(selected by 19 apprentices)

    95%5%
  • Percentage of apprentices that agreed with this statement
  • Percentage of apprentices that disagreed with this statement

Support

  • Helping you learn new skills and develop existing ones(selected by 19 apprentices)

    95%5%
  • Supporting you and your apprenticeship(selected by 19 apprentices)

    100%0%
  • Resolving any issues you have(selected by 19 apprentices)

    95%5%
  • Preparing you for success in your future career(selected by 19 apprentices)

    95%5%
Communication
Statement Percentage of apprentices that agreed with this statement Percentage of apprentices that disagreed with this statement
Communicating clearly with you 84% 16%
Ensuring you understand the requirements of your end-point assessment 89% 11%
Organisation
Statement Percentage of apprentices that agreed with this statement Percentage of apprentices that disagreed with this statement
Organising well-structured training 84% 16%
Providing accessible training resources 95% 5%
Balancing online learning with classroom-based training to suit your apprenticeship 89% 11%
Taking into account your previous learning 95% 5%
Giving you relevant training that helps you perform your job better 100% 0%
Providing Off The Job training that takes up at least 20% of your total apprenticeship time 95% 5%
Support
Statement Percentage of apprentices that agreed with this statement Percentage of apprentices that disagreed with this statement
Helping you learn new skills and develop existing ones 95% 5%
Supporting you and your apprenticeship 100% 0%
Resolving any issues you have 95% 5%
Preparing you for success in your future career 95% 5%

Contact this training provider

Registered address
1 Dunelm Rise, Durhamgate, Spennymoor, DL16 6FS
Telephone
01392437373

Training provider overview and courses delivered

View 18 courses delivered by this training provider

PGL Training is a professional training company offering a comprehensive range of courses for both new entrants to industry and experienced industry professionals. Our apprenticeships are suitable for anyone wishing to develop their skills and are available in various construction trades, business administration, customer service, management and hairdressing and barbering sectors. Our training centre has a friendly but professional feel and our most recent Ofsted grade was 'Good'. This grade was from an inspection in July 2013.

For general information about this provider, such as the total participation and achievement rate for all courses they deliver, view our provider details page for PGL TRAINING (PLUMBING) LIMITED .

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Shortlisted

PGL TRAINING (PLUMBING) LIMITED is 1 of 531 training providers for Business administrator (level 3).

View training providers for this course