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Apprenticeship training course

Passenger transport driver - bus and coach or tram (level 2)

Driving buses, coaches or trams, making sure customers get where they're going safely and on time.

Qualification level
Equivalent to GCSE.
Typical duration
12 months
Apprenticeship category
Transport and logistics
Maximum funding
Maximum amount government will fund
for apprenticeship training.
Also known as
  • Bus driver
  • Coach driver
  • Tram driver
Skills an apprentice will learn
  • Apply safe working practices and comply with current passenger carrying vehicles (PCV) driving regulations and legislation.
  • Comply with current company policies and procedures. 
  • Locate and access the vehicle.
  • Conduct pre-service route planning.
  • Pre-service vehicle checks, tests and documentation.
  • Check and maintain cleanliness of the vehicle.
  • Drive the vehicle applying defensive driving techniques, with consideration of efficiency for sustainability, environmental and economic factors.
  • Follow procedures to maximise punctuality of service.
  • Communicate with customers using automated, verbal or other methods regarding delays and interruptions to the service and timing.
  • Uses destination displays and signage.
  • Communicates with colleagues, internal and external stakeholders to supports the general operation of services.
  • Provide assistance for customers to safely embark and disembark the vehicle
  • Manage customer queries and complaints.
  • Make scheduled stops on route.
  • Monitor and respond to instrumentation, signals and instructions.
  • Identify and diagnose vehicle faults and failures to rectify issues within limits of own authority.
  • Prepare and submit documents, reports and logs containing performance, incident and technical information.
  • Changeover the vehicle or take a vehicle out of service.
  • Pass the responsibility to the control of others.
  • Record task information (text or data) - paper based or electronic. 
  • Identify, carry out and record industry related continuing professional development (CPD) activities.

Full information on Passenger transport driver - bus and coach or tram (level 2) is available from the Institute for Apprenticeships and Technical Education.

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Apprenticeship location

L18 Liverpool Remove location

3 providers available for this apprenticeship location

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