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Training provider

HEALTH EDUCATION ENGLAND NORTH EAST

UKPRN 10041332

Senior healthcare support worker (level 3)

Training options for this course

This provider offers these training options for this course in L18 Liverpool. You can remove or change your location . This may change what options are available.

If there are multiple training options, the apprentice may do a combination of these. You'll need to contact the provider to confirm what training they offer.

Training option Location

Day release

One day a week at the provider's location.

100.8 miles to closest location: Wigton Hospital, Cross Lane, Wigton, Cumbria, CA7 9DD

View all day release locations
  • 100.8 miles to Wigton Hospital, Cross Lane, Wigton, Cumbria, CA7 9DD
  • 127.9 miles to NORTH TYNESIDE GENERAL HOSPITAL, RAKE LANE, NORTH SHIELDS, NE29 8NH

Course achievements and participation

Achievements

No data

There is not enough data to show the achievement rate for this course. This may be because a small number of apprentices completed this course, or this is a new course for this provider.

Participation

7

apprentices have completed this course and taken their end-point assessment with this provider since 2024

Course-level data collected by the Department for Education.

Training provider information

Employer and apprentice reviews for this training provider

Employers

No reviews

Not enough employers have reviewed this provider.

Apprentices

Good

average review from 11 apprentices when asked to rate this provider as 'Excellent', 'Good', 'Poor' or 'Very poor'.

Combined reviews for all courses delivered by this provider in the last full academic year (2023 to 2024). Data collected by Department for Education.
View reviews with feedback from the last 5 years

1 August 2024 to today

These are the most recent reviews for this training provider. We update the main star rating on this page when we have reviews from a full academic year.

Employer reviews

We regularly ask employers to review providers they're working with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about areas of strength and improvement.

No results. Not enough employers have given feedback about this training provider.

Apprentice reviews

We regularly ask apprentices to review providers they're training with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about how they found the training.

No results. Not enough apprentices have given feedback about this training provider.

1 August 2023 to 31 July 2024

These reviews are for all courses delivered by this provider in the last full academic year.

Employer reviews

We regularly ask employers to review providers they're working with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about areas of strength and improvement.

No results. Not enough employers gave feedback about this training provider.

Apprentice reviews

We regularly ask apprentices to review providers they're training with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about how they found the training.

Good (11 reviews)

How apprentices found the training

We asked apprentices what was to a reasonable standard.

  • Percentage of apprentices who said this was to a reasonable standard
  • Percentage of apprentices who said this was not to a reasonable standard

Communication

  • Communicating clearly with you(selected by 11 apprentices)

    73%27%
  • Ensuring you understand the requirements of your end-point assessment(selected by 11 apprentices)

    82%18%

Organisation

  • Organising well-structured training(selected by 11 apprentices)

    82%18%
  • Providing accessible training resources(selected by 11 apprentices)

    73%27%
  • Balancing online learning with classroom-based training to suit your apprenticeship(selected by 11 apprentices)

    91%9%
  • Taking into account your previous learning(selected by 11 apprentices)

    82%18%
  • Giving you relevant training that helps you perform your job better(selected by 11 apprentices)

    73%27%
  • Providing Off The Job training that takes up at least 20% of your total apprenticeship time(selected by 11 apprentices)

    100%0%

Support

  • Helping you learn new skills and develop existing ones(selected by 11 apprentices)

    82%18%
  • Supporting you and your apprenticeship(selected by 11 apprentices)

    73%27%
  • Resolving any issues you have(selected by 11 apprentices)

    73%27%
  • Preparing you for success in your future career(selected by 11 apprentices)

    82%18%
Communication
Statement Percentage of apprentices who said this was to a reasonable standard Percentage of apprentices who said this was not to a reasonable standard
Communicating clearly with you 73% 27%
Ensuring you understand the requirements of your end-point assessment 82% 18%
Organisation
Statement Percentage of apprentices who said this was to a reasonable standard Percentage of apprentices who said this was not to a reasonable standard
Organising well-structured training 82% 18%
Providing accessible training resources 73% 27%
Balancing online learning with classroom-based training to suit your apprenticeship 91% 9%
Taking into account your previous learning 82% 18%
Giving you relevant training that helps you perform your job better 73% 27%
Providing Off The Job training that takes up at least 20% of your total apprenticeship time 100% 0%
Support
Statement Percentage of apprentices who said this was to a reasonable standard Percentage of apprentices who said this was not to a reasonable standard
Helping you learn new skills and develop existing ones 82% 18%
Supporting you and your apprenticeship 73% 27%
Resolving any issues you have 73% 27%
Preparing you for success in your future career 82% 18%

1 August 2022 to 31 July 2023

These reviews are for all courses delivered by this provider.

Employer reviews

We regularly ask employers to review providers they're working with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about areas of strength and improvement.

Excellent (4 reviews)

Areas of strength and improvement

Employers can select:

  • up to 3 things they think are strengths
  • up to 3 things they think need improvement
  • Percentage of employers that selected this as a strength
  • Percentage of employers that selected this as needs improvement
  • Providing the right training at the right time(selected by 1 employer)

    100%0%
  • Communication with employers(selected by 2 employers)

    100%0%
  • Getting new apprentices started(selected by 1 employer)

    100%0%
  • Improving apprentice skills(selected by 1 employer)

    100%0%
  • Working with small numbers of apprentices(selected by 1 employer)

    100%0%
  • Reporting on progress of apprentices(selected by 2 employers)

    100%0%
  • Adapting to my needs(selected by 1 employer)

    0%100%
Statement Percentage of employers that selected this as a "strength" Percentage of employers that selected this as "needs improvement" Total number of employers that selected this statement
Providing the right training at the right time 100% 0% 1
Communication with employers 100% 0% 2
Getting new apprentices started 100% 0% 1
Improving apprentice skills 100% 0% 1
Working with small numbers of apprentices 100% 0% 1
Reporting on progress of apprentices 100% 0% 2
Adapting to my needs 0% 100% 1

Apprentice reviews

We regularly ask apprentices to review providers they're training with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about how they found the training.

Good (9 reviews)

How apprentices found the training

We asked apprentices what was to a reasonable standard.

  • Percentage of apprentices who said this was to a reasonable standard
  • Percentage of apprentices who said this was not to a reasonable standard

Communication

  • Communicating clearly with you(selected by 9 apprentices)

    78%22%
  • Ensuring you understand the requirements of your end-point assessment(selected by 9 apprentices)

    78%22%

Organisation

  • Organising well-structured training(selected by 9 apprentices)

    78%22%
  • Providing accessible training resources(selected by 9 apprentices)

    89%11%
  • Balancing online learning with classroom-based training to suit your apprenticeship(selected by 9 apprentices)

    56%44%
  • Taking into account your previous learning(selected by 9 apprentices)

    78%22%
  • Giving you relevant training that helps you perform your job better(selected by 9 apprentices)

    89%11%
  • Providing Off The Job training that takes up at least 20% of your total apprenticeship time(selected by 9 apprentices)

    100%0%

Support

  • Helping you learn new skills and develop existing ones(selected by 9 apprentices)

    78%22%
  • Supporting you and your apprenticeship(selected by 9 apprentices)

    78%22%
  • Resolving any issues you have(selected by 9 apprentices)

    78%22%
  • Preparing you for success in your future career(selected by 9 apprentices)

    78%22%
Communication
Statement Percentage of apprentices who said this was to a reasonable standard Percentage of apprentices who said this was not to a reasonable standard
Communicating clearly with you 78% 22%
Ensuring you understand the requirements of your end-point assessment 78% 22%
Organisation
Statement Percentage of apprentices who said this was to a reasonable standard Percentage of apprentices who said this was not to a reasonable standard
Organising well-structured training 78% 22%
Providing accessible training resources 89% 11%
Balancing online learning with classroom-based training to suit your apprenticeship 56% 44%
Taking into account your previous learning 78% 22%
Giving you relevant training that helps you perform your job better 89% 11%
Providing Off The Job training that takes up at least 20% of your total apprenticeship time 100% 0%
Support
Statement Percentage of apprentices who said this was to a reasonable standard Percentage of apprentices who said this was not to a reasonable standard
Helping you learn new skills and develop existing ones 78% 22%
Supporting you and your apprenticeship 78% 22%
Resolving any issues you have 78% 22%
Preparing you for success in your future career 78% 22%

1 August 2021 to 31 July 2022

These reviews are for all courses delivered by this provider.

Employer reviews

We regularly ask employers to review providers they're working with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about areas of strength and improvement.

Good (34 reviews)

Areas of strength and improvement

Employers can select:

  • up to 3 things they think are strengths
  • up to 3 things they think need improvement
  • Percentage of employers that selected this as a strength
  • Percentage of employers that selected this as needs improvement
  • Providing the right training at the right time(selected by 5 employers)

    80%20%
  • Communication with employers(selected by 26 employers)

    58%42%
  • Getting new apprentices started(selected by 13 employers)

    85%15%
  • Improving apprentice skills(selected by 6 employers)

    100%0%
  • Working with small numbers of apprentices(selected by 13 employers)

    100%0%
  • Initial assessment of apprentices(selected by 2 employers)

    50%50%
  • Reporting on progress of apprentices(selected by 22 employers)

    23%77%
  • Adapting to my needs(selected by 6 employers)

    83%17%
  • Training facilities(selected by 1 employer)

    100%0%
Statement Percentage of employers that selected this as a "strength" Percentage of employers that selected this as "needs improvement" Total number of employers that selected this statement
Providing the right training at the right time 80% 20% 5
Communication with employers 58% 42% 26
Getting new apprentices started 85% 15% 13
Improving apprentice skills 100% 0% 6
Working with small numbers of apprentices 100% 0% 13
Initial assessment of apprentices 50% 50% 2
Reporting on progress of apprentices 23% 77% 22
Adapting to my needs 83% 17% 6
Training facilities 100% 0% 1

Apprentice reviews

We regularly ask apprentices to review providers they're training with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about how they found the training.

No results. Not enough apprentices gave feedback about this training provider.

1 August 2020 to 31 July 2021

These reviews are for all courses delivered by this provider.

Employer reviews

We regularly ask employers to review providers they're working with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about areas of strength and improvement.

Good (35 reviews)

Areas of strength and improvement

Employers can select:

  • up to 3 things they think are strengths
  • up to 3 things they think need improvement
  • Percentage of employers that selected this as a strength
  • Percentage of employers that selected this as needs improvement
  • Providing the right training at the right time(selected by 5 employers)

    80%20%
  • Communication with employers(selected by 24 employers)

    38%62%
  • Getting new apprentices started(selected by 7 employers)

    57%43%
  • Improving apprentice skills(selected by 3 employers)

    100%0%
  • Working with small numbers of apprentices(selected by 17 employers)

    100%0%
  • Initial assessment of apprentices(selected by 5 employers)

    60%40%
  • Reporting on progress of apprentices(selected by 17 employers)

    12%88%
  • Adapting to my needs(selected by 2 employers)

    50%50%
  • Training facilities(selected by 4 employers)

    100%0%
Statement Percentage of employers that selected this as a "strength" Percentage of employers that selected this as "needs improvement" Total number of employers that selected this statement
Providing the right training at the right time 80% 20% 5
Communication with employers 38% 62% 24
Getting new apprentices started 57% 43% 7
Improving apprentice skills 100% 0% 3
Working with small numbers of apprentices 100% 0% 17
Initial assessment of apprentices 60% 40% 5
Reporting on progress of apprentices 12% 88% 17
Adapting to my needs 50% 50% 2
Training facilities 100% 0% 4

Apprentice reviews

We regularly ask apprentices to review providers they're training with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about how they found the training.

No results. Not enough apprentices gave feedback about this training provider.

1 August 2020 to today

These reviews are for all courses delivered by this provider in the last 5 academic years.

Employer reviews

We regularly ask employers to review providers they're working with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about areas of strength and improvement.

Good (73 reviews)

Areas of strength and improvement

Employers can select:

  • up to 3 things they think are strengths
  • up to 3 things they think need improvement
  • Percentage of employers that selected this as a strength
  • Percentage of employers that selected this as needs improvement
  • Providing the right training at the right time(selected by 11 employers)

    82%18%
  • Communication with employers(selected by 52 employers)

    50%50%
  • Getting new apprentices started(selected by 21 employers)

    76%24%
  • Improving apprentice skills(selected by 10 employers)

    100%0%
  • Working with small numbers of apprentices(selected by 31 employers)

    100%0%
  • Initial assessment of apprentices(selected by 7 employers)

    57%43%
  • Reporting on progress of apprentices(selected by 41 employers)

    22%78%
  • Adapting to my needs(selected by 9 employers)

    67%33%
  • Training facilities(selected by 5 employers)

    100%0%
Statement Percentage of employers that selected this as a "strength" Percentage of employers that selected this as "needs improvement" Total number of employers that selected this statement
Providing the right training at the right time 82% 18% 11
Communication with employers 50% 50% 52
Getting new apprentices started 76% 24% 21
Improving apprentice skills 100% 0% 10
Working with small numbers of apprentices 100% 0% 31
Initial assessment of apprentices 57% 43% 7
Reporting on progress of apprentices 22% 78% 41
Adapting to my needs 67% 33% 9
Training facilities 100% 0% 5

Apprentice reviews

We regularly ask apprentices to review providers they're training with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about how they found the training.

Good (20 reviews)

How apprentices found the training

We asked apprentices what was to a reasonable standard.

  • Percentage of apprentices who said this was to a reasonable standard
  • Percentage of apprentices who said this was not to a reasonable standard

Communication

  • Communicating clearly with you(selected by 20 apprentices)

    75%25%
  • Ensuring you understand the requirements of your end-point assessment(selected by 20 apprentices)

    80%20%

Organisation

  • Organising well-structured training(selected by 20 apprentices)

    80%20%
  • Providing accessible training resources(selected by 20 apprentices)

    80%20%
  • Balancing online learning with classroom-based training to suit your apprenticeship(selected by 20 apprentices)

    75%25%
  • Taking into account your previous learning(selected by 20 apprentices)

    80%20%
  • Giving you relevant training that helps you perform your job better(selected by 20 apprentices)

    80%20%
  • Providing Off The Job training that takes up at least 20% of your total apprenticeship time(selected by 20 apprentices)

    100%0%

Support

  • Helping you learn new skills and develop existing ones(selected by 20 apprentices)

    80%20%
  • Supporting you and your apprenticeship(selected by 20 apprentices)

    75%25%
  • Resolving any issues you have(selected by 20 apprentices)

    75%25%
  • Preparing you for success in your future career(selected by 20 apprentices)

    80%20%
Communication
Statement Percentage of apprentices who said this was to a reasonable standard Percentage of apprentices who said this was not to a reasonable standard
Communicating clearly with you 75% 25%
Ensuring you understand the requirements of your end-point assessment 80% 20%
Organisation
Statement Percentage of apprentices who said this was to a reasonable standard Percentage of apprentices who said this was not to a reasonable standard
Organising well-structured training 80% 20%
Providing accessible training resources 80% 20%
Balancing online learning with classroom-based training to suit your apprenticeship 75% 25%
Taking into account your previous learning 80% 20%
Giving you relevant training that helps you perform your job better 80% 20%
Providing Off The Job training that takes up at least 20% of your total apprenticeship time 100% 0%
Support
Statement Percentage of apprentices who said this was to a reasonable standard Percentage of apprentices who said this was not to a reasonable standard
Helping you learn new skills and develop existing ones 80% 20%
Supporting you and your apprenticeship 75% 25%
Resolving any issues you have 75% 25%
Preparing you for success in your future career 80% 20%

Contact this training provider

Registered address
Stella House, Goldcrest Way, Newcastle Upon Tyne, NE15 8NY
Telephone
01912754600

Training provider overview and courses delivered

View 4 courses delivered by this training provider

Health Education England North East is based in Newcastle upon Tyne, providing apprenticeships across the North of England.

We are an Ofsted Grade 2 (Good) provider, with over 10 years' experience of providing apprenticeships in Health and Social Care, Business Administration and Engineering and Manufacturing sectors.

Our apprenticeships are delivered by expert teams of trainers, assessors and sector specialists at NHS Foundation Trusts across the north of England.

For general information about this provider, such as the total participation and achievement rate for all courses they deliver, view our provider details page for HEALTH EDUCATION ENGLAND NORTH EAST .

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Shortlisted

HEALTH EDUCATION ENGLAND NORTH EAST is 1 of 101 training providers for Senior healthcare support worker (level 3).

View training providers for this course