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Training provider

UNIVERSITY HOSPITALS OF LEICESTER NATIONAL HEALTH SERVICE TRUST

UKPRN 10022721

Senior healthcare support worker (level 3)

Training options for this course

This provider offers these training options for this course in -1. You can remove or change your location . This may change what options are available.

If there are multiple training options, the apprentice may do a combination of these. You'll need to contact the provider to confirm what training they offer.

Training option Location

Day release

One day a week at the provider's location.

0.0 miles to closest location: LEICESTER ROYAL INFIRMARY, INFIRMARY SQUARE, LEICESTER, LE1 5WW

Course achievements and participation

Achievements

No data

There is not enough data to show the achievement rate for this course. This may be because a small number of apprentices completed this course, or this is a new course for this provider.

Participation

15

apprentices have completed this course and taken their end-point assessment with this provider since 2019

Course-level data collected by the Department for Education.

Training provider information

Employer and apprentice reviews for this training provider

Employers

No reviews

Not enough employers have reviewed this provider.

Apprentices

No reviews

Not enough apprentices have reviewed this provider.

Combined reviews for all courses delivered by this provider in the last full academic year (2023 to 2024). Data collected by Department for Education.
View reviews with feedback from the last 5 years

1 August 2024 to today

These are the most recent reviews for this training provider. We update the main star rating on this page when we have reviews from a full academic year.

Employer reviews

We regularly ask employers to review providers they're working with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about areas of strength and improvement.

No results. Not enough employers have given feedback about this training provider.

Apprentice reviews

We regularly ask apprentices to review providers they're training with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about how they found the training.

Good (5 reviews)

How apprentices found the training

We asked apprentices what was to a reasonable standard.

  • Percentage of apprentices that agreed with this statement
  • Percentage of apprentices that disagreed with this statement

Communication

  • Communicating clearly with you(selected by 5 apprentices)

    80%20%
  • Ensuring you understand the requirements of your end-point assessment(selected by 5 apprentices)

    80%20%
  • Percentage of apprentices that agreed with this statement
  • Percentage of apprentices that disagreed with this statement

Organisation

  • Organising well-structured training(selected by 5 apprentices)

    100%0%
  • Providing accessible training resources(selected by 5 apprentices)

    100%0%
  • Balancing online learning with classroom-based training to suit your apprenticeship(selected by 5 apprentices)

    100%0%
  • Taking into account your previous learning(selected by 5 apprentices)

    80%20%
  • Giving you relevant training that helps you perform your job better(selected by 5 apprentices)

    80%20%
  • Providing Off The Job training that takes up at least 20% of your total apprenticeship time(selected by 5 apprentices)

    100%0%
  • Percentage of apprentices that agreed with this statement
  • Percentage of apprentices that disagreed with this statement

Support

  • Helping you learn new skills and develop existing ones(selected by 5 apprentices)

    100%0%
  • Supporting you and your apprenticeship(selected by 5 apprentices)

    80%20%
  • Resolving any issues you have(selected by 5 apprentices)

    100%0%
  • Preparing you for success in your future career(selected by 5 apprentices)

    80%20%
Communication
Statement Percentage of apprentices that agreed with this statement Percentage of apprentices that disagreed with this statement
Communicating clearly with you 80% 20%
Ensuring you understand the requirements of your end-point assessment 80% 20%
Organisation
Statement Percentage of apprentices that agreed with this statement Percentage of apprentices that disagreed with this statement
Organising well-structured training 100% 0%
Providing accessible training resources 100% 0%
Balancing online learning with classroom-based training to suit your apprenticeship 100% 0%
Taking into account your previous learning 80% 20%
Giving you relevant training that helps you perform your job better 80% 20%
Providing Off The Job training that takes up at least 20% of your total apprenticeship time 100% 0%
Support
Statement Percentage of apprentices that agreed with this statement Percentage of apprentices that disagreed with this statement
Helping you learn new skills and develop existing ones 100% 0%
Supporting you and your apprenticeship 80% 20%
Resolving any issues you have 100% 0%
Preparing you for success in your future career 80% 20%

1 August 2023 to 31 July 2024

These reviews are for all courses delivered by this provider in the last full academic year.

Employer reviews

We regularly ask employers to review providers they're working with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about areas of strength and improvement.

No results. Not enough employers gave feedback about this training provider.

Apprentice reviews

We regularly ask apprentices to review providers they're training with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about how they found the training.

Good (8 reviews)

How apprentices found the training

We asked apprentices what was to a reasonable standard.

  • Percentage of apprentices that agreed with this statement
  • Percentage of apprentices that disagreed with this statement

Communication

  • Communicating clearly with you(selected by 8 apprentices)

    88%12%
  • Ensuring you understand the requirements of your end-point assessment(selected by 8 apprentices)

    88%12%
  • Percentage of apprentices that agreed with this statement
  • Percentage of apprentices that disagreed with this statement

Organisation

  • Organising well-structured training(selected by 8 apprentices)

    88%12%
  • Providing accessible training resources(selected by 8 apprentices)

    100%0%
  • Balancing online learning with classroom-based training to suit your apprenticeship(selected by 8 apprentices)

    75%25%
  • Taking into account your previous learning(selected by 8 apprentices)

    88%12%
  • Giving you relevant training that helps you perform your job better(selected by 8 apprentices)

    88%12%
  • Providing Off The Job training that takes up at least 20% of your total apprenticeship time(selected by 8 apprentices)

    88%12%
  • Percentage of apprentices that agreed with this statement
  • Percentage of apprentices that disagreed with this statement

Support

  • Helping you learn new skills and develop existing ones(selected by 8 apprentices)

    100%0%
  • Supporting you and your apprenticeship(selected by 8 apprentices)

    75%25%
  • Resolving any issues you have(selected by 8 apprentices)

    88%12%
  • Preparing you for success in your future career(selected by 8 apprentices)

    88%12%
Communication
Statement Percentage of apprentices that agreed with this statement Percentage of apprentices that disagreed with this statement
Communicating clearly with you 88% 12%
Ensuring you understand the requirements of your end-point assessment 88% 12%
Organisation
Statement Percentage of apprentices that agreed with this statement Percentage of apprentices that disagreed with this statement
Organising well-structured training 88% 12%
Providing accessible training resources 100% 0%
Balancing online learning with classroom-based training to suit your apprenticeship 75% 25%
Taking into account your previous learning 88% 12%
Giving you relevant training that helps you perform your job better 88% 12%
Providing Off The Job training that takes up at least 20% of your total apprenticeship time 88% 12%
Support
Statement Percentage of apprentices that agreed with this statement Percentage of apprentices that disagreed with this statement
Helping you learn new skills and develop existing ones 100% 0%
Supporting you and your apprenticeship 75% 25%
Resolving any issues you have 88% 12%
Preparing you for success in your future career 88% 12%

1 August 2022 to 31 July 2023

These reviews are for all courses delivered by this provider.

Employer reviews

We regularly ask employers to review providers they're working with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about areas of strength and improvement.

Excellent (1 review)

Areas of strength and improvement

Employers can select:

  • up to 3 things they think are strengths
  • up to 3 things they think need improvement
  • Percentage of employers that selected this as a strength
  • Percentage of employers that selected this as needs improvement
  • Providing the right training at the right time(selected by 1 employer)

    100%0%
  • Getting new apprentices started(selected by 1 employer)

    100%0%
  • Training facilities(selected by 1 employer)

    100%0%
Statement Percentage of employers that selected this as a "strength" Percentage of employers that selected this as "needs improvement" Total number of employers that selected this statement
Providing the right training at the right time 100% 0% 1
Getting new apprentices started 100% 0% 1
Training facilities 100% 0% 1

Apprentice reviews

We regularly ask apprentices to review providers they're training with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about how they found the training.

Good (9 reviews)

How apprentices found the training

We asked apprentices what was to a reasonable standard.

  • Percentage of apprentices that agreed with this statement
  • Percentage of apprentices that disagreed with this statement

Communication

  • Communicating clearly with you(selected by 9 apprentices)

    78%22%
  • Ensuring you understand the requirements of your end-point assessment(selected by 9 apprentices)

    89%11%
  • Percentage of apprentices that agreed with this statement
  • Percentage of apprentices that disagreed with this statement

Organisation

  • Organising well-structured training(selected by 9 apprentices)

    100%0%
  • Providing accessible training resources(selected by 9 apprentices)

    100%0%
  • Balancing online learning with classroom-based training to suit your apprenticeship(selected by 9 apprentices)

    89%11%
  • Taking into account your previous learning(selected by 9 apprentices)

    67%33%
  • Giving you relevant training that helps you perform your job better(selected by 9 apprentices)

    78%22%
  • Providing Off The Job training that takes up at least 20% of your total apprenticeship time(selected by 9 apprentices)

    89%11%
  • Percentage of apprentices that agreed with this statement
  • Percentage of apprentices that disagreed with this statement

Support

  • Helping you learn new skills and develop existing ones(selected by 9 apprentices)

    100%0%
  • Supporting you and your apprenticeship(selected by 9 apprentices)

    89%11%
  • Resolving any issues you have(selected by 9 apprentices)

    78%22%
  • Preparing you for success in your future career(selected by 9 apprentices)

    100%0%
Communication
Statement Percentage of apprentices that agreed with this statement Percentage of apprentices that disagreed with this statement
Communicating clearly with you 78% 22%
Ensuring you understand the requirements of your end-point assessment 89% 11%
Organisation
Statement Percentage of apprentices that agreed with this statement Percentage of apprentices that disagreed with this statement
Organising well-structured training 100% 0%
Providing accessible training resources 100% 0%
Balancing online learning with classroom-based training to suit your apprenticeship 89% 11%
Taking into account your previous learning 67% 33%
Giving you relevant training that helps you perform your job better 78% 22%
Providing Off The Job training that takes up at least 20% of your total apprenticeship time 89% 11%
Support
Statement Percentage of apprentices that agreed with this statement Percentage of apprentices that disagreed with this statement
Helping you learn new skills and develop existing ones 100% 0%
Supporting you and your apprenticeship 89% 11%
Resolving any issues you have 78% 22%
Preparing you for success in your future career 100% 0%

1 August 2021 to 31 July 2022

These reviews are for all courses delivered by this provider.

Employer reviews

We regularly ask employers to review providers they're working with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about areas of strength and improvement.

Excellent (7 reviews)

Areas of strength and improvement

Employers can select:

  • up to 3 things they think are strengths
  • up to 3 things they think need improvement
  • Percentage of employers that selected this as a strength
  • Percentage of employers that selected this as needs improvement
  • Providing the right training at the right time(selected by 2 employers)

    100%0%
  • Communication with employers(selected by 3 employers)

    100%0%
  • Getting new apprentices started(selected by 6 employers)

    100%0%
  • Improving apprentice skills(selected by 4 employers)

    100%0%
  • Initial assessment of apprentices(selected by 4 employers)

    100%0%
  • Adapting to my needs(selected by 1 employer)

    100%0%
  • Training facilities(selected by 1 employer)

    0%100%
Statement Percentage of employers that selected this as a "strength" Percentage of employers that selected this as "needs improvement" Total number of employers that selected this statement
Providing the right training at the right time 100% 0% 2
Communication with employers 100% 0% 3
Getting new apprentices started 100% 0% 6
Improving apprentice skills 100% 0% 4
Initial assessment of apprentices 100% 0% 4
Adapting to my needs 100% 0% 1
Training facilities 0% 100% 1

Apprentice reviews

We regularly ask apprentices to review providers they're training with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about how they found the training.

No results. Not enough apprentices gave feedback about this training provider.

1 August 2020 to 31 July 2021

These reviews are for all courses delivered by this provider.

Employer reviews

We regularly ask employers to review providers they're working with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about areas of strength and improvement.

Excellent (4 reviews)

Areas of strength and improvement

Employers can select:

  • up to 3 things they think are strengths
  • up to 3 things they think need improvement
  • Percentage of employers that selected this as a strength
  • Percentage of employers that selected this as needs improvement
  • Communication with employers(selected by 3 employers)

    100%0%
  • Getting new apprentices started(selected by 2 employers)

    100%0%
  • Improving apprentice skills(selected by 1 employer)

    100%0%
  • Working with small numbers of apprentices(selected by 1 employer)

    100%0%
  • Initial assessment of apprentices(selected by 1 employer)

    100%0%
  • Reporting on progress of apprentices(selected by 2 employers)

    100%0%
  • Adapting to my needs(selected by 1 employer)

    100%0%
  • Training facilities(selected by 2 employers)

    50%50%
Statement Percentage of employers that selected this as a "strength" Percentage of employers that selected this as "needs improvement" Total number of employers that selected this statement
Communication with employers 100% 0% 3
Getting new apprentices started 100% 0% 2
Improving apprentice skills 100% 0% 1
Working with small numbers of apprentices 100% 0% 1
Initial assessment of apprentices 100% 0% 1
Reporting on progress of apprentices 100% 0% 2
Adapting to my needs 100% 0% 1
Training facilities 50% 50% 2

Apprentice reviews

We regularly ask apprentices to review providers they're training with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about how they found the training.

No results. Not enough apprentices gave feedback about this training provider.

1 August 2020 to today

These reviews are for all courses delivered by this provider in the last 5 academic years.

Employer reviews

We regularly ask employers to review providers they're working with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about areas of strength and improvement.

Excellent (12 reviews)

Areas of strength and improvement

Employers can select:

  • up to 3 things they think are strengths
  • up to 3 things they think need improvement
  • Percentage of employers that selected this as a strength
  • Percentage of employers that selected this as needs improvement
  • Providing the right training at the right time(selected by 3 employers)

    100%0%
  • Communication with employers(selected by 6 employers)

    100%0%
  • Getting new apprentices started(selected by 9 employers)

    100%0%
  • Improving apprentice skills(selected by 5 employers)

    100%0%
  • Working with small numbers of apprentices(selected by 1 employer)

    100%0%
  • Initial assessment of apprentices(selected by 5 employers)

    100%0%
  • Reporting on progress of apprentices(selected by 2 employers)

    100%0%
  • Adapting to my needs(selected by 2 employers)

    100%0%
  • Training facilities(selected by 4 employers)

    50%50%
Statement Percentage of employers that selected this as a "strength" Percentage of employers that selected this as "needs improvement" Total number of employers that selected this statement
Providing the right training at the right time 100% 0% 3
Communication with employers 100% 0% 6
Getting new apprentices started 100% 0% 9
Improving apprentice skills 100% 0% 5
Working with small numbers of apprentices 100% 0% 1
Initial assessment of apprentices 100% 0% 5
Reporting on progress of apprentices 100% 0% 2
Adapting to my needs 100% 0% 2
Training facilities 50% 50% 4

Apprentice reviews

We regularly ask apprentices to review providers they're training with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about how they found the training.

Good (22 reviews)

How apprentices found the training

We asked apprentices what was to a reasonable standard.

  • Percentage of apprentices that agreed with this statement
  • Percentage of apprentices that disagreed with this statement

Communication

  • Communicating clearly with you(selected by 22 apprentices)

    82%18%
  • Ensuring you understand the requirements of your end-point assessment(selected by 22 apprentices)

    86%14%
  • Percentage of apprentices that agreed with this statement
  • Percentage of apprentices that disagreed with this statement

Organisation

  • Organising well-structured training(selected by 22 apprentices)

    95%5%
  • Providing accessible training resources(selected by 22 apprentices)

    100%0%
  • Balancing online learning with classroom-based training to suit your apprenticeship(selected by 22 apprentices)

    86%14%
  • Taking into account your previous learning(selected by 22 apprentices)

    77%23%
  • Giving you relevant training that helps you perform your job better(selected by 22 apprentices)

    82%18%
  • Providing Off The Job training that takes up at least 20% of your total apprenticeship time(selected by 22 apprentices)

    91%9%
  • Percentage of apprentices that agreed with this statement
  • Percentage of apprentices that disagreed with this statement

Support

  • Helping you learn new skills and develop existing ones(selected by 22 apprentices)

    100%0%
  • Supporting you and your apprenticeship(selected by 22 apprentices)

    82%18%
  • Resolving any issues you have(selected by 22 apprentices)

    86%14%
  • Preparing you for success in your future career(selected by 22 apprentices)

    91%9%
Communication
Statement Percentage of apprentices that agreed with this statement Percentage of apprentices that disagreed with this statement
Communicating clearly with you 82% 18%
Ensuring you understand the requirements of your end-point assessment 86% 14%
Organisation
Statement Percentage of apprentices that agreed with this statement Percentage of apprentices that disagreed with this statement
Organising well-structured training 95% 5%
Providing accessible training resources 100% 0%
Balancing online learning with classroom-based training to suit your apprenticeship 86% 14%
Taking into account your previous learning 77% 23%
Giving you relevant training that helps you perform your job better 82% 18%
Providing Off The Job training that takes up at least 20% of your total apprenticeship time 91% 9%
Support
Statement Percentage of apprentices that agreed with this statement Percentage of apprentices that disagreed with this statement
Helping you learn new skills and develop existing ones 100% 0%
Supporting you and your apprenticeship 82% 18%
Resolving any issues you have 86% 14%
Preparing you for success in your future career 91% 9%

Contact this training provider

Registered address
Leicester Royal Infirmary, Infirmary Square, Leicester, LE1 5WW
Telephone
0116 258 6112 or 0116 258 6306

Training provider overview and courses delivered

View 7 courses delivered by this training provider

University Hospitals of Leicester offers tailored, excellent training for NHS, health and social care organisations. Our highly qualified team specialises in delivering National Screening and apprenticeship programmes to develop professional skills, knowledge and behaviours in Health Care, Customer Service, Business Administration or Leadership for new to organisation apprentices or existing staff that are developing within their role or career. Expertise is held in developing apprentices in roles such as Health Care and Maternity Support Worker, Assistant Practitioners and Nursing Associates. The team have high expectations for apprentices working closely with them to support and develop their individual needs which enable them to prosper.

For general information about this provider, such as the total participation and achievement rate for all courses they deliver, view our provider details page for UNIVERSITY HOSPITALS OF LEICESTER NATIONAL HEALTH SERVICE TRUST .

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Shortlisted

UNIVERSITY HOSPITALS OF LEICESTER NATIONAL HEALTH SERVICE TRUST is 1 of 103 training providers for Senior healthcare support worker (level 3).

View training providers for this course