Training provider

TRANSWORLD PUBLICATIONS SERVICES LIMITED

Employer reviews

Excellent (6 reviews)

Employer review details

Statement	Percentage of employers that selected this as a "strength"	Percentage of employers that selected this as "needs improvement"	Total number of employers that selected this statement
Communication with employers	40%	60%	5
Reporting on progress of apprentices	80%	20%	5
Getting new apprentices started	100%	0%	4
Providing the right training at the right time	100%	0%	2
Improving apprentice skills	100%	0%	2
Working with small numbers of apprentices	50%	50%	2
Training facilities	100%	0%	2
Initial assessment of apprentices	0%	100%	1

Apprentice reviews

Not yet reviewed

Provider overview

Protocol Consultancy Services was established as a Training Provider in 1996 and currently in 2019 has 14 staff and a team of part time consultants.
We are an approved Work Based Training Provider for The Education and Skills Funding Agency. (PCS is part of the Protocol Group of Companies and is a trading name of Transworld Publications Services Ltd).

Protocol currently holds Martix and Investor In People Status.

Work undertaken is mainly in the Midlands area, through government funding although we are prepared to travel anywhere in the UK should it be necessary for the delivery of apprenticeships and advanced apprenticeships. We also undertake consultancy work in management and skills training. We have developed our own virtual learning environment that allows access from anywhere.

Courses offered

View all 15 courses offered by this provider

Select a course to view locations, training options and contact details.

Assessor coach (level 4)

Business administrator (level 3)

Customer service practitioner (level 2)

Customer service specialist (level 3)

Digital marketer (level 3)

Digital support technician (level 3)

HR support (level 3)

Learning and development practitioner (level 3)

Learning and skills teacher (level 5)

Learning mentor (level 3)

Multi-channel marketer (level 3)

Operations or departmental manager (level 5)

People professional (level 5)

Supply chain warehouse operative (level 2)

Team leader or supervisor (level 3)

Apprenticeship training course

Business administrator (level 3)

64% achievement rate (out of 10 apprentices)

54% national achievement rate

Explain achievement rate

The percentage of apprentices who successfully achieved their apprenticeship when trained by this provider on a course in this subject area. This rate uses data from the 2021 to 2022 academic year.