Training provider

VALKYRIE SUPPORT SERVICES LTD

UKPRN 10026094

Engineering technician (level 3)

Training options for this course

This provider offers these training options for this course in L18 Liverpool. You can remove or change your location . This may change what options are available.

If there are multiple training options, the apprentice may do a combination of these. You'll need to contact the provider to confirm what training they offer.

Training option	Location
At learner's workplace	0.0 miles to learner's work location

Course achievements and participation

Achievements

46.2%

of apprentices (5 of 10) completed this course and passed their end-point assessment with this provider in academic year 2024 to 2025. 53.8% did not pass or left the course before taking the assessment.

71.8% national achievement rate

Participation

7

apprentices have completed this course and taken their end-point assessment with this provider since 2024

Course-level data collected by the Department for Education.

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Training provider information

Employer and apprentice reviews for this training provider

Employers

Excellent

average review from 1 employer when asked to rate this provider as 'Excellent', 'Good', 'Poor' or 'Very poor'.

Apprentices

No reviews

Not enough apprentices have reviewed this provider.

Combined reviews for all courses delivered by this provider in the last full academic year (2024 to 2025). Data collected by Department for Education.

View reviews with feedback from the last 5 years

1 August 2025 to today

These are the most recent reviews for this training provider. We update the main star rating on this page when we have reviews from a full academic year.

Employer reviews

We regularly ask employers to review providers they're working with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about areas of strength and improvement.

Poor (2 reviews)

Areas of strength and improvement

Employers can select:

• up to 3 things they think are strengths
• up to 3 things they think need improvement

• Percentage of employers that selected this as a strength
• Percentage of employers that selected this as needs improvement

• Communication with employers(selected by 1 employer)

  0%100%

• Improving apprentice skills(selected by 2 employers)

  50%50%

• Reporting on progress of apprentices(selected by 1 employer)

  0%100%

Statement	Percentage of employers that selected this as a "strength"	Percentage of employers that selected this as "needs improvement"	Total number of employers that selected this statement
Communication with employers	0%	100%	1
Improving apprentice skills	50%	50%	2
Reporting on progress of apprentices	0%	100%	1

Apprentice reviews

We regularly ask apprentices to review providers they're training with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about how they found the training.

No results. Not enough apprentices have given feedback about this training provider.

1 August 2024 to 31 July 2025

These reviews are for all courses delivered by this provider in the last full academic year.

Employer reviews

We regularly ask employers to review providers they're working with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about areas of strength and improvement.

Excellent (1 review)

Areas of strength and improvement

Employers can select:

• up to 3 things they think are strengths
• up to 3 things they think need improvement

• Percentage of employers that selected this as a strength
• Percentage of employers that selected this as needs improvement

• Providing the right training at the right time(selected by 1 employer)

  100%0%

• Getting new apprentices started(selected by 1 employer)

  100%0%

• Improving apprentice skills(selected by 1 employer)

  100%0%

Statement	Percentage of employers that selected this as a "strength"	Percentage of employers that selected this as "needs improvement"	Total number of employers that selected this statement
Providing the right training at the right time	100%	0%	1
Getting new apprentices started	100%	0%	1
Improving apprentice skills	100%	0%	1

Apprentice reviews

We regularly ask apprentices to review providers they're training with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about how they found the training.

No results. Not enough apprentices gave feedback about this training provider.

1 August 2023 to 31 July 2024

These reviews are for all courses delivered by this provider.

Employer reviews

We regularly ask employers to review providers they're working with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about areas of strength and improvement.

Poor (1 review)

Areas of strength and improvement

Employers can select:

• up to 3 things they think are strengths
• up to 3 things they think need improvement

• Percentage of employers that selected this as a strength
• Percentage of employers that selected this as needs improvement

• Communication with employers(selected by 1 employer)

  0%100%

• Reporting on progress of apprentices(selected by 1 employer)

  0%100%

• Adapting to my needs(selected by 1 employer)

  0%100%

Statement	Percentage of employers that selected this as a "strength"	Percentage of employers that selected this as "needs improvement"	Total number of employers that selected this statement
Communication with employers	0%	100%	1
Reporting on progress of apprentices	0%	100%	1
Adapting to my needs	0%	100%	1

Apprentice reviews

We regularly ask apprentices to review providers they're training with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about how they found the training.

Excellent (8 reviews)

How apprentices found the training

We asked apprentices what was to a reasonable standard.

• Percentage of apprentices who said this was to a reasonable standard
• Percentage of apprentices who said this was not to a reasonable standard

Communication

• Communicating clearly with you(selected by 8 apprentices)

  100%0%

• Ensuring you understand the requirements of your end-point assessment(selected by 8 apprentices)

  88%12%

Organisation

• Organising well-structured training(selected by 8 apprentices)

  88%12%

• Providing accessible training resources(selected by 8 apprentices)

  75%25%

• Balancing online learning with classroom-based training to suit your apprenticeship(selected by 8 apprentices)

  88%12%

• Taking into account your previous learning(selected by 8 apprentices)

  100%0%

• Giving you relevant training that helps you perform your job better(selected by 8 apprentices)

  88%12%

• Providing Off The Job training that takes up at least 20% of your total apprenticeship time(selected by 8 apprentices)

  100%0%

Support

• Helping you learn new skills and develop existing ones(selected by 8 apprentices)

  100%0%

• Supporting you and your apprenticeship(selected by 8 apprentices)

  88%12%

• Resolving any issues you have(selected by 8 apprentices)

  75%25%

• Preparing you for success in your future career(selected by 8 apprentices)

  88%12%

Communication

Statement	Percentage of apprentices who said this was to a reasonable standard	Percentage of apprentices who said this was not to a reasonable standard
Communicating clearly with you	100%	0%
Ensuring you understand the requirements of your end-point assessment	88%	12%

Organisation

Statement	Percentage of apprentices who said this was to a reasonable standard	Percentage of apprentices who said this was not to a reasonable standard
Organising well-structured training	88%	12%
Providing accessible training resources	75%	25%
Balancing online learning with classroom-based training to suit your apprenticeship	88%	12%
Taking into account your previous learning	100%	0%
Giving you relevant training that helps you perform your job better	88%	12%
Providing Off The Job training that takes up at least 20% of your total apprenticeship time	100%	0%

Support

Statement	Percentage of apprentices who said this was to a reasonable standard	Percentage of apprentices who said this was not to a reasonable standard
Helping you learn new skills and develop existing ones	100%	0%
Supporting you and your apprenticeship	88%	12%
Resolving any issues you have	75%	25%
Preparing you for success in your future career	88%	12%

1 August 2022 to 31 July 2023

These reviews are for all courses delivered by this provider.

Employer reviews

We regularly ask employers to review providers they're working with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about areas of strength and improvement.

Excellent (4 reviews)

Areas of strength and improvement

Employers can select:

• up to 3 things they think are strengths
• up to 3 things they think need improvement

• Percentage of employers that selected this as a strength
• Percentage of employers that selected this as needs improvement

• Providing the right training at the right time(selected by 3 employers)

  100%0%

• Communication with employers(selected by 3 employers)

  33%67%

• Getting new apprentices started(selected by 3 employers)

  33%67%

• Improving apprentice skills(selected by 4 employers)

  100%0%

• Working with small numbers of apprentices(selected by 2 employers)

  100%0%

• Reporting on progress of apprentices(selected by 2 employers)

  50%50%

Statement	Percentage of employers that selected this as a "strength"	Percentage of employers that selected this as "needs improvement"	Total number of employers that selected this statement
Providing the right training at the right time	100%	0%	3
Communication with employers	33%	67%	3
Getting new apprentices started	33%	67%	3
Improving apprentice skills	100%	0%	4
Working with small numbers of apprentices	100%	0%	2
Reporting on progress of apprentices	50%	50%	2

Apprentice reviews

We regularly ask apprentices to review providers they're training with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about how they found the training.

Good (14 reviews)

How apprentices found the training

We asked apprentices what was to a reasonable standard.

• Percentage of apprentices who said this was to a reasonable standard
• Percentage of apprentices who said this was not to a reasonable standard

Communication

• Communicating clearly with you(selected by 14 apprentices)

  64%36%

• Ensuring you understand the requirements of your end-point assessment(selected by 14 apprentices)

  79%21%

Organisation

• Organising well-structured training(selected by 14 apprentices)

  64%36%

• Providing accessible training resources(selected by 14 apprentices)

  86%14%

• Balancing online learning with classroom-based training to suit your apprenticeship(selected by 14 apprentices)

  50%50%

• Taking into account your previous learning(selected by 14 apprentices)

  71%29%

• Giving you relevant training that helps you perform your job better(selected by 14 apprentices)

  64%36%

• Providing Off The Job training that takes up at least 20% of your total apprenticeship time(selected by 14 apprentices)

  50%50%

Support

• Helping you learn new skills and develop existing ones(selected by 14 apprentices)

  71%29%

• Supporting you and your apprenticeship(selected by 14 apprentices)

  71%29%

• Resolving any issues you have(selected by 14 apprentices)

  57%43%

• Preparing you for success in your future career(selected by 14 apprentices)

  64%36%

Communication

Statement	Percentage of apprentices who said this was to a reasonable standard	Percentage of apprentices who said this was not to a reasonable standard
Communicating clearly with you	64%	36%
Ensuring you understand the requirements of your end-point assessment	79%	21%

Organisation

Statement	Percentage of apprentices who said this was to a reasonable standard	Percentage of apprentices who said this was not to a reasonable standard
Organising well-structured training	64%	36%
Providing accessible training resources	86%	14%
Balancing online learning with classroom-based training to suit your apprenticeship	50%	50%
Taking into account your previous learning	71%	29%
Giving you relevant training that helps you perform your job better	64%	36%
Providing Off The Job training that takes up at least 20% of your total apprenticeship time	50%	50%

Support

Statement	Percentage of apprentices who said this was to a reasonable standard	Percentage of apprentices who said this was not to a reasonable standard
Helping you learn new skills and develop existing ones	71%	29%
Supporting you and your apprenticeship	71%	29%
Resolving any issues you have	57%	43%
Preparing you for success in your future career	64%	36%

1 August 2021 to 31 July 2022

These reviews are for all courses delivered by this provider.

Employer reviews

We regularly ask employers to review providers they're working with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about areas of strength and improvement.

Excellent (28 reviews)

Areas of strength and improvement

Employers can select:

• up to 3 things they think are strengths
• up to 3 things they think need improvement

• Percentage of employers that selected this as a strength
• Percentage of employers that selected this as needs improvement

• Providing the right training at the right time(selected by 9 employers)

  89%11%

• Communication with employers(selected by 18 employers)

  56%44%

• Getting new apprentices started(selected by 3 employers)

  100%0%

• Improving apprentice skills(selected by 9 employers)

  100%0%

• Working with small numbers of apprentices(selected by 8 employers)

  100%0%

• Initial assessment of apprentices(selected by 6 employers)

  100%0%

• Reporting on progress of apprentices(selected by 14 employers)

  57%43%

• Adapting to my needs(selected by 11 employers)

  73%27%

Statement	Percentage of employers that selected this as a "strength"	Percentage of employers that selected this as "needs improvement"	Total number of employers that selected this statement
Providing the right training at the right time	89%	11%	9
Communication with employers	56%	44%	18
Getting new apprentices started	100%	0%	3
Improving apprentice skills	100%	0%	9
Working with small numbers of apprentices	100%	0%	8
Initial assessment of apprentices	100%	0%	6
Reporting on progress of apprentices	57%	43%	14
Adapting to my needs	73%	27%	11

Apprentice reviews

We regularly ask apprentices to review providers they're training with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about how they found the training.

No results. Not enough apprentices gave feedback about this training provider.

1 August 2021 to today

These reviews are for all courses delivered by this provider in the last 5 academic years.

Employer reviews

We regularly ask employers to review providers they're working with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about areas of strength and improvement.

Good (36 reviews)

Areas of strength and improvement

Employers can select:

• up to 3 things they think are strengths
• up to 3 things they think need improvement

• Percentage of employers that selected this as a strength
• Percentage of employers that selected this as needs improvement

• Providing the right training at the right time(selected by 13 employers)

  92%8%

• Communication with employers(selected by 23 employers)

  48%52%

• Getting new apprentices started(selected by 7 employers)

  71%29%

• Improving apprentice skills(selected by 16 employers)

  94%6%

• Working with small numbers of apprentices(selected by 10 employers)

  100%0%

• Initial assessment of apprentices(selected by 6 employers)

  100%0%

• Reporting on progress of apprentices(selected by 18 employers)

  50%50%

• Adapting to my needs(selected by 12 employers)

  67%33%

Statement	Percentage of employers that selected this as a "strength"	Percentage of employers that selected this as "needs improvement"	Total number of employers that selected this statement
Providing the right training at the right time	92%	8%	13
Communication with employers	48%	52%	23
Getting new apprentices started	71%	29%	7
Improving apprentice skills	94%	6%	16
Working with small numbers of apprentices	100%	0%	10
Initial assessment of apprentices	100%	0%	6
Reporting on progress of apprentices	50%	50%	18
Adapting to my needs	67%	33%	12

Apprentice reviews

We regularly ask apprentices to review providers they're training with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about how they found the training.

Excellent (22 reviews)

How apprentices found the training

We asked apprentices what was to a reasonable standard.

• Percentage of apprentices who said this was to a reasonable standard
• Percentage of apprentices who said this was not to a reasonable standard

Communication

• Communicating clearly with you(selected by 22 apprentices)

  77%23%

• Ensuring you understand the requirements of your end-point assessment(selected by 22 apprentices)

  82%18%

Organisation

• Organising well-structured training(selected by 22 apprentices)

  73%27%

• Providing accessible training resources(selected by 22 apprentices)

  82%18%

• Balancing online learning with classroom-based training to suit your apprenticeship(selected by 22 apprentices)

  64%36%

• Taking into account your previous learning(selected by 22 apprentices)

  82%18%

• Giving you relevant training that helps you perform your job better(selected by 22 apprentices)

  73%27%

• Providing Off The Job training that takes up at least 20% of your total apprenticeship time(selected by 22 apprentices)

  68%32%

Support

• Helping you learn new skills and develop existing ones(selected by 22 apprentices)

  82%18%

• Supporting you and your apprenticeship(selected by 22 apprentices)

  77%23%

• Resolving any issues you have(selected by 22 apprentices)

  64%36%

• Preparing you for success in your future career(selected by 22 apprentices)

  73%27%

Communication

Statement	Percentage of apprentices who said this was to a reasonable standard	Percentage of apprentices who said this was not to a reasonable standard
Communicating clearly with you	77%	23%
Ensuring you understand the requirements of your end-point assessment	82%	18%

Organisation

Statement	Percentage of apprentices who said this was to a reasonable standard	Percentage of apprentices who said this was not to a reasonable standard
Organising well-structured training	73%	27%
Providing accessible training resources	82%	18%
Balancing online learning with classroom-based training to suit your apprenticeship	64%	36%
Taking into account your previous learning	82%	18%
Giving you relevant training that helps you perform your job better	73%	27%
Providing Off The Job training that takes up at least 20% of your total apprenticeship time	68%	32%

Support

Statement	Percentage of apprentices who said this was to a reasonable standard	Percentage of apprentices who said this was not to a reasonable standard
Helping you learn new skills and develop existing ones	82%	18%
Supporting you and your apprenticeship	77%	23%
Resolving any issues you have	64%	36%
Preparing you for success in your future career	73%	27%

Contact this training provider

• Registered address: 26 Station Road, Gloucester, GL1 1EW
• Email: info@valkyrietraining.co.uk
• Telephone: 0330 236 9118
• Website: https://valkyrietraining.co.uk/

Training provider overview

Valkyrie Training, part of High Ridge Training Group, specialises in technical and industrial apprenticeship training across the UK. We deliver programmes in Engineering, Manufacturing, Food and Drink, Business, and Transport and Logistics sectors. Accredited and industry-approved, we work in partnership with employers to deliver high-quality, practical training solutions that meet current workforce needs. Our experienced trainers and assessors provide flexible, responsive support to ensure apprentices and employers achieve the best possible outcomes.

Overall participation rates and reviews

Find overall participation rates and reviews from employers and apprentices by visiting their training provider details page .

Courses offered by this training provider

Apprenticeships

View 19 apprenticeships delivered by this training provider

• Business administrator (level 3)
• Customer service practitioner (level 2)
• Engineering operative (level 2)
• Engineering technician (level 3)
• Food and drink engineer (level 5)
• Food and drink maintenance engineer (level 3)
• Food and drink process operator (level 2)
• Food and drink technical operator (level 3)
• Improvement practitioner (level 4)
• Improvement specialist (level 5)
• Improvement technician (level 3)
• Lean manufacturing operative (level 2)
• Maintenance and operations engineering technician (level 3)
• Operations manager (level 5)
• Procurement and supply assistant (level 3)
• Procurement and supply chain practitioner (level 4)
• Safety, health and environment technician (level 3)
• Supply chain warehouse operative (level 2)
• Team leader (level 3)

Shortlist full. Manage shortlist

Shortlisted

VALKYRIE SUPPORT SERVICES LTD is 1 of 114 training providers for Engineering technician (level 3).

View training providers for this course

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