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Training provider

COLCHESTER INSTITUTE

UKPRN 10001535

People professional (level 5)

Training options for this course

This provider offers these training options for this course. Search for a city or postcode to view what options are available in your location and distances from your location to the training options.

Training option	Location
Day release One day a week at the provider's location.	Day release at multiple locations. View all day release locations Henderson Trust, 51 Ivy Road, Norwich, Norfolk, NR5 8BF Colchester Institute, Sheepen Road, Colchester, Essex, CO3 3LL

Course achievements and participation

Achievements

73.9%

of apprentices (15 of 20) completed this course and passed their end-point assessment with this provider in academic year 2023 to 2024. 26.1% did not pass or left the course before taking the assessment.

49.7% national achievement rate

Participation

54

apprentices have completed this course and taken their end-point assessment with this provider since 2020

Course-level data collected by the Department for Education.

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Training provider information

Employer and apprentice reviews for this training provider

Employers

Excellent

average review from 2 employers when asked to rate this provider as 'Excellent', 'Good', 'Poor' or 'Very poor'.

Apprentices

Good

average review from 37 apprentices when asked to rate this provider as 'Excellent', 'Good', 'Poor' or 'Very poor'.

Combined reviews for all courses delivered by this provider in the last full academic year (2023 to 2024). Data collected by Department for Education.

View reviews with feedback from the last 5 years

1 August 2024 to today

These are the most recent reviews for this training provider. We update the main star rating on this page when we have reviews from a full academic year.

Employer reviews

We regularly ask employers to review providers they're working with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about areas of strength and improvement.

Good (6 reviews)

Areas of strength and improvement

Employers can select:

• up to 3 things they think are strengths
• up to 3 things they think need improvement

• Percentage of employers that selected this as a strength
• Percentage of employers that selected this as needs improvement

• Providing the right training at the right time(selected by 2 employers)

  50%50%

• Communication with employers(selected by 5 employers)

  60%40%

• Getting new apprentices started(selected by 1 employer)

  100%0%

• Improving apprentice skills(selected by 2 employers)

  100%0%

• Working with small numbers of apprentices(selected by 1 employer)

  100%0%

• Initial assessment of apprentices(selected by 1 employer)

  100%0%

• Reporting on progress of apprentices(selected by 6 employers)

  33%67%

• Training facilities(selected by 2 employers)

  100%0%

Statement	Percentage of employers that selected this as a "strength"	Percentage of employers that selected this as "needs improvement"	Total number of employers that selected this statement
Providing the right training at the right time	50%	50%	2
Communication with employers	60%	40%	5
Getting new apprentices started	100%	0%	1
Improving apprentice skills	100%	0%	2
Working with small numbers of apprentices	100%	0%	1
Initial assessment of apprentices	100%	0%	1
Reporting on progress of apprentices	33%	67%	6
Training facilities	100%	0%	2

Apprentice reviews

We regularly ask apprentices to review providers they're training with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about how they found the training.

Good (16 reviews)

How apprentices found the training

We asked apprentices what was to a reasonable standard.

• Percentage of apprentices that agreed with this statement
• Percentage of apprentices that disagreed with this statement

Communication

• Communicating clearly with you(selected by 16 apprentices)

  75%25%

• Ensuring you understand the requirements of your end-point assessment(selected by 16 apprentices)

  69%31%

• Percentage of apprentices that agreed with this statement
• Percentage of apprentices that disagreed with this statement

Organisation

• Organising well-structured training(selected by 16 apprentices)

  81%19%

• Providing accessible training resources(selected by 16 apprentices)

  75%25%

• Balancing online learning with classroom-based training to suit your apprenticeship(selected by 16 apprentices)

  81%19%

• Taking into account your previous learning(selected by 16 apprentices)

  81%19%

• Giving you relevant training that helps you perform your job better(selected by 16 apprentices)

  62%38%

• Providing Off The Job training that takes up at least 20% of your total apprenticeship time(selected by 16 apprentices)

  94%6%

• Percentage of apprentices that agreed with this statement
• Percentage of apprentices that disagreed with this statement

Support

• Helping you learn new skills and develop existing ones(selected by 16 apprentices)

  75%25%

• Supporting you and your apprenticeship(selected by 16 apprentices)

  62%38%

• Resolving any issues you have(selected by 16 apprentices)

  69%31%

• Preparing you for success in your future career(selected by 16 apprentices)

  56%44%

Communication

Statement	Percentage of apprentices that agreed with this statement	Percentage of apprentices that disagreed with this statement
Communicating clearly with you	75%	25%
Ensuring you understand the requirements of your end-point assessment	69%	31%

Organisation

Statement	Percentage of apprentices that agreed with this statement	Percentage of apprentices that disagreed with this statement
Organising well-structured training	81%	19%
Providing accessible training resources	75%	25%
Balancing online learning with classroom-based training to suit your apprenticeship	81%	19%
Taking into account your previous learning	81%	19%
Giving you relevant training that helps you perform your job better	62%	38%
Providing Off The Job training that takes up at least 20% of your total apprenticeship time	94%	6%

Support

Statement	Percentage of apprentices that agreed with this statement	Percentage of apprentices that disagreed with this statement
Helping you learn new skills and develop existing ones	75%	25%
Supporting you and your apprenticeship	62%	38%
Resolving any issues you have	69%	31%
Preparing you for success in your future career	56%	44%

1 August 2023 to 31 July 2024

These reviews are for all courses delivered by this provider in the last full academic year.

Employer reviews

We regularly ask employers to review providers they're working with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about areas of strength and improvement.

Excellent (2 reviews)

Areas of strength and improvement

Employers can select:

• up to 3 things they think are strengths
• up to 3 things they think need improvement

• Percentage of employers that selected this as a strength
• Percentage of employers that selected this as needs improvement

• Providing the right training at the right time(selected by 2 employers)

  100%0%

• Communication with employers(selected by 1 employer)

  100%0%

• Improving apprentice skills(selected by 2 employers)

  100%0%

• Reporting on progress of apprentices(selected by 2 employers)

  0%100%

• Training facilities(selected by 1 employer)

  100%0%

Statement	Percentage of employers that selected this as a "strength"	Percentage of employers that selected this as "needs improvement"	Total number of employers that selected this statement
Providing the right training at the right time	100%	0%	2
Communication with employers	100%	0%	1
Improving apprentice skills	100%	0%	2
Reporting on progress of apprentices	0%	100%	2
Training facilities	100%	0%	1

Apprentice reviews

We regularly ask apprentices to review providers they're training with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about how they found the training.

Good (37 reviews)

How apprentices found the training

We asked apprentices what was to a reasonable standard.

• Percentage of apprentices that agreed with this statement
• Percentage of apprentices that disagreed with this statement

Communication

• Communicating clearly with you(selected by 37 apprentices)

  70%30%

• Ensuring you understand the requirements of your end-point assessment(selected by 37 apprentices)

  65%35%

• Percentage of apprentices that agreed with this statement
• Percentage of apprentices that disagreed with this statement

Organisation

• Organising well-structured training(selected by 37 apprentices)

  68%32%

• Providing accessible training resources(selected by 37 apprentices)

  84%16%

• Balancing online learning with classroom-based training to suit your apprenticeship(selected by 37 apprentices)

  65%35%

• Taking into account your previous learning(selected by 37 apprentices)

  68%32%

• Giving you relevant training that helps you perform your job better(selected by 37 apprentices)

  78%22%

• Providing Off The Job training that takes up at least 20% of your total apprenticeship time(selected by 37 apprentices)

  84%16%

• Percentage of apprentices that agreed with this statement
• Percentage of apprentices that disagreed with this statement

Support

• Helping you learn new skills and develop existing ones(selected by 37 apprentices)

  89%11%

• Supporting you and your apprenticeship(selected by 37 apprentices)

  84%16%

• Resolving any issues you have(selected by 37 apprentices)

  73%27%

• Preparing you for success in your future career(selected by 37 apprentices)

  73%27%

Communication

Statement	Percentage of apprentices that agreed with this statement	Percentage of apprentices that disagreed with this statement
Communicating clearly with you	70%	30%
Ensuring you understand the requirements of your end-point assessment	65%	35%

Organisation

Statement	Percentage of apprentices that agreed with this statement	Percentage of apprentices that disagreed with this statement
Organising well-structured training	68%	32%
Providing accessible training resources	84%	16%
Balancing online learning with classroom-based training to suit your apprenticeship	65%	35%
Taking into account your previous learning	68%	32%
Giving you relevant training that helps you perform your job better	78%	22%
Providing Off The Job training that takes up at least 20% of your total apprenticeship time	84%	16%

Support

Statement	Percentage of apprentices that agreed with this statement	Percentage of apprentices that disagreed with this statement
Helping you learn new skills and develop existing ones	89%	11%
Supporting you and your apprenticeship	84%	16%
Resolving any issues you have	73%	27%
Preparing you for success in your future career	73%	27%

1 August 2022 to 31 July 2023

These reviews are for all courses delivered by this provider.

Employer reviews

We regularly ask employers to review providers they're working with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about areas of strength and improvement.

Good (34 reviews)

Areas of strength and improvement

Employers can select:

• up to 3 things they think are strengths
• up to 3 things they think need improvement

• Percentage of employers that selected this as a strength
• Percentage of employers that selected this as needs improvement

• Providing the right training at the right time(selected by 10 employers)

  60%40%

• Communication with employers(selected by 26 employers)

  62%38%

• Getting new apprentices started(selected by 18 employers)

  89%11%

• Improving apprentice skills(selected by 12 employers)

  67%33%

• Working with small numbers of apprentices(selected by 3 employers)

  100%0%

• Initial assessment of apprentices(selected by 9 employers)

  56%44%

• Reporting on progress of apprentices(selected by 21 employers)

  43%57%

• Adapting to my needs(selected by 5 employers)

  60%40%

• Training facilities(selected by 13 employers)

  54%46%

Statement	Percentage of employers that selected this as a "strength"	Percentage of employers that selected this as "needs improvement"	Total number of employers that selected this statement
Providing the right training at the right time	60%	40%	10
Communication with employers	62%	38%	26
Getting new apprentices started	89%	11%	18
Improving apprentice skills	67%	33%	12
Working with small numbers of apprentices	100%	0%	3
Initial assessment of apprentices	56%	44%	9
Reporting on progress of apprentices	43%	57%	21
Adapting to my needs	60%	40%	5
Training facilities	54%	46%	13

Apprentice reviews

We regularly ask apprentices to review providers they're training with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about how they found the training.

Good (41 reviews)

How apprentices found the training

We asked apprentices what was to a reasonable standard.

• Percentage of apprentices that agreed with this statement
• Percentage of apprentices that disagreed with this statement

Communication

• Communicating clearly with you(selected by 41 apprentices)

  66%34%

• Ensuring you understand the requirements of your end-point assessment(selected by 41 apprentices)

  66%34%

• Percentage of apprentices that agreed with this statement
• Percentage of apprentices that disagreed with this statement

Organisation

• Organising well-structured training(selected by 41 apprentices)

  66%34%

• Providing accessible training resources(selected by 41 apprentices)

  80%20%

• Balancing online learning with classroom-based training to suit your apprenticeship(selected by 41 apprentices)

  76%24%

• Taking into account your previous learning(selected by 41 apprentices)

  66%34%

• Giving you relevant training that helps you perform your job better(selected by 41 apprentices)

  73%27%

• Providing Off The Job training that takes up at least 20% of your total apprenticeship time(selected by 41 apprentices)

  71%29%

• Percentage of apprentices that agreed with this statement
• Percentage of apprentices that disagreed with this statement

Support

• Helping you learn new skills and develop existing ones(selected by 41 apprentices)

  83%17%

• Supporting you and your apprenticeship(selected by 41 apprentices)

  68%32%

• Resolving any issues you have(selected by 41 apprentices)

  73%27%

• Preparing you for success in your future career(selected by 41 apprentices)

  68%32%

Communication

Statement	Percentage of apprentices that agreed with this statement	Percentage of apprentices that disagreed with this statement
Communicating clearly with you	66%	34%
Ensuring you understand the requirements of your end-point assessment	66%	34%

Organisation

Statement	Percentage of apprentices that agreed with this statement	Percentage of apprentices that disagreed with this statement
Organising well-structured training	66%	34%
Providing accessible training resources	80%	20%
Balancing online learning with classroom-based training to suit your apprenticeship	76%	24%
Taking into account your previous learning	66%	34%
Giving you relevant training that helps you perform your job better	73%	27%
Providing Off The Job training that takes up at least 20% of your total apprenticeship time	71%	29%

Support

Statement	Percentage of apprentices that agreed with this statement	Percentage of apprentices that disagreed with this statement
Helping you learn new skills and develop existing ones	83%	17%
Supporting you and your apprenticeship	68%	32%
Resolving any issues you have	73%	27%
Preparing you for success in your future career	68%	32%

1 August 2021 to 31 July 2022

These reviews are for all courses delivered by this provider.

Employer reviews

We regularly ask employers to review providers they're working with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about areas of strength and improvement.

Good (90 reviews)

Areas of strength and improvement

Employers can select:

• up to 3 things they think are strengths
• up to 3 things they think need improvement

• Percentage of employers that selected this as a strength
• Percentage of employers that selected this as needs improvement

• Providing the right training at the right time(selected by 30 employers)

  73%27%

• Communication with employers(selected by 65 employers)

  60%40%

• Getting new apprentices started(selected by 41 employers)

  71%29%

• Improving apprentice skills(selected by 20 employers)

  85%15%

• Working with small numbers of apprentices(selected by 14 employers)

  86%14%

• Initial assessment of apprentices(selected by 22 employers)

  77%23%

• Reporting on progress of apprentices(selected by 42 employers)

  29%71%

• Adapting to my needs(selected by 24 employers)

  50%50%

• Training facilities(selected by 22 employers)

  86%14%

Statement	Percentage of employers that selected this as a "strength"	Percentage of employers that selected this as "needs improvement"	Total number of employers that selected this statement
Providing the right training at the right time	73%	27%	30
Communication with employers	60%	40%	65
Getting new apprentices started	71%	29%	41
Improving apprentice skills	85%	15%	20
Working with small numbers of apprentices	86%	14%	14
Initial assessment of apprentices	77%	23%	22
Reporting on progress of apprentices	29%	71%	42
Adapting to my needs	50%	50%	24
Training facilities	86%	14%	22

Apprentice reviews

We regularly ask apprentices to review providers they're training with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about how they found the training.

No results. Not enough apprentices gave feedback about this training provider.

1 August 2020 to 31 July 2021

These reviews are for all courses delivered by this provider.

Employer reviews

We regularly ask employers to review providers they're working with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about areas of strength and improvement.

Good (68 reviews)

Areas of strength and improvement

Employers can select:

• up to 3 things they think are strengths
• up to 3 things they think need improvement

• Percentage of employers that selected this as a strength
• Percentage of employers that selected this as needs improvement

• Providing the right training at the right time(selected by 22 employers)

  55%45%

• Communication with employers(selected by 49 employers)

  63%37%

• Getting new apprentices started(selected by 24 employers)

  75%25%

• Improving apprentice skills(selected by 13 employers)

  92%8%

• Working with small numbers of apprentices(selected by 16 employers)

  88%12%

• Initial assessment of apprentices(selected by 14 employers)

  57%43%

• Reporting on progress of apprentices(selected by 36 employers)

  39%61%

• Adapting to my needs(selected by 19 employers)

  89%11%

• Training facilities(selected by 10 employers)

  90%10%

Statement	Percentage of employers that selected this as a "strength"	Percentage of employers that selected this as "needs improvement"	Total number of employers that selected this statement
Providing the right training at the right time	55%	45%	22
Communication with employers	63%	37%	49
Getting new apprentices started	75%	25%	24
Improving apprentice skills	92%	8%	13
Working with small numbers of apprentices	88%	12%	16
Initial assessment of apprentices	57%	43%	14
Reporting on progress of apprentices	39%	61%	36
Adapting to my needs	89%	11%	19
Training facilities	90%	10%	10

Apprentice reviews

We regularly ask apprentices to review providers they're training with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about how they found the training.

No results. Not enough apprentices gave feedback about this training provider.

1 August 2020 to today

These reviews are for all courses delivered by this provider in the last 5 academic years.

Employer reviews

We regularly ask employers to review providers they're working with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about areas of strength and improvement.

Good (200 reviews)

Areas of strength and improvement

Employers can select:

• up to 3 things they think are strengths
• up to 3 things they think need improvement

• Percentage of employers that selected this as a strength
• Percentage of employers that selected this as needs improvement

• Providing the right training at the right time(selected by 66 employers)

  65%35%

• Communication with employers(selected by 146 employers)

  62%38%

• Getting new apprentices started(selected by 84 employers)

  76%24%

• Improving apprentice skills(selected by 49 employers)

  84%16%

• Working with small numbers of apprentices(selected by 34 employers)

  88%12%

• Initial assessment of apprentices(selected by 46 employers)

  67%33%

• Reporting on progress of apprentices(selected by 107 employers)

  35%65%

• Adapting to my needs(selected by 48 employers)

  67%33%

• Training facilities(selected by 48 employers)

  79%21%

Statement	Percentage of employers that selected this as a "strength"	Percentage of employers that selected this as "needs improvement"	Total number of employers that selected this statement
Providing the right training at the right time	65%	35%	66
Communication with employers	62%	38%	146
Getting new apprentices started	76%	24%	84
Improving apprentice skills	84%	16%	49
Working with small numbers of apprentices	88%	12%	34
Initial assessment of apprentices	67%	33%	46
Reporting on progress of apprentices	35%	65%	107
Adapting to my needs	67%	33%	48
Training facilities	79%	21%	48

Apprentice reviews

We regularly ask apprentices to review providers they're training with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about how they found the training.

Good (94 reviews)

How apprentices found the training

We asked apprentices what was to a reasonable standard.

• Percentage of apprentices that agreed with this statement
• Percentage of apprentices that disagreed with this statement

Communication

• Communicating clearly with you(selected by 94 apprentices)

  69%31%

• Ensuring you understand the requirements of your end-point assessment(selected by 94 apprentices)

  66%34%

• Percentage of apprentices that agreed with this statement
• Percentage of apprentices that disagreed with this statement

Organisation

• Organising well-structured training(selected by 94 apprentices)

  69%31%

• Providing accessible training resources(selected by 94 apprentices)

  81%19%

• Balancing online learning with classroom-based training to suit your apprenticeship(selected by 94 apprentices)

  72%28%

• Taking into account your previous learning(selected by 94 apprentices)

  69%31%

• Giving you relevant training that helps you perform your job better(selected by 94 apprentices)

  73%27%

• Providing Off The Job training that takes up at least 20% of your total apprenticeship time(selected by 94 apprentices)

  80%20%

• Percentage of apprentices that agreed with this statement
• Percentage of apprentices that disagreed with this statement

Support

• Helping you learn new skills and develop existing ones(selected by 94 apprentices)

  84%16%

• Supporting you and your apprenticeship(selected by 94 apprentices)

  73%27%

• Resolving any issues you have(selected by 94 apprentices)

  72%28%

• Preparing you for success in your future career(selected by 94 apprentices)

  68%32%

Communication

Statement	Percentage of apprentices that agreed with this statement	Percentage of apprentices that disagreed with this statement
Communicating clearly with you	69%	31%
Ensuring you understand the requirements of your end-point assessment	66%	34%

Organisation

Statement	Percentage of apprentices that agreed with this statement	Percentage of apprentices that disagreed with this statement
Organising well-structured training	69%	31%
Providing accessible training resources	81%	19%
Balancing online learning with classroom-based training to suit your apprenticeship	72%	28%
Taking into account your previous learning	69%	31%
Giving you relevant training that helps you perform your job better	73%	27%
Providing Off The Job training that takes up at least 20% of your total apprenticeship time	80%	20%

Support

Statement	Percentage of apprentices that agreed with this statement	Percentage of apprentices that disagreed with this statement
Helping you learn new skills and develop existing ones	84%	16%
Supporting you and your apprenticeship	73%	27%
Resolving any issues you have	72%	28%
Preparing you for success in your future career	68%	32%

Contact this training provider

• Registered address: Sheepen Road, Colchester, CO3 3LL
• Email: ci.apprenticeships@colchester.ac.uk
• Telephone: 01206 712043
• Website: https://www.colchester.ac.uk/apprenticeships/contact/

Training provider overview and courses delivered

View 56 courses delivered by this training provider

Select a course to view location, training options and contact details

• Installation and maintenance electrician (level 3)
• Manufacturing engineer (degree) (level 6)
• Chartered manager (degree) (level 6)
• Motor vehicle service and maintenance technician - light vehicle (level 3)
• Dental nurse (integrated) (level 3)
• Commis chef (level 2)
• Welder (level 2)
• Hospitality team member (level 2)
• Operations manager (level 5)
• Team leader (level 3)
• Professional accounting or taxation technician (level 4)
• Lead adult care worker (level 3)
• Adult care worker (level 2)
• Customer service practitioner (level 2)
• Associate project manager (level 4)
• Assistant accountant (level 3)
• Hospitality supervisor (level 3)
• Senior production chef (level 3)
• Senior healthcare support worker (level 3)
• Event assistant (level 3)
• Engineering technician (level 3)
• Chef de partie (level 3)
• People professional (level 5)
• HR support (level 3)
• Business administrator (level 3)
• Procurement and supply chain practitioner (level 4)
• Plumbing and domestic heating technician (level 3)
• Senior leader (level 7)
• Carpentry and joinery (level 2)
• Operational firefighter (level 3)
• Customer service specialist (level 3)
• Autocare technician (level 2)
• Bricklayer (level 2)
• Teaching assistant (level 3)
• Engineering operative (level 2)
• Production chef (level 2)
• Groundworker (level 2)
• Metal fabricator (level 3)
• Learning and skills teacher (level 5)
• Early years educator (level 3)
• Vehicle damage paint technician (level 3)
• Accounts or finance assistant (level 2)
• Construction site management (degree) (level 6)
• Engineering manufacturing technician (level 4)
• Leader in adult care (level 5)
• Early years practitioner (level 2)
• Lead practitioner in adult care (level 4)
• Coaching professional (level 5)
• Junior animator (level 4)
• Procurement and supply assistant (level 3)
• Senior people professional (level 7)
• Information communications technician (level 3)
• Machining technician (level 3)
• Multi-channel marketer (level 3)
• Engineering and manufacturing support technician (level 3)
• Mechatronics maintenance technician (level 3)

At Colchester Institute, we are passionate about your success. We deliver high-quality education, professional development, and technical skills training to over 8,000 young people and adults annually. With a Good Ofsted grade, we offer over 60 apprenticeship standards across Essex, Norfolk, and Suffolk, aligning our curriculum with the Local Skills Improvement Plan (LSIP) to ensure employer-led, industry-focused training. Employers choose us for our tailored approach, expert support, and commitment to developing skilled apprentices. Apprentices benefit from our industry-standard facilities, flexible delivery, and strong employer partnerships, ensuring successful career progression.

For general information about this provider, such as the total participation and achievement rate for all courses they deliver, view our provider details page for COLCHESTER INSTITUTE .

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COLCHESTER INSTITUTE is 1 of 93 training providers for People professional (level 5).

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