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Apprenticeship training course

Business analyst (level 4)

Working with organisations to improve their information systems.

Qualification level
Equivalent to higher national certificate (HNC).
Typical duration
18 months
Apprenticeship category
Maximum funding
Maximum amount government will fund
for apprenticeship training.
Skills an apprentice will learn
  • Apply appropriate approaches to scope, plan and perform Business Analysis
  • Communicate effectively in a variety of situations with a range of stakeholders
  • Apply a range of structured investigation techniques to a business situation
  • Produce an outline definition of a business situation using an appropriate technique
  • Apply appropriate techniques to identify problems and opportunities within a business situation
  • Support the identification and presentation of proposed actions to stakeholders in order to gain agreement for further analysis activity
  • Apply appropriate techniques to analyse and document options and recommendations for change
  • Elicit process information from stakeholders
  • Model business processes using relevant techniques, standards, notation and software tools
  • Analyse business process models to identify opportunities for improvement
  • Produce models of redesigned business processes
  • Elicit requirements from stakeholders to identify business and user needs
  • Document clear functional and non-functional requirements in line with local standards
  • Analyse documented requirements to remove duplication, conflict and overlap
  • Prioritise requirements using an appropriate prioritisation approach
  • Validate requirements with stakeholders
  • Support the establishment of requirements traceability
  • Elicit business data needs from relevant sources
  • Support the development of simple data models using relevant techniques, standards, notation and software tools
  • Document current business situations to enable gap analysis and decision making
  • Support the development of models of future state business situations
  • Identify key differences between current and future business situations
  • Identify actions required to move from the current to future business situation
  • Define acceptance criteria for business and system changes
  • Support business acceptance of business and system changes
  • Apply relevant techniques to research and identify stakeholders
  • Analyse and document stakeholders' areas of interest and influence
  • Support the development of cost/benefit analysis for proposed business changes
  • Evaluate and document the key impacts on people, process, organisation, technology and information
  • Present information in a manner appropriate to the audience

Full information on Business analyst (level 4) is available from the Institute for Apprenticeships and Technical Education.

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Apprenticeship location

L18 Liverpool Remove location

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