Apprenticeship training course

People professional (level 5)

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Information about People professional (level 5)

Providing People Professional expertise within a company or organisation.

• Knowledge, skills and behaviours:
  View knowledge, skills and behaviours

  Knowledge

  • Internal and external sources of data for people management.
  • People systems and how they are utilised for business value.
  • People operating models and theories for different business types. e.g., small or large, private or public.
  • Functions within the people profession, and how each deliver for the business.
  • Business aims and objectives, and how their work contributes to them.
  • Evolution of the people professional industry and the current role.
  • Sources of specialist HR expertise and or guidance for people issues including ethics.
  • Regulatory requirements such as data protection, confidentiality, data management, for the handling and processing of data, and its application.
  • Employment legislation and policies.
  • Problem solving, and decision-making techniques.
  • Project management practices, and techniques.
  • Emerging digital trends, and how these can be embedded in people practice.
  • Commercial and budgetary implications of people management.
  • Commercial awareness of the business, and the external environment which it operates within.
  • Prioritisation tools and techniques e.g., priority matrix.
  • Internal and external sources of data for benchmarking.
  • Negotiation and influencing models and techniques.
  • Communication techniques for interacting with stakeholders including appropriate presentation techniques.
  • Approaches and practices of equity, diversity, and inclusion.
  • Approaches to employee wellbeing.
  • Data analysis techniques.
  • Current practices and developments in the sector in achieving sustainable people operations.

  Skills

  • Communicate information through appropriate channels to enable key stakeholders to understand what is required.
  • Build and manage multiple and diverse stakeholder's relationships.
  • Advise on application of policy, regulation, and law for HR issues.
  • Use data and metrics to mitigate areas of risk and highlight opportunities.
  • Negotiate with and influence stakeholders to support achievement of business and organisation objectives.
  • Present insight and conclusions on workforce issues or people process failures.
  • Enable stakeholders to deliver people solutions. e.g., through negotiation, providing guidance.
  • Lead and improve people capability within the business.
  • Manage and deliver people related business and change projects.
  • Handle and process people data according to legislative requirements.
  • Embed organisational people policy to promote a diverse and inclusive culture with stakeholders.
  • Analyse financial implications of people solutions ensuring value for money.
  • Support the delivery of people strategies using technology and innovation in accordance with regulations and policies.
  • Make decisions on people policy and issues raised, escalating concerns outside own area of responsibility.
  • Use prioritisation tools e.g., priority matrix to manage workload, and deliver against business objectives.
  • Challenge matters which conflict with ethical values or legislation.
  • Contribute to the development of people policies and procedures or people initiatives.
  • Interpret people and management data, from both internal and external sources to identify trends.
  • Educate and support stakeholders to deal with wellbeing issues.
  • Benchmark to improve people policies and procedures, or people initiatives.

  Behaviours

  • Motivated and resilient to challenging situations.
  • Work flexibly and adapts to circumstances.
  • Seek learning opportunities and continuous professional development, incorporating them into their work.
  • Act in a professional manner with integrity.
  • Work collaboratively with others across the organisation and external stakeholders.
  • Take personal responsibility for and promote sustainable working practices.
  • Encourage a diverse and inclusive culture.
  • Takes personal responsibility for and promotes wellbeing.
  • Role model ethical behaviour, and practices, and challenge decisions, and actions that are not ethical.
• Apprenticeship category (sector): Business and administration
• Qualification level: 5; Equal to higher national diploma (HND)
• Course duration: 19 months
• Maximum funding: £7,000 ; Maximum government funding for ; apprenticeship training and assessment costs.
• Job titles include:
  • Diversity and inclusion manager
  • Employee relations consultant
  • Hr business partner
  • Hr consultant partner
  • Hr generalist
  • Hr manager
  • Hr pay and reward
  • Organisation development consultant
  • Rewards consultant
  • Talent manager.
  • Wellbeing consultant

View more information about People professional (level 5) from the Institute for Apprenticeships and Technical Education.