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This provider offers these training options for this course in -1.
You can
remove or change your location
.
This may change what options are available.
If there are multiple training options, the apprentice may do a combination of these.
You'll need to contact the provider to confirm what training they offer.
Training option
Location
At apprentice's workplace
Training at the employer's location.
0.0 miles to apprentice's work location
Course achievements and participation
Achievements
41.4%
of apprentices (12 of 30) completed this course and passed their end-point assessment with this provider in academic year 2023 to 2024. 58.6% did not pass or left the course before taking the assessment.
60.5% national achievement rate
Participation
23
apprentices have completed this course and taken their end-point assessment with this provider since 2022
Course-level data collected by the Department for Education.
Training provider information
Employer and apprentice reviews for this training provider
Employers
No reviews
Not enough employers have reviewed this provider.
Apprentices
Good
average review from 208 apprentices when asked to rate this provider as 'Excellent', 'Good', 'Poor' or 'Very poor'.
Combined reviews for all courses delivered by this provider in the last full academic year (2023 to 2024).
Data collected by Department for Education.
These are the most recent reviews for this training provider. We update the main star rating on this page when we have reviews from a full academic year.
Employer reviews
We regularly ask employers to review providers they're working with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about areas of strength and improvement.
Good(5 reviews)
Areas of strength and improvement
Employers can select:
up to 3 things they think are strengths
up to 3 things they think need improvement
Percentage of employers that selected this as a strength
Percentage of employers that selected this as needs improvement
Providing the right training at the right time(selected by 3 employers)
100%0%
Communication with employers(selected by 5 employers)
80%20%
Getting new apprentices started(selected by 1 employer)
100%0%
Improving apprentice skills(selected by 3 employers)
100%0%
Initial assessment of apprentices(selected by 1 employer)
0%100%
Reporting on progress of apprentices(selected by 2 employers)
100%0%
Adapting to my needs(selected by 2 employers)
0%100%
Training facilities(selected by 1 employer)
0%100%
Statement
Percentage of employers that selected this as a "strength"
Percentage of employers that selected this as "needs improvement"
Total number of employers that selected this statement
Providing the right training at the right time
100%
0%
3
Communication with employers
80%
20%
5
Getting new apprentices started
100%
0%
1
Improving apprentice skills
100%
0%
3
Initial assessment of apprentices
0%
100%
1
Reporting on progress of apprentices
100%
0%
2
Adapting to my needs
0%
100%
2
Training facilities
0%
100%
1
Apprentice reviews
We regularly ask apprentices to review providers they're training with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about how they found the training.
Good(124 reviews)
How apprentices found the training
We asked apprentices what was to a reasonable standard.
Percentage of apprentices that agreed with this statement
Percentage of apprentices that disagreed with this statement
Communication
Communicating clearly with you(selected by 124 apprentices)
82%18%
Ensuring you understand the requirements of your end-point assessment(selected by 124 apprentices)
81%19%
Percentage of apprentices that agreed with this statement
Percentage of apprentices that disagreed with this statement
Organisation
Organising well-structured training(selected by 124 apprentices)
81%19%
Providing accessible training resources(selected by 124 apprentices)
88%12%
Balancing online learning with classroom-based training to suit your apprenticeship(selected by 124 apprentices)
75%25%
Taking into account your previous learning(selected by 124 apprentices)
81%19%
Giving you relevant training that helps you perform your job better(selected by 124 apprentices)
83%17%
Providing Off The Job training that takes up at least 20% of your total apprenticeship time(selected by 124 apprentices)
81%19%
Percentage of apprentices that agreed with this statement
Percentage of apprentices that disagreed with this statement
Support
Helping you learn new skills and develop existing ones(selected by 124 apprentices)
86%14%
Supporting you and your apprenticeship(selected by 124 apprentices)
84%16%
Resolving any issues you have(selected by 124 apprentices)
83%17%
Preparing you for success in your future career(selected by 124 apprentices)
82%18%
Communication
Statement
Percentage of apprentices that agreed with this statement
Percentage of apprentices that disagreed with this statement
Communicating clearly with you
82%
18%
Ensuring you understand the requirements of your end-point assessment
81%
19%
Organisation
Statement
Percentage of apprentices that agreed with this statement
Percentage of apprentices that disagreed with this statement
Organising well-structured training
81%
19%
Providing accessible training resources
88%
12%
Balancing online learning with classroom-based training to suit your apprenticeship
75%
25%
Taking into account your previous learning
81%
19%
Giving you relevant training that helps you perform your job better
83%
17%
Providing Off The Job training that takes up at least 20% of your total apprenticeship time
81%
19%
Support
Statement
Percentage of apprentices that agreed with this statement
Percentage of apprentices that disagreed with this statement
Helping you learn new skills and develop existing ones
86%
14%
Supporting you and your apprenticeship
84%
16%
Resolving any issues you have
83%
17%
Preparing you for success in your future career
82%
18%
1 August 2023 to 31 July 2024
These reviews are for all courses delivered by this provider in the last full academic year.
Employer reviews
We regularly ask employers to review providers they're working with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about areas of strength and improvement.
No results. Not enough employers gave feedback about this training provider.
Apprentice reviews
We regularly ask apprentices to review providers they're training with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about how they found the training.
Good(208 reviews)
How apprentices found the training
We asked apprentices what was to a reasonable standard.
Percentage of apprentices that agreed with this statement
Percentage of apprentices that disagreed with this statement
Communication
Communicating clearly with you(selected by 208 apprentices)
76%24%
Ensuring you understand the requirements of your end-point assessment(selected by 208 apprentices)
79%21%
Percentage of apprentices that agreed with this statement
Percentage of apprentices that disagreed with this statement
Organisation
Organising well-structured training(selected by 208 apprentices)
77%23%
Providing accessible training resources(selected by 208 apprentices)
82%18%
Balancing online learning with classroom-based training to suit your apprenticeship(selected by 208 apprentices)
70%30%
Taking into account your previous learning(selected by 208 apprentices)
81%19%
Giving you relevant training that helps you perform your job better(selected by 208 apprentices)
83%17%
Providing Off The Job training that takes up at least 20% of your total apprenticeship time(selected by 208 apprentices)
75%25%
Percentage of apprentices that agreed with this statement
Percentage of apprentices that disagreed with this statement
Support
Helping you learn new skills and develop existing ones(selected by 208 apprentices)
82%18%
Supporting you and your apprenticeship(selected by 208 apprentices)
75%25%
Resolving any issues you have(selected by 208 apprentices)
78%22%
Preparing you for success in your future career(selected by 208 apprentices)
81%19%
Communication
Statement
Percentage of apprentices that agreed with this statement
Percentage of apprentices that disagreed with this statement
Communicating clearly with you
76%
24%
Ensuring you understand the requirements of your end-point assessment
79%
21%
Organisation
Statement
Percentage of apprentices that agreed with this statement
Percentage of apprentices that disagreed with this statement
Organising well-structured training
77%
23%
Providing accessible training resources
82%
18%
Balancing online learning with classroom-based training to suit your apprenticeship
70%
30%
Taking into account your previous learning
81%
19%
Giving you relevant training that helps you perform your job better
83%
17%
Providing Off The Job training that takes up at least 20% of your total apprenticeship time
75%
25%
Support
Statement
Percentage of apprentices that agreed with this statement
Percentage of apprentices that disagreed with this statement
Helping you learn new skills and develop existing ones
82%
18%
Supporting you and your apprenticeship
75%
25%
Resolving any issues you have
78%
22%
Preparing you for success in your future career
81%
19%
1 August 2022 to 31 July 2023
These reviews are for all courses delivered by this provider.
Employer reviews
We regularly ask employers to review providers they're working with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about areas of strength and improvement.
Good(94 reviews)
Areas of strength and improvement
Employers can select:
up to 3 things they think are strengths
up to 3 things they think need improvement
Percentage of employers that selected this as a strength
Percentage of employers that selected this as needs improvement
Providing the right training at the right time(selected by 46 employers)
76%24%
Communication with employers(selected by 69 employers)
74%26%
Getting new apprentices started(selected by 51 employers)
90%10%
Improving apprentice skills(selected by 20 employers)
90%10%
Working with small numbers of apprentices(selected by 15 employers)
80%20%
Initial assessment of apprentices(selected by 26 employers)
50%50%
Reporting on progress of apprentices(selected by 49 employers)
61%39%
Adapting to my needs(selected by 16 employers)
38%62%
Training facilities(selected by 11 employers)
27%73%
Statement
Percentage of employers that selected this as a "strength"
Percentage of employers that selected this as "needs improvement"
Total number of employers that selected this statement
Providing the right training at the right time
76%
24%
46
Communication with employers
74%
26%
69
Getting new apprentices started
90%
10%
51
Improving apprentice skills
90%
10%
20
Working with small numbers of apprentices
80%
20%
15
Initial assessment of apprentices
50%
50%
26
Reporting on progress of apprentices
61%
39%
49
Adapting to my needs
38%
62%
16
Training facilities
27%
73%
11
Apprentice reviews
We regularly ask apprentices to review providers they're training with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about how they found the training.
Good(169 reviews)
How apprentices found the training
We asked apprentices what was to a reasonable standard.
Percentage of apprentices that agreed with this statement
Percentage of apprentices that disagreed with this statement
Communication
Communicating clearly with you(selected by 169 apprentices)
79%21%
Ensuring you understand the requirements of your end-point assessment(selected by 169 apprentices)
82%18%
Percentage of apprentices that agreed with this statement
Percentage of apprentices that disagreed with this statement
Organisation
Organising well-structured training(selected by 169 apprentices)
79%21%
Providing accessible training resources(selected by 169 apprentices)
85%15%
Balancing online learning with classroom-based training to suit your apprenticeship(selected by 169 apprentices)
72%28%
Taking into account your previous learning(selected by 169 apprentices)
82%18%
Giving you relevant training that helps you perform your job better(selected by 169 apprentices)
80%20%
Providing Off The Job training that takes up at least 20% of your total apprenticeship time(selected by 169 apprentices)
78%22%
Percentage of apprentices that agreed with this statement
Percentage of apprentices that disagreed with this statement
Support
Helping you learn new skills and develop existing ones(selected by 169 apprentices)
83%17%
Supporting you and your apprenticeship(selected by 169 apprentices)
80%20%
Resolving any issues you have(selected by 169 apprentices)
78%22%
Preparing you for success in your future career(selected by 169 apprentices)
79%21%
Communication
Statement
Percentage of apprentices that agreed with this statement
Percentage of apprentices that disagreed with this statement
Communicating clearly with you
79%
21%
Ensuring you understand the requirements of your end-point assessment
82%
18%
Organisation
Statement
Percentage of apprentices that agreed with this statement
Percentage of apprentices that disagreed with this statement
Organising well-structured training
79%
21%
Providing accessible training resources
85%
15%
Balancing online learning with classroom-based training to suit your apprenticeship
72%
28%
Taking into account your previous learning
82%
18%
Giving you relevant training that helps you perform your job better
80%
20%
Providing Off The Job training that takes up at least 20% of your total apprenticeship time
78%
22%
Support
Statement
Percentage of apprentices that agreed with this statement
Percentage of apprentices that disagreed with this statement
Helping you learn new skills and develop existing ones
83%
17%
Supporting you and your apprenticeship
80%
20%
Resolving any issues you have
78%
22%
Preparing you for success in your future career
79%
21%
1 August 2021 to 31 July 2022
These reviews are for all courses delivered by this provider.
Employer reviews
We regularly ask employers to review providers they're working with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about areas of strength and improvement.
Good(61 reviews)
Areas of strength and improvement
Employers can select:
up to 3 things they think are strengths
up to 3 things they think need improvement
Percentage of employers that selected this as a strength
Percentage of employers that selected this as needs improvement
Providing the right training at the right time(selected by 16 employers)
44%56%
Communication with employers(selected by 46 employers)
65%35%
Getting new apprentices started(selected by 21 employers)
100%0%
Improving apprentice skills(selected by 15 employers)
53%47%
Working with small numbers of apprentices(selected by 20 employers)
95%5%
Initial assessment of apprentices(selected by 15 employers)
80%20%
Reporting on progress of apprentices(selected by 38 employers)
42%58%
Adapting to my needs(selected by 14 employers)
29%71%
Training facilities(selected by 3 employers)
33%67%
Statement
Percentage of employers that selected this as a "strength"
Percentage of employers that selected this as "needs improvement"
Total number of employers that selected this statement
Providing the right training at the right time
44%
56%
16
Communication with employers
65%
35%
46
Getting new apprentices started
100%
0%
21
Improving apprentice skills
53%
47%
15
Working with small numbers of apprentices
95%
5%
20
Initial assessment of apprentices
80%
20%
15
Reporting on progress of apprentices
42%
58%
38
Adapting to my needs
29%
71%
14
Training facilities
33%
67%
3
Apprentice reviews
We regularly ask apprentices to review providers they're training with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about how they found the training.
Excellent(20 reviews)
How apprentices found the training
We asked apprentices what was to a reasonable standard.
Percentage of apprentices that agreed with this statement
Percentage of apprentices that disagreed with this statement
Communication
Communicating clearly with you(selected by 20 apprentices)
85%15%
Ensuring you understand the requirements of your end-point assessment(selected by 20 apprentices)
85%15%
Percentage of apprentices that agreed with this statement
Percentage of apprentices that disagreed with this statement
Organisation
Organising well-structured training(selected by 20 apprentices)
90%10%
Providing accessible training resources(selected by 20 apprentices)
95%5%
Balancing online learning with classroom-based training to suit your apprenticeship(selected by 20 apprentices)
85%15%
Taking into account your previous learning(selected by 20 apprentices)
90%10%
Giving you relevant training that helps you perform your job better(selected by 20 apprentices)
95%5%
Providing Off The Job training that takes up at least 20% of your total apprenticeship time(selected by 20 apprentices)
95%5%
Percentage of apprentices that agreed with this statement
Percentage of apprentices that disagreed with this statement
Support
Helping you learn new skills and develop existing ones(selected by 20 apprentices)
90%10%
Supporting you and your apprenticeship(selected by 20 apprentices)
90%10%
Resolving any issues you have(selected by 20 apprentices)
100%0%
Preparing you for success in your future career(selected by 20 apprentices)
90%10%
Communication
Statement
Percentage of apprentices that agreed with this statement
Percentage of apprentices that disagreed with this statement
Communicating clearly with you
85%
15%
Ensuring you understand the requirements of your end-point assessment
85%
15%
Organisation
Statement
Percentage of apprentices that agreed with this statement
Percentage of apprentices that disagreed with this statement
Organising well-structured training
90%
10%
Providing accessible training resources
95%
5%
Balancing online learning with classroom-based training to suit your apprenticeship
85%
15%
Taking into account your previous learning
90%
10%
Giving you relevant training that helps you perform your job better
95%
5%
Providing Off The Job training that takes up at least 20% of your total apprenticeship time
95%
5%
Support
Statement
Percentage of apprentices that agreed with this statement
Percentage of apprentices that disagreed with this statement
Helping you learn new skills and develop existing ones
90%
10%
Supporting you and your apprenticeship
90%
10%
Resolving any issues you have
100%
0%
Preparing you for success in your future career
90%
10%
1 August 2020 to 31 July 2021
These reviews are for all courses delivered by this provider.
Employer reviews
We regularly ask employers to review providers they're working with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about areas of strength and improvement.
Good(61 reviews)
Areas of strength and improvement
Employers can select:
up to 3 things they think are strengths
up to 3 things they think need improvement
Percentage of employers that selected this as a strength
Percentage of employers that selected this as needs improvement
Providing the right training at the right time(selected by 14 employers)
57%43%
Communication with employers(selected by 48 employers)
60%40%
Getting new apprentices started(selected by 25 employers)
68%32%
Improving apprentice skills(selected by 12 employers)
83%17%
Working with small numbers of apprentices(selected by 12 employers)
92%8%
Initial assessment of apprentices(selected by 15 employers)
47%53%
Reporting on progress of apprentices(selected by 38 employers)
45%55%
Adapting to my needs(selected by 13 employers)
54%46%
Training facilities(selected by 4 employers)
25%75%
Statement
Percentage of employers that selected this as a "strength"
Percentage of employers that selected this as "needs improvement"
Total number of employers that selected this statement
Providing the right training at the right time
57%
43%
14
Communication with employers
60%
40%
48
Getting new apprentices started
68%
32%
25
Improving apprentice skills
83%
17%
12
Working with small numbers of apprentices
92%
8%
12
Initial assessment of apprentices
47%
53%
15
Reporting on progress of apprentices
45%
55%
38
Adapting to my needs
54%
46%
13
Training facilities
25%
75%
4
Apprentice reviews
We regularly ask apprentices to review providers they're training with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about how they found the training.
No results. Not enough apprentices gave feedback about this training provider.
1 August 2020 to today
These reviews are for all courses delivered by this provider in the last 5 academic years.
Employer reviews
We regularly ask employers to review providers they're working with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about areas of strength and improvement.
Good(221 reviews)
Areas of strength and improvement
Employers can select:
up to 3 things they think are strengths
up to 3 things they think need improvement
Percentage of employers that selected this as a strength
Percentage of employers that selected this as needs improvement
Providing the right training at the right time(selected by 79 employers)
67%33%
Communication with employers(selected by 168 employers)
68%32%
Getting new apprentices started(selected by 98 employers)
87%13%
Improving apprentice skills(selected by 50 employers)
78%22%
Working with small numbers of apprentices(selected by 47 employers)
89%11%
Initial assessment of apprentices(selected by 57 employers)
56%44%
Reporting on progress of apprentices(selected by 127 employers)
51%49%
Adapting to my needs(selected by 45 employers)
38%62%
Training facilities(selected by 19 employers)
26%74%
Statement
Percentage of employers that selected this as a "strength"
Percentage of employers that selected this as "needs improvement"
Total number of employers that selected this statement
Providing the right training at the right time
67%
33%
79
Communication with employers
68%
32%
168
Getting new apprentices started
87%
13%
98
Improving apprentice skills
78%
22%
50
Working with small numbers of apprentices
89%
11%
47
Initial assessment of apprentices
56%
44%
57
Reporting on progress of apprentices
51%
49%
127
Adapting to my needs
38%
62%
45
Training facilities
26%
74%
19
Apprentice reviews
We regularly ask apprentices to review providers they're training with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about how they found the training.
Good(521 reviews)
How apprentices found the training
We asked apprentices what was to a reasonable standard.
Percentage of apprentices that agreed with this statement
Percentage of apprentices that disagreed with this statement
Communication
Communicating clearly with you(selected by 521 apprentices)
79%21%
Ensuring you understand the requirements of your end-point assessment(selected by 521 apprentices)
81%19%
Percentage of apprentices that agreed with this statement
Percentage of apprentices that disagreed with this statement
Organisation
Organising well-structured training(selected by 521 apprentices)
79%21%
Providing accessible training resources(selected by 521 apprentices)
85%15%
Balancing online learning with classroom-based training to suit your apprenticeship(selected by 521 apprentices)
73%27%
Taking into account your previous learning(selected by 521 apprentices)
82%18%
Giving you relevant training that helps you perform your job better(selected by 521 apprentices)
83%17%
Providing Off The Job training that takes up at least 20% of your total apprenticeship time(selected by 521 apprentices)
78%22%
Percentage of apprentices that agreed with this statement
Percentage of apprentices that disagreed with this statement
Support
Helping you learn new skills and develop existing ones(selected by 521 apprentices)
84%16%
Supporting you and your apprenticeship(selected by 521 apprentices)
79%21%
Resolving any issues you have(selected by 521 apprentices)
80%20%
Preparing you for success in your future career(selected by 521 apprentices)
81%19%
Communication
Statement
Percentage of apprentices that agreed with this statement
Percentage of apprentices that disagreed with this statement
Communicating clearly with you
79%
21%
Ensuring you understand the requirements of your end-point assessment
81%
19%
Organisation
Statement
Percentage of apprentices that agreed with this statement
Percentage of apprentices that disagreed with this statement
Organising well-structured training
79%
21%
Providing accessible training resources
85%
15%
Balancing online learning with classroom-based training to suit your apprenticeship
73%
27%
Taking into account your previous learning
82%
18%
Giving you relevant training that helps you perform your job better
83%
17%
Providing Off The Job training that takes up at least 20% of your total apprenticeship time
78%
22%
Support
Statement
Percentage of apprentices that agreed with this statement
Percentage of apprentices that disagreed with this statement
Helping you learn new skills and develop existing ones
84%
16%
Supporting you and your apprenticeship
79%
21%
Resolving any issues you have
80%
20%
Preparing you for success in your future career
81%
19%
Contact this training provider
Registered address
Fern House, Unit 1 Links Court, Fortran Road, St Mellons, Cardiff, CF3 0LT
Formed in 1996, t2 group has been delivering apprenticeships in Management, Health and Social Care, Business Administration and Customer Service for over 20 years.
We work with hundreds of clients across the UK from large multi-national companies to small growing businesses. We also have significant experience of working within the NHS and a wide range of public sector organisations.
Our assessors and trainers are all fully employed and have been carefully chosen for their strong industry experience and occupational competence. This means we can offer role-specific training from industry professionals who really understand the challenges of the clients they work with.
All of our training can be tailored to meet your exact business needs.