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Apprenticeship training course

Senior healthcare support worker (level 3)

Providing high-quality and compassionate specialist health and social care for a range of people.

Qualification level
Equivalent to A level.
Typical duration
24 months
Apprenticeship category
Health and science
Maximum funding
Maximum amount government will fund
for apprenticeship training.
Also known as
  • Community support worker
  • Imaging support worker
  • Maternity support worker
  • Mental health support worker
  • Senior healthcare support worker
  • Theatre assistant
  • Therapy assistant
Skills an apprentice will learn
  • Core: Work in line with legislation, policies, standards, local ways of working and codes of conduct that apply to own role.
  • Core: Work within the scope of practice, the limits of own knowledge and skills, escalating and reporting to others when needed.
  • Core: Work as part of a multi-disciplinary team to provide safe and non-discriminatory person-centred care and support with individuals’ established consent.
  • Core: Implement a duty of care, recognising and responding to safeguarding and protection concerns and acting in the best interest of individuals to ensure they do not come to harm.
  • Core: Support individuals to make informed and positive lifestyle choices.
  • Core: Actively seek out and act on opportunities to support individuals to maximise their health, well-being and positive lifestyle choices.
  • Core: Recognise and respond to changes in an individual’s health and wellbeing.
  • Core: Recognise and respond to the signs and symptoms that an individual is in pain, distress or discomfort to maximise comfort and well-being.
  • Core: Promote and monitor access to fluids and nutrition in line with an individual’s care plan.
  • Core: Communicate with individuals, their families, carers and others in the workplace using techniques designed to facilitate understanding.
  • Core: Recognise and respond to limitations in an individual’s mental capacity.
  • Core: Maintain a safe and healthy working environment, using infection prevention and control techniques including hand washing, sanitisation, disinfection and personal protective equipment (PPE).
  • Core: Maintain the safe supply, storage, use and disposal of supplies and equipment.
  • Core: Move and handle equipment or other items safely and assist individuals.
  • Core: Take appropriate action in response to concerns, risks, incidents or errors and near misses arising in the workplace.
  • Core: Perform basic life support techniques.
  • Core: Recognise and respond to potential conflict, challenging behaviour or an escalating situation.
  • Core: Undertake own training and development activities and contribute to the training and development of others.
  • Core: Participate in appraisal to support professional development.
  • Core: Reflect on and develop your own practice.
  • Core: Record and store information related to individuals securely, including the safe use of technology.
  • Core: Report and share information related to individuals securely and in line with local and national policies, maintaining confidentiality, duty of confidence and disclosure.
  • Core: Participate in and support others with quality improvement activities in the workplace.
  • Core: Use investigatory techniques to source evidence to validate and improve the delivery of care and support within own scope of practice.
  • Core: Critically appraise sources of information and apply to practice.
  • Core: Provide leadership and act as a role model for others within the scope of own role.
  • Core: Contribute to mentoring and supervision of others in the workplace within the scope of own role.
  • Core: Undertake physiological measurements, selecting and using the correct tools or equipment.

Full information on Senior healthcare support worker (level 3) is available from the Institute for Apprenticeships and Technical Education.

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Apprenticeship location

Canterbury, Kent Remove location

107 providers available for this apprenticeship location

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