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UNIVERSITY HOSPITALS OF LEICESTER NATIONAL HEALTH SERVICE TRUST
UKPRN 10022721
Senior healthcare support worker (level 3)
Training options for this course
This provider offers these training options for this course in -1.
You can
remove or change your location
.
This may change what options are available.
If there are multiple training options, the apprentice may do a combination of these.
You'll need to contact the provider to confirm what training they offer.
Training option
Location
Day release
One day a week at the provider's location.
0.0 miles to closest location: LEICESTER ROYAL INFIRMARY, INFIRMARY SQUARE, LEICESTER, LE1 5WW
Course achievements and participation
Achievements
No data
There is not enough data to show the achievement rate for this course.
This may be because a small number of apprentices completed this course,
or this is a new course for this provider.
Participation
15
apprentices have completed this course and taken their end-point assessment with this provider since 2019
Course-level data collected by the Department for Education.
Training provider information
Employer and apprentice reviews for this training provider
Employers
No reviews
Not enough employers have reviewed this provider.
Apprentices
No reviews
Not enough apprentices have reviewed this provider.
Combined reviews for all courses delivered by this provider in the last full academic year (2023 to 2024).
Data collected by Department for Education.
These are the most recent reviews for this training provider. We update the main star rating on this page when we have reviews from a full academic year.
Employer reviews
We regularly ask employers to review providers they're working with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about areas of strength and improvement.
No results. Not enough employers have given feedback about this training provider.
Apprentice reviews
We regularly ask apprentices to review providers they're training with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about how they found the training.
Good(5 reviews)
How apprentices found the training
We asked apprentices what was to a reasonable standard.
Percentage of apprentices that agreed with this statement
Percentage of apprentices that disagreed with this statement
Communication
Communicating clearly with you(selected by 5 apprentices)
80%20%
Ensuring you understand the requirements of your end-point assessment(selected by 5 apprentices)
80%20%
Percentage of apprentices that agreed with this statement
Percentage of apprentices that disagreed with this statement
Organisation
Organising well-structured training(selected by 5 apprentices)
100%0%
Providing accessible training resources(selected by 5 apprentices)
100%0%
Balancing online learning with classroom-based training to suit your apprenticeship(selected by 5 apprentices)
100%0%
Taking into account your previous learning(selected by 5 apprentices)
80%20%
Giving you relevant training that helps you perform your job better(selected by 5 apprentices)
80%20%
Providing Off The Job training that takes up at least 20% of your total apprenticeship time(selected by 5 apprentices)
100%0%
Percentage of apprentices that agreed with this statement
Percentage of apprentices that disagreed with this statement
Support
Helping you learn new skills and develop existing ones(selected by 5 apprentices)
100%0%
Supporting you and your apprenticeship(selected by 5 apprentices)
80%20%
Resolving any issues you have(selected by 5 apprentices)
100%0%
Preparing you for success in your future career(selected by 5 apprentices)
80%20%
Communication
Statement
Percentage of apprentices that agreed with this statement
Percentage of apprentices that disagreed with this statement
Communicating clearly with you
80%
20%
Ensuring you understand the requirements of your end-point assessment
80%
20%
Organisation
Statement
Percentage of apprentices that agreed with this statement
Percentage of apprentices that disagreed with this statement
Organising well-structured training
100%
0%
Providing accessible training resources
100%
0%
Balancing online learning with classroom-based training to suit your apprenticeship
100%
0%
Taking into account your previous learning
80%
20%
Giving you relevant training that helps you perform your job better
80%
20%
Providing Off The Job training that takes up at least 20% of your total apprenticeship time
100%
0%
Support
Statement
Percentage of apprentices that agreed with this statement
Percentage of apprentices that disagreed with this statement
Helping you learn new skills and develop existing ones
100%
0%
Supporting you and your apprenticeship
80%
20%
Resolving any issues you have
100%
0%
Preparing you for success in your future career
80%
20%
1 August 2023 to 31 July 2024
These reviews are for all courses delivered by this provider in the last full academic year.
Employer reviews
We regularly ask employers to review providers they're working with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about areas of strength and improvement.
No results. Not enough employers gave feedback about this training provider.
Apprentice reviews
We regularly ask apprentices to review providers they're training with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about how they found the training.
Good(8 reviews)
How apprentices found the training
We asked apprentices what was to a reasonable standard.
Percentage of apprentices that agreed with this statement
Percentage of apprentices that disagreed with this statement
Communication
Communicating clearly with you(selected by 8 apprentices)
88%12%
Ensuring you understand the requirements of your end-point assessment(selected by 8 apprentices)
88%12%
Percentage of apprentices that agreed with this statement
Percentage of apprentices that disagreed with this statement
Organisation
Organising well-structured training(selected by 8 apprentices)
88%12%
Providing accessible training resources(selected by 8 apprentices)
100%0%
Balancing online learning with classroom-based training to suit your apprenticeship(selected by 8 apprentices)
75%25%
Taking into account your previous learning(selected by 8 apprentices)
88%12%
Giving you relevant training that helps you perform your job better(selected by 8 apprentices)
88%12%
Providing Off The Job training that takes up at least 20% of your total apprenticeship time(selected by 8 apprentices)
88%12%
Percentage of apprentices that agreed with this statement
Percentage of apprentices that disagreed with this statement
Support
Helping you learn new skills and develop existing ones(selected by 8 apprentices)
100%0%
Supporting you and your apprenticeship(selected by 8 apprentices)
75%25%
Resolving any issues you have(selected by 8 apprentices)
88%12%
Preparing you for success in your future career(selected by 8 apprentices)
88%12%
Communication
Statement
Percentage of apprentices that agreed with this statement
Percentage of apprentices that disagreed with this statement
Communicating clearly with you
88%
12%
Ensuring you understand the requirements of your end-point assessment
88%
12%
Organisation
Statement
Percentage of apprentices that agreed with this statement
Percentage of apprentices that disagreed with this statement
Organising well-structured training
88%
12%
Providing accessible training resources
100%
0%
Balancing online learning with classroom-based training to suit your apprenticeship
75%
25%
Taking into account your previous learning
88%
12%
Giving you relevant training that helps you perform your job better
88%
12%
Providing Off The Job training that takes up at least 20% of your total apprenticeship time
88%
12%
Support
Statement
Percentage of apprentices that agreed with this statement
Percentage of apprentices that disagreed with this statement
Helping you learn new skills and develop existing ones
100%
0%
Supporting you and your apprenticeship
75%
25%
Resolving any issues you have
88%
12%
Preparing you for success in your future career
88%
12%
1 August 2022 to 31 July 2023
These reviews are for all courses delivered by this provider.
Employer reviews
We regularly ask employers to review providers they're working with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about areas of strength and improvement.
Excellent(1 review)
Areas of strength and improvement
Employers can select:
up to 3 things they think are strengths
up to 3 things they think need improvement
Percentage of employers that selected this as a strength
Percentage of employers that selected this as needs improvement
Providing the right training at the right time(selected by 1 employer)
100%0%
Getting new apprentices started(selected by 1 employer)
100%0%
Training facilities(selected by 1 employer)
100%0%
Statement
Percentage of employers that selected this as a "strength"
Percentage of employers that selected this as "needs improvement"
Total number of employers that selected this statement
Providing the right training at the right time
100%
0%
1
Getting new apprentices started
100%
0%
1
Training facilities
100%
0%
1
Apprentice reviews
We regularly ask apprentices to review providers they're training with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about how they found the training.
Good(9 reviews)
How apprentices found the training
We asked apprentices what was to a reasonable standard.
Percentage of apprentices that agreed with this statement
Percentage of apprentices that disagreed with this statement
Communication
Communicating clearly with you(selected by 9 apprentices)
78%22%
Ensuring you understand the requirements of your end-point assessment(selected by 9 apprentices)
89%11%
Percentage of apprentices that agreed with this statement
Percentage of apprentices that disagreed with this statement
Organisation
Organising well-structured training(selected by 9 apprentices)
100%0%
Providing accessible training resources(selected by 9 apprentices)
100%0%
Balancing online learning with classroom-based training to suit your apprenticeship(selected by 9 apprentices)
89%11%
Taking into account your previous learning(selected by 9 apprentices)
67%33%
Giving you relevant training that helps you perform your job better(selected by 9 apprentices)
78%22%
Providing Off The Job training that takes up at least 20% of your total apprenticeship time(selected by 9 apprentices)
89%11%
Percentage of apprentices that agreed with this statement
Percentage of apprentices that disagreed with this statement
Support
Helping you learn new skills and develop existing ones(selected by 9 apprentices)
100%0%
Supporting you and your apprenticeship(selected by 9 apprentices)
89%11%
Resolving any issues you have(selected by 9 apprentices)
78%22%
Preparing you for success in your future career(selected by 9 apprentices)
100%0%
Communication
Statement
Percentage of apprentices that agreed with this statement
Percentage of apprentices that disagreed with this statement
Communicating clearly with you
78%
22%
Ensuring you understand the requirements of your end-point assessment
89%
11%
Organisation
Statement
Percentage of apprentices that agreed with this statement
Percentage of apprentices that disagreed with this statement
Organising well-structured training
100%
0%
Providing accessible training resources
100%
0%
Balancing online learning with classroom-based training to suit your apprenticeship
89%
11%
Taking into account your previous learning
67%
33%
Giving you relevant training that helps you perform your job better
78%
22%
Providing Off The Job training that takes up at least 20% of your total apprenticeship time
89%
11%
Support
Statement
Percentage of apprentices that agreed with this statement
Percentage of apprentices that disagreed with this statement
Helping you learn new skills and develop existing ones
100%
0%
Supporting you and your apprenticeship
89%
11%
Resolving any issues you have
78%
22%
Preparing you for success in your future career
100%
0%
1 August 2021 to 31 July 2022
These reviews are for all courses delivered by this provider.
Employer reviews
We regularly ask employers to review providers they're working with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about areas of strength and improvement.
Excellent(7 reviews)
Areas of strength and improvement
Employers can select:
up to 3 things they think are strengths
up to 3 things they think need improvement
Percentage of employers that selected this as a strength
Percentage of employers that selected this as needs improvement
Providing the right training at the right time(selected by 2 employers)
100%0%
Communication with employers(selected by 3 employers)
100%0%
Getting new apprentices started(selected by 6 employers)
100%0%
Improving apprentice skills(selected by 4 employers)
100%0%
Initial assessment of apprentices(selected by 4 employers)
100%0%
Adapting to my needs(selected by 1 employer)
100%0%
Training facilities(selected by 1 employer)
0%100%
Statement
Percentage of employers that selected this as a "strength"
Percentage of employers that selected this as "needs improvement"
Total number of employers that selected this statement
Providing the right training at the right time
100%
0%
2
Communication with employers
100%
0%
3
Getting new apprentices started
100%
0%
6
Improving apprentice skills
100%
0%
4
Initial assessment of apprentices
100%
0%
4
Adapting to my needs
100%
0%
1
Training facilities
0%
100%
1
Apprentice reviews
We regularly ask apprentices to review providers they're training with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about how they found the training.
No results. Not enough apprentices gave feedback about this training provider.
1 August 2020 to 31 July 2021
These reviews are for all courses delivered by this provider.
Employer reviews
We regularly ask employers to review providers they're working with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about areas of strength and improvement.
Excellent(4 reviews)
Areas of strength and improvement
Employers can select:
up to 3 things they think are strengths
up to 3 things they think need improvement
Percentage of employers that selected this as a strength
Percentage of employers that selected this as needs improvement
Communication with employers(selected by 3 employers)
100%0%
Getting new apprentices started(selected by 2 employers)
100%0%
Improving apprentice skills(selected by 1 employer)
100%0%
Working with small numbers of apprentices(selected by 1 employer)
100%0%
Initial assessment of apprentices(selected by 1 employer)
100%0%
Reporting on progress of apprentices(selected by 2 employers)
100%0%
Adapting to my needs(selected by 1 employer)
100%0%
Training facilities(selected by 2 employers)
50%50%
Statement
Percentage of employers that selected this as a "strength"
Percentage of employers that selected this as "needs improvement"
Total number of employers that selected this statement
Communication with employers
100%
0%
3
Getting new apprentices started
100%
0%
2
Improving apprentice skills
100%
0%
1
Working with small numbers of apprentices
100%
0%
1
Initial assessment of apprentices
100%
0%
1
Reporting on progress of apprentices
100%
0%
2
Adapting to my needs
100%
0%
1
Training facilities
50%
50%
2
Apprentice reviews
We regularly ask apprentices to review providers they're training with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about how they found the training.
No results. Not enough apprentices gave feedback about this training provider.
1 August 2020 to today
These reviews are for all courses delivered by this provider in the last 5 academic years.
Employer reviews
We regularly ask employers to review providers they're working with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about areas of strength and improvement.
Excellent(12 reviews)
Areas of strength and improvement
Employers can select:
up to 3 things they think are strengths
up to 3 things they think need improvement
Percentage of employers that selected this as a strength
Percentage of employers that selected this as needs improvement
Providing the right training at the right time(selected by 3 employers)
100%0%
Communication with employers(selected by 6 employers)
100%0%
Getting new apprentices started(selected by 9 employers)
100%0%
Improving apprentice skills(selected by 5 employers)
100%0%
Working with small numbers of apprentices(selected by 1 employer)
100%0%
Initial assessment of apprentices(selected by 5 employers)
100%0%
Reporting on progress of apprentices(selected by 2 employers)
100%0%
Adapting to my needs(selected by 2 employers)
100%0%
Training facilities(selected by 4 employers)
50%50%
Statement
Percentage of employers that selected this as a "strength"
Percentage of employers that selected this as "needs improvement"
Total number of employers that selected this statement
Providing the right training at the right time
100%
0%
3
Communication with employers
100%
0%
6
Getting new apprentices started
100%
0%
9
Improving apprentice skills
100%
0%
5
Working with small numbers of apprentices
100%
0%
1
Initial assessment of apprentices
100%
0%
5
Reporting on progress of apprentices
100%
0%
2
Adapting to my needs
100%
0%
2
Training facilities
50%
50%
4
Apprentice reviews
We regularly ask apprentices to review providers they're training with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about how they found the training.
Good(22 reviews)
How apprentices found the training
We asked apprentices what was to a reasonable standard.
Percentage of apprentices that agreed with this statement
Percentage of apprentices that disagreed with this statement
Communication
Communicating clearly with you(selected by 22 apprentices)
82%18%
Ensuring you understand the requirements of your end-point assessment(selected by 22 apprentices)
86%14%
Percentage of apprentices that agreed with this statement
Percentage of apprentices that disagreed with this statement
Organisation
Organising well-structured training(selected by 22 apprentices)
95%5%
Providing accessible training resources(selected by 22 apprentices)
100%0%
Balancing online learning with classroom-based training to suit your apprenticeship(selected by 22 apprentices)
86%14%
Taking into account your previous learning(selected by 22 apprentices)
77%23%
Giving you relevant training that helps you perform your job better(selected by 22 apprentices)
82%18%
Providing Off The Job training that takes up at least 20% of your total apprenticeship time(selected by 22 apprentices)
91%9%
Percentage of apprentices that agreed with this statement
Percentage of apprentices that disagreed with this statement
Support
Helping you learn new skills and develop existing ones(selected by 22 apprentices)
100%0%
Supporting you and your apprenticeship(selected by 22 apprentices)
82%18%
Resolving any issues you have(selected by 22 apprentices)
86%14%
Preparing you for success in your future career(selected by 22 apprentices)
91%9%
Communication
Statement
Percentage of apprentices that agreed with this statement
Percentage of apprentices that disagreed with this statement
Communicating clearly with you
82%
18%
Ensuring you understand the requirements of your end-point assessment
86%
14%
Organisation
Statement
Percentage of apprentices that agreed with this statement
Percentage of apprentices that disagreed with this statement
Organising well-structured training
95%
5%
Providing accessible training resources
100%
0%
Balancing online learning with classroom-based training to suit your apprenticeship
86%
14%
Taking into account your previous learning
77%
23%
Giving you relevant training that helps you perform your job better
82%
18%
Providing Off The Job training that takes up at least 20% of your total apprenticeship time
91%
9%
Support
Statement
Percentage of apprentices that agreed with this statement
Percentage of apprentices that disagreed with this statement
Helping you learn new skills and develop existing ones
100%
0%
Supporting you and your apprenticeship
82%
18%
Resolving any issues you have
86%
14%
Preparing you for success in your future career
91%
9%
Contact this training provider
Registered address
Leicester Royal Infirmary, Infirmary Square, Leicester, LE1 5WW
University Hospitals of Leicester offers tailored, excellent training for NHS, health and social care organisations. Our highly qualified team specialises in delivering National Screening and apprenticeship programmes to develop professional skills, knowledge and behaviours in Health Care, Customer Service, Business Administration or Leadership for new to organisation apprentices or existing staff that are developing within their role or career. Expertise is held in developing apprentices in roles such as Health Care and Maternity Support Worker, Assistant Practitioners and Nursing Associates. The team have high expectations for apprentices working closely with them to support and develop their individual needs which enable them to prosper.