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Training provider

NINE DOTS DEVELOPMENT LIMITED

UKPRN 10062335

HR support (level 3)

Training options for this course

This provider offers these training options for this course in London Fields, Greater London. You can remove or change your location . This may change what options are available.

If there are multiple training options, the apprentice may do a combination of these. You'll need to contact the provider to confirm what training they offer.

Training option Location

At apprentice's workplace

Training at the employer's location.

0.0 miles to apprentice's work location

Day release

One day a week at the provider's location.

112.8 miles to closest location: Gleneagles House, Vernon Gate, Derby, DE1 1UP

Course achievements and participation

Achievements

93.8%

of apprentices (19 of 20) completed this course and passed their end-point assessment with this provider in academic year 2023 to 2024. 6.2% did not pass or left the course before taking the assessment.

67.5% national achievement rate

Participation

46

apprentices have completed this course and taken their end-point assessment with this provider since 2022

Course-level data collected by the Department for Education.

Training provider information

Employer and apprentice reviews for this training provider

Employers

Good

average review from 2 employers when asked to rate this provider as 'Excellent', 'Good', 'Poor' or 'Very poor'.

Apprentices

Good

average review from 10 apprentices when asked to rate this provider as 'Excellent', 'Good', 'Poor' or 'Very poor'.

Combined reviews for all courses delivered by this provider in the last full academic year (2024 to 2025). Data collected by Department for Education.
View reviews with feedback from the last 5 years

1 August 2025 to today

These are the most recent reviews for this training provider. We update the main star rating on this page when we have reviews from a full academic year.

Employer reviews

We regularly ask employers to review providers they're working with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about areas of strength and improvement.

No results. Not enough employers have given feedback about this training provider.

Apprentice reviews

We regularly ask apprentices to review providers they're training with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about how they found the training.

Excellent (9 reviews)

How apprentices found the training

We asked apprentices what was to a reasonable standard.

  • Percentage of apprentices who said this was to a reasonable standard
  • Percentage of apprentices who said this was not to a reasonable standard

Communication

  • Communicating clearly with you(selected by 6 apprentices)

    100%0%
  • Ensuring you understand the requirements of your end-point assessment(selected by 6 apprentices)

    100%0%

Organisation

  • Organising well-structured training(selected by 6 apprentices)

    100%0%
  • Providing accessible training resources(selected by 6 apprentices)

    100%0%
  • Balancing online learning with classroom-based training to suit your apprenticeship(selected by 6 apprentices)

    100%0%
  • Taking into account your previous learning(selected by 6 apprentices)

    100%0%
  • Giving you relevant training that helps you perform your job better(selected by 6 apprentices)

    100%0%
  • Providing Off The Job training that takes up at least 20% of your total apprenticeship time(selected by 6 apprentices)

    100%0%

Support

  • Helping you learn new skills and develop existing ones(selected by 6 apprentices)

    100%0%
  • Supporting you and your apprenticeship(selected by 6 apprentices)

    100%0%
  • Resolving any issues you have(selected by 6 apprentices)

    100%0%
  • Preparing you for success in your future career(selected by 6 apprentices)

    100%0%
Communication
Statement Percentage of apprentices who said this was to a reasonable standard Percentage of apprentices who said this was not to a reasonable standard
Communicating clearly with you 100% 0%
Ensuring you understand the requirements of your end-point assessment 100% 0%
Organisation
Statement Percentage of apprentices who said this was to a reasonable standard Percentage of apprentices who said this was not to a reasonable standard
Organising well-structured training 100% 0%
Providing accessible training resources 100% 0%
Balancing online learning with classroom-based training to suit your apprenticeship 100% 0%
Taking into account your previous learning 100% 0%
Giving you relevant training that helps you perform your job better 100% 0%
Providing Off The Job training that takes up at least 20% of your total apprenticeship time 100% 0%
Support
Statement Percentage of apprentices who said this was to a reasonable standard Percentage of apprentices who said this was not to a reasonable standard
Helping you learn new skills and develop existing ones 100% 0%
Supporting you and your apprenticeship 100% 0%
Resolving any issues you have 100% 0%
Preparing you for success in your future career 100% 0%

1 August 2024 to 31 July 2025

These reviews are for all courses delivered by this provider in the last full academic year.

Employer reviews

We regularly ask employers to review providers they're working with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about areas of strength and improvement.

Good (2 reviews)

Areas of strength and improvement

Employers can select:

  • up to 3 things they think are strengths
  • up to 3 things they think need improvement
  • Percentage of employers that selected this as a strength
  • Percentage of employers that selected this as needs improvement
  • Providing the right training at the right time(selected by 1 employer)

    0%100%
  • Communication with employers(selected by 1 employer)

    100%0%
  • Getting new apprentices started(selected by 1 employer)

    100%0%
  • Improving apprentice skills(selected by 1 employer)

    100%0%
  • Initial assessment of apprentices(selected by 1 employer)

    0%100%
  • Reporting on progress of apprentices(selected by 1 employer)

    0%100%
Statement Percentage of employers that selected this as a "strength" Percentage of employers that selected this as "needs improvement" Total number of employers that selected this statement
Providing the right training at the right time 0% 100% 1
Communication with employers 100% 0% 1
Getting new apprentices started 100% 0% 1
Improving apprentice skills 100% 0% 1
Initial assessment of apprentices 0% 100% 1
Reporting on progress of apprentices 0% 100% 1

Apprentice reviews

We regularly ask apprentices to review providers they're training with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about how they found the training.

Good (10 reviews)

How apprentices found the training

We asked apprentices what was to a reasonable standard.

  • Percentage of apprentices who said this was to a reasonable standard
  • Percentage of apprentices who said this was not to a reasonable standard

Communication

  • Communicating clearly with you(selected by 10 apprentices)

    100%0%
  • Ensuring you understand the requirements of your end-point assessment(selected by 10 apprentices)

    100%0%

Organisation

  • Organising well-structured training(selected by 10 apprentices)

    100%0%
  • Providing accessible training resources(selected by 10 apprentices)

    90%10%
  • Balancing online learning with classroom-based training to suit your apprenticeship(selected by 10 apprentices)

    100%0%
  • Taking into account your previous learning(selected by 10 apprentices)

    100%0%
  • Giving you relevant training that helps you perform your job better(selected by 10 apprentices)

    90%10%
  • Providing Off The Job training that takes up at least 20% of your total apprenticeship time(selected by 10 apprentices)

    100%0%

Support

  • Helping you learn new skills and develop existing ones(selected by 10 apprentices)

    100%0%
  • Supporting you and your apprenticeship(selected by 10 apprentices)

    100%0%
  • Resolving any issues you have(selected by 10 apprentices)

    100%0%
  • Preparing you for success in your future career(selected by 10 apprentices)

    100%0%
Communication
Statement Percentage of apprentices who said this was to a reasonable standard Percentage of apprentices who said this was not to a reasonable standard
Communicating clearly with you 100% 0%
Ensuring you understand the requirements of your end-point assessment 100% 0%
Organisation
Statement Percentage of apprentices who said this was to a reasonable standard Percentage of apprentices who said this was not to a reasonable standard
Organising well-structured training 100% 0%
Providing accessible training resources 90% 10%
Balancing online learning with classroom-based training to suit your apprenticeship 100% 0%
Taking into account your previous learning 100% 0%
Giving you relevant training that helps you perform your job better 90% 10%
Providing Off The Job training that takes up at least 20% of your total apprenticeship time 100% 0%
Support
Statement Percentage of apprentices who said this was to a reasonable standard Percentage of apprentices who said this was not to a reasonable standard
Helping you learn new skills and develop existing ones 100% 0%
Supporting you and your apprenticeship 100% 0%
Resolving any issues you have 100% 0%
Preparing you for success in your future career 100% 0%

1 August 2023 to 31 July 2024

These reviews are for all courses delivered by this provider.

Employer reviews

We regularly ask employers to review providers they're working with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about areas of strength and improvement.

No results. Not enough employers gave feedback about this training provider.

Apprentice reviews

We regularly ask apprentices to review providers they're training with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about how they found the training.

Good (29 reviews)

How apprentices found the training

We asked apprentices what was to a reasonable standard.

  • Percentage of apprentices who said this was to a reasonable standard
  • Percentage of apprentices who said this was not to a reasonable standard

Communication

  • Communicating clearly with you(selected by 29 apprentices)

    72%28%
  • Ensuring you understand the requirements of your end-point assessment(selected by 29 apprentices)

    90%10%

Organisation

  • Organising well-structured training(selected by 29 apprentices)

    79%21%
  • Providing accessible training resources(selected by 29 apprentices)

    93%7%
  • Balancing online learning with classroom-based training to suit your apprenticeship(selected by 29 apprentices)

    66%34%
  • Taking into account your previous learning(selected by 29 apprentices)

    86%14%
  • Giving you relevant training that helps you perform your job better(selected by 29 apprentices)

    83%17%
  • Providing Off The Job training that takes up at least 20% of your total apprenticeship time(selected by 29 apprentices)

    86%14%

Support

  • Helping you learn new skills and develop existing ones(selected by 29 apprentices)

    90%10%
  • Supporting you and your apprenticeship(selected by 29 apprentices)

    83%17%
  • Resolving any issues you have(selected by 29 apprentices)

    86%14%
  • Preparing you for success in your future career(selected by 29 apprentices)

    83%17%
Communication
Statement Percentage of apprentices who said this was to a reasonable standard Percentage of apprentices who said this was not to a reasonable standard
Communicating clearly with you 72% 28%
Ensuring you understand the requirements of your end-point assessment 90% 10%
Organisation
Statement Percentage of apprentices who said this was to a reasonable standard Percentage of apprentices who said this was not to a reasonable standard
Organising well-structured training 79% 21%
Providing accessible training resources 93% 7%
Balancing online learning with classroom-based training to suit your apprenticeship 66% 34%
Taking into account your previous learning 86% 14%
Giving you relevant training that helps you perform your job better 83% 17%
Providing Off The Job training that takes up at least 20% of your total apprenticeship time 86% 14%
Support
Statement Percentage of apprentices who said this was to a reasonable standard Percentage of apprentices who said this was not to a reasonable standard
Helping you learn new skills and develop existing ones 90% 10%
Supporting you and your apprenticeship 83% 17%
Resolving any issues you have 86% 14%
Preparing you for success in your future career 83% 17%

1 August 2022 to 31 July 2023

These reviews are for all courses delivered by this provider.

Employer reviews

We regularly ask employers to review providers they're working with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about areas of strength and improvement.

Good (17 reviews)

Areas of strength and improvement

Employers can select:

  • up to 3 things they think are strengths
  • up to 3 things they think need improvement
  • Percentage of employers that selected this as a strength
  • Percentage of employers that selected this as needs improvement
  • Providing the right training at the right time(selected by 12 employers)

    83%17%
  • Communication with employers(selected by 13 employers)

    54%46%
  • Getting new apprentices started(selected by 7 employers)

    86%14%
  • Improving apprentice skills(selected by 10 employers)

    90%10%
  • Working with small numbers of apprentices(selected by 1 employer)

    100%0%
  • Initial assessment of apprentices(selected by 2 employers)

    50%50%
  • Reporting on progress of apprentices(selected by 11 employers)

    45%55%
  • Adapting to my needs(selected by 3 employers)

    33%67%
  • Training facilities(selected by 2 employers)

    0%100%
Statement Percentage of employers that selected this as a "strength" Percentage of employers that selected this as "needs improvement" Total number of employers that selected this statement
Providing the right training at the right time 83% 17% 12
Communication with employers 54% 46% 13
Getting new apprentices started 86% 14% 7
Improving apprentice skills 90% 10% 10
Working with small numbers of apprentices 100% 0% 1
Initial assessment of apprentices 50% 50% 2
Reporting on progress of apprentices 45% 55% 11
Adapting to my needs 33% 67% 3
Training facilities 0% 100% 2

Apprentice reviews

We regularly ask apprentices to review providers they're training with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about how they found the training.

Good (25 reviews)

How apprentices found the training

We asked apprentices what was to a reasonable standard.

  • Percentage of apprentices who said this was to a reasonable standard
  • Percentage of apprentices who said this was not to a reasonable standard

Communication

  • Communicating clearly with you(selected by 25 apprentices)

    56%44%
  • Ensuring you understand the requirements of your end-point assessment(selected by 25 apprentices)

    64%36%

Organisation

  • Organising well-structured training(selected by 25 apprentices)

    60%40%
  • Providing accessible training resources(selected by 25 apprentices)

    88%12%
  • Balancing online learning with classroom-based training to suit your apprenticeship(selected by 25 apprentices)

    68%32%
  • Taking into account your previous learning(selected by 25 apprentices)

    76%24%
  • Giving you relevant training that helps you perform your job better(selected by 25 apprentices)

    68%32%
  • Providing Off The Job training that takes up at least 20% of your total apprenticeship time(selected by 25 apprentices)

    76%24%

Support

  • Helping you learn new skills and develop existing ones(selected by 25 apprentices)

    88%12%
  • Supporting you and your apprenticeship(selected by 25 apprentices)

    64%36%
  • Resolving any issues you have(selected by 25 apprentices)

    76%24%
  • Preparing you for success in your future career(selected by 25 apprentices)

    68%32%
Communication
Statement Percentage of apprentices who said this was to a reasonable standard Percentage of apprentices who said this was not to a reasonable standard
Communicating clearly with you 56% 44%
Ensuring you understand the requirements of your end-point assessment 64% 36%
Organisation
Statement Percentage of apprentices who said this was to a reasonable standard Percentage of apprentices who said this was not to a reasonable standard
Organising well-structured training 60% 40%
Providing accessible training resources 88% 12%
Balancing online learning with classroom-based training to suit your apprenticeship 68% 32%
Taking into account your previous learning 76% 24%
Giving you relevant training that helps you perform your job better 68% 32%
Providing Off The Job training that takes up at least 20% of your total apprenticeship time 76% 24%
Support
Statement Percentage of apprentices who said this was to a reasonable standard Percentage of apprentices who said this was not to a reasonable standard
Helping you learn new skills and develop existing ones 88% 12%
Supporting you and your apprenticeship 64% 36%
Resolving any issues you have 76% 24%
Preparing you for success in your future career 68% 32%

1 August 2021 to 31 July 2022

These reviews are for all courses delivered by this provider.

Employer reviews

We regularly ask employers to review providers they're working with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about areas of strength and improvement.

Excellent (19 reviews)

Areas of strength and improvement

Employers can select:

  • up to 3 things they think are strengths
  • up to 3 things they think need improvement
  • Percentage of employers that selected this as a strength
  • Percentage of employers that selected this as needs improvement
  • Providing the right training at the right time(selected by 6 employers)

    100%0%
  • Communication with employers(selected by 14 employers)

    86%14%
  • Getting new apprentices started(selected by 7 employers)

    100%0%
  • Improving apprentice skills(selected by 5 employers)

    100%0%
  • Working with small numbers of apprentices(selected by 5 employers)

    100%0%
  • Initial assessment of apprentices(selected by 5 employers)

    60%40%
  • Reporting on progress of apprentices(selected by 5 employers)

    40%60%
  • Adapting to my needs(selected by 8 employers)

    100%0%
Statement Percentage of employers that selected this as a "strength" Percentage of employers that selected this as "needs improvement" Total number of employers that selected this statement
Providing the right training at the right time 100% 0% 6
Communication with employers 86% 14% 14
Getting new apprentices started 100% 0% 7
Improving apprentice skills 100% 0% 5
Working with small numbers of apprentices 100% 0% 5
Initial assessment of apprentices 60% 40% 5
Reporting on progress of apprentices 40% 60% 5
Adapting to my needs 100% 0% 8

Apprentice reviews

We regularly ask apprentices to review providers they're training with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about how they found the training.

No results. Not enough apprentices gave feedback about this training provider.

1 August 2021 to today

These reviews are for all courses delivered by this provider in the last 5 academic years.

Employer reviews

We regularly ask employers to review providers they're working with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about areas of strength and improvement.

Good (38 reviews)

Areas of strength and improvement

Employers can select:

  • up to 3 things they think are strengths
  • up to 3 things they think need improvement
  • Percentage of employers that selected this as a strength
  • Percentage of employers that selected this as needs improvement
  • Providing the right training at the right time(selected by 19 employers)

    84%16%
  • Communication with employers(selected by 28 employers)

    71%29%
  • Getting new apprentices started(selected by 15 employers)

    93%7%
  • Improving apprentice skills(selected by 16 employers)

    94%6%
  • Working with small numbers of apprentices(selected by 6 employers)

    100%0%
  • Initial assessment of apprentices(selected by 8 employers)

    50%50%
  • Reporting on progress of apprentices(selected by 17 employers)

    41%59%
  • Adapting to my needs(selected by 11 employers)

    82%18%
  • Training facilities(selected by 2 employers)

    0%100%
Statement Percentage of employers that selected this as a "strength" Percentage of employers that selected this as "needs improvement" Total number of employers that selected this statement
Providing the right training at the right time 84% 16% 19
Communication with employers 71% 29% 28
Getting new apprentices started 93% 7% 15
Improving apprentice skills 94% 6% 16
Working with small numbers of apprentices 100% 0% 6
Initial assessment of apprentices 50% 50% 8
Reporting on progress of apprentices 41% 59% 17
Adapting to my needs 82% 18% 11
Training facilities 0% 100% 2

Apprentice reviews

We regularly ask apprentices to review providers they're training with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about how they found the training.

Good (73 reviews)

How apprentices found the training

We asked apprentices what was to a reasonable standard.

  • Percentage of apprentices who said this was to a reasonable standard
  • Percentage of apprentices who said this was not to a reasonable standard

Communication

  • Communicating clearly with you(selected by 70 apprentices)

    73%27%
  • Ensuring you understand the requirements of your end-point assessment(selected by 70 apprentices)

    83%17%

Organisation

  • Organising well-structured training(selected by 70 apprentices)

    77%23%
  • Providing accessible training resources(selected by 70 apprentices)

    91%9%
  • Balancing online learning with classroom-based training to suit your apprenticeship(selected by 70 apprentices)

    74%26%
  • Taking into account your previous learning(selected by 70 apprentices)

    86%14%
  • Giving you relevant training that helps you perform your job better(selected by 70 apprentices)

    80%20%
  • Providing Off The Job training that takes up at least 20% of your total apprenticeship time(selected by 70 apprentices)

    86%14%

Support

  • Helping you learn new skills and develop existing ones(selected by 70 apprentices)

    91%9%
  • Supporting you and your apprenticeship(selected by 70 apprentices)

    80%20%
  • Resolving any issues you have(selected by 70 apprentices)

    86%14%
  • Preparing you for success in your future career(selected by 70 apprentices)

    81%19%
Communication
Statement Percentage of apprentices who said this was to a reasonable standard Percentage of apprentices who said this was not to a reasonable standard
Communicating clearly with you 73% 27%
Ensuring you understand the requirements of your end-point assessment 83% 17%
Organisation
Statement Percentage of apprentices who said this was to a reasonable standard Percentage of apprentices who said this was not to a reasonable standard
Organising well-structured training 77% 23%
Providing accessible training resources 91% 9%
Balancing online learning with classroom-based training to suit your apprenticeship 74% 26%
Taking into account your previous learning 86% 14%
Giving you relevant training that helps you perform your job better 80% 20%
Providing Off The Job training that takes up at least 20% of your total apprenticeship time 86% 14%
Support
Statement Percentage of apprentices who said this was to a reasonable standard Percentage of apprentices who said this was not to a reasonable standard
Helping you learn new skills and develop existing ones 91% 9%
Supporting you and your apprenticeship 80% 20%
Resolving any issues you have 86% 14%
Preparing you for success in your future career 81% 19%

Contact this training provider

Registered address
Millennium Way, Prospect Place, Pride Park, Derby, DE24 8HG
Telephone
01332527905

Training provider overview and courses delivered

View 4 courses delivered by this training provider

Nine Dots Development is a specialist provider of Team Leadership and Management apprenticeships. Focusing on developing programmes around individual apprentices and specific employer requirements to co-create inspiring and beneficial apprenticeships. We focus on providing the best learning interventions to apprentices in order for them to achieve both academically and vocationally over the course of the training.

Using our team of expert trainers and coaches, the learning is grounded in reality and experience, with a huge focus on embedding apprentices' new skills in their working practices.

We are able to deliver our apprenticeships nationwide.

For general information about this provider, such as the total participation and achievement rate for all courses they deliver, view our provider details page for NINE DOTS DEVELOPMENT LIMITED .

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Shortlisted

NINE DOTS DEVELOPMENT LIMITED is 1 of 149 training providers for HR support (level 3).

View training providers for this course

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