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Training provider

EAST SUSSEX COLLEGE GROUP

UKPRN 10002923

Senior healthcare support worker (level 3)

Training options for this course

This provider offers these training options for this course in -1. You can remove or change your location . This may change what options are available.

If there are multiple training options, the apprentice may do a combination of these. You'll need to contact the provider to confirm what training they offer.

Training option Location

Course achievements and participation

Achievements

No data

There is not enough data to show the achievement rate for this course. This may be because a small number of apprentices completed this course, or this is a new course for this provider.

Participation

46

apprentices have completed this course and taken their end-point assessment with this provider since 2019

Course-level data collected by the Department for Education.

Training provider information

Employer and apprentice reviews for this training provider

Employers

Good

average review from 5 employers when asked to rate this provider as 'Excellent', 'Good', 'Poor' or 'Very poor'.

Apprentices

Good

average review from 26 apprentices when asked to rate this provider as 'Excellent', 'Good', 'Poor' or 'Very poor'.

Combined reviews for all courses delivered by this provider in the last full academic year (2023 to 2024). Data collected by Department for Education.
View reviews with feedback from the last 5 years

1 August 2024 to today

These are the most recent reviews for this training provider. We update the main star rating on this page when we have reviews from a full academic year.

Employer reviews

We regularly ask employers to review providers they're working with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about areas of strength and improvement.

No results. Not enough employers have given feedback about this training provider.

Apprentice reviews

We regularly ask apprentices to review providers they're training with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about how they found the training.

Good (10 reviews)

How apprentices found the training

We asked apprentices what was to a reasonable standard.

  • Percentage of apprentices that agreed with this statement
  • Percentage of apprentices that disagreed with this statement

Communication

  • Communicating clearly with you(selected by 10 apprentices)

    70%30%
  • Ensuring you understand the requirements of your end-point assessment(selected by 10 apprentices)

    70%30%
  • Percentage of apprentices that agreed with this statement
  • Percentage of apprentices that disagreed with this statement

Organisation

  • Organising well-structured training(selected by 10 apprentices)

    70%30%
  • Providing accessible training resources(selected by 10 apprentices)

    80%20%
  • Balancing online learning with classroom-based training to suit your apprenticeship(selected by 10 apprentices)

    80%20%
  • Taking into account your previous learning(selected by 10 apprentices)

    80%20%
  • Giving you relevant training that helps you perform your job better(selected by 10 apprentices)

    70%30%
  • Providing Off The Job training that takes up at least 20% of your total apprenticeship time(selected by 10 apprentices)

    80%20%
  • Percentage of apprentices that agreed with this statement
  • Percentage of apprentices that disagreed with this statement

Support

  • Helping you learn new skills and develop existing ones(selected by 10 apprentices)

    90%10%
  • Supporting you and your apprenticeship(selected by 10 apprentices)

    70%30%
  • Resolving any issues you have(selected by 10 apprentices)

    80%20%
  • Preparing you for success in your future career(selected by 10 apprentices)

    70%30%
Communication
Statement Percentage of apprentices that agreed with this statement Percentage of apprentices that disagreed with this statement
Communicating clearly with you 70% 30%
Ensuring you understand the requirements of your end-point assessment 70% 30%
Organisation
Statement Percentage of apprentices that agreed with this statement Percentage of apprentices that disagreed with this statement
Organising well-structured training 70% 30%
Providing accessible training resources 80% 20%
Balancing online learning with classroom-based training to suit your apprenticeship 80% 20%
Taking into account your previous learning 80% 20%
Giving you relevant training that helps you perform your job better 70% 30%
Providing Off The Job training that takes up at least 20% of your total apprenticeship time 80% 20%
Support
Statement Percentage of apprentices that agreed with this statement Percentage of apprentices that disagreed with this statement
Helping you learn new skills and develop existing ones 90% 10%
Supporting you and your apprenticeship 70% 30%
Resolving any issues you have 80% 20%
Preparing you for success in your future career 70% 30%

1 August 2023 to 31 July 2024

These reviews are for all courses delivered by this provider in the last full academic year.

Employer reviews

We regularly ask employers to review providers they're working with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about areas of strength and improvement.

Good (5 reviews)

Areas of strength and improvement

Employers can select:

  • up to 3 things they think are strengths
  • up to 3 things they think need improvement
  • Percentage of employers that selected this as a strength
  • Percentage of employers that selected this as needs improvement
  • Providing the right training at the right time(selected by 3 employers)

    67%33%
  • Communication with employers(selected by 5 employers)

    40%60%
  • Getting new apprentices started(selected by 1 employer)

    100%0%
  • Improving apprentice skills(selected by 2 employers)

    50%50%
  • Initial assessment of apprentices(selected by 2 employers)

    50%50%
  • Reporting on progress of apprentices(selected by 1 employer)

    100%0%
  • Adapting to my needs(selected by 1 employer)

    100%0%
  • Training facilities(selected by 1 employer)

    100%0%
Statement Percentage of employers that selected this as a "strength" Percentage of employers that selected this as "needs improvement" Total number of employers that selected this statement
Providing the right training at the right time 67% 33% 3
Communication with employers 40% 60% 5
Getting new apprentices started 100% 0% 1
Improving apprentice skills 50% 50% 2
Initial assessment of apprentices 50% 50% 2
Reporting on progress of apprentices 100% 0% 1
Adapting to my needs 100% 0% 1
Training facilities 100% 0% 1

Apprentice reviews

We regularly ask apprentices to review providers they're training with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about how they found the training.

Good (26 reviews)

How apprentices found the training

We asked apprentices what was to a reasonable standard.

  • Percentage of apprentices that agreed with this statement
  • Percentage of apprentices that disagreed with this statement

Communication

  • Communicating clearly with you(selected by 26 apprentices)

    62%38%
  • Ensuring you understand the requirements of your end-point assessment(selected by 26 apprentices)

    65%35%
  • Percentage of apprentices that agreed with this statement
  • Percentage of apprentices that disagreed with this statement

Organisation

  • Organising well-structured training(selected by 26 apprentices)

    62%38%
  • Providing accessible training resources(selected by 26 apprentices)

    69%31%
  • Balancing online learning with classroom-based training to suit your apprenticeship(selected by 26 apprentices)

    62%38%
  • Taking into account your previous learning(selected by 26 apprentices)

    65%35%
  • Giving you relevant training that helps you perform your job better(selected by 26 apprentices)

    65%35%
  • Providing Off The Job training that takes up at least 20% of your total apprenticeship time(selected by 26 apprentices)

    73%27%
  • Percentage of apprentices that agreed with this statement
  • Percentage of apprentices that disagreed with this statement

Support

  • Helping you learn new skills and develop existing ones(selected by 26 apprentices)

    62%38%
  • Supporting you and your apprenticeship(selected by 26 apprentices)

    62%38%
  • Resolving any issues you have(selected by 26 apprentices)

    54%46%
  • Preparing you for success in your future career(selected by 26 apprentices)

    65%35%
Communication
Statement Percentage of apprentices that agreed with this statement Percentage of apprentices that disagreed with this statement
Communicating clearly with you 62% 38%
Ensuring you understand the requirements of your end-point assessment 65% 35%
Organisation
Statement Percentage of apprentices that agreed with this statement Percentage of apprentices that disagreed with this statement
Organising well-structured training 62% 38%
Providing accessible training resources 69% 31%
Balancing online learning with classroom-based training to suit your apprenticeship 62% 38%
Taking into account your previous learning 65% 35%
Giving you relevant training that helps you perform your job better 65% 35%
Providing Off The Job training that takes up at least 20% of your total apprenticeship time 73% 27%
Support
Statement Percentage of apprentices that agreed with this statement Percentage of apprentices that disagreed with this statement
Helping you learn new skills and develop existing ones 62% 38%
Supporting you and your apprenticeship 62% 38%
Resolving any issues you have 54% 46%
Preparing you for success in your future career 65% 35%

1 August 2022 to 31 July 2023

These reviews are for all courses delivered by this provider.

Employer reviews

We regularly ask employers to review providers they're working with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about areas of strength and improvement.

Good (22 reviews)

Areas of strength and improvement

Employers can select:

  • up to 3 things they think are strengths
  • up to 3 things they think need improvement
  • Percentage of employers that selected this as a strength
  • Percentage of employers that selected this as needs improvement
  • Providing the right training at the right time(selected by 8 employers)

    75%25%
  • Communication with employers(selected by 18 employers)

    78%22%
  • Getting new apprentices started(selected by 7 employers)

    100%0%
  • Improving apprentice skills(selected by 9 employers)

    100%0%
  • Working with small numbers of apprentices(selected by 4 employers)

    50%50%
  • Initial assessment of apprentices(selected by 3 employers)

    100%0%
  • Reporting on progress of apprentices(selected by 16 employers)

    44%56%
  • Adapting to my needs(selected by 4 employers)

    50%50%
  • Training facilities(selected by 5 employers)

    20%80%
Statement Percentage of employers that selected this as a "strength" Percentage of employers that selected this as "needs improvement" Total number of employers that selected this statement
Providing the right training at the right time 75% 25% 8
Communication with employers 78% 22% 18
Getting new apprentices started 100% 0% 7
Improving apprentice skills 100% 0% 9
Working with small numbers of apprentices 50% 50% 4
Initial assessment of apprentices 100% 0% 3
Reporting on progress of apprentices 44% 56% 16
Adapting to my needs 50% 50% 4
Training facilities 20% 80% 5

Apprentice reviews

We regularly ask apprentices to review providers they're training with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about how they found the training.

Good (18 reviews)

How apprentices found the training

We asked apprentices what was to a reasonable standard.

  • Percentage of apprentices that agreed with this statement
  • Percentage of apprentices that disagreed with this statement

Communication

  • Communicating clearly with you(selected by 18 apprentices)

    72%28%
  • Ensuring you understand the requirements of your end-point assessment(selected by 18 apprentices)

    67%33%
  • Percentage of apprentices that agreed with this statement
  • Percentage of apprentices that disagreed with this statement

Organisation

  • Organising well-structured training(selected by 18 apprentices)

    67%33%
  • Providing accessible training resources(selected by 18 apprentices)

    72%28%
  • Balancing online learning with classroom-based training to suit your apprenticeship(selected by 18 apprentices)

    67%33%
  • Taking into account your previous learning(selected by 18 apprentices)

    83%17%
  • Giving you relevant training that helps you perform your job better(selected by 18 apprentices)

    67%33%
  • Providing Off The Job training that takes up at least 20% of your total apprenticeship time(selected by 18 apprentices)

    89%11%
  • Percentage of apprentices that agreed with this statement
  • Percentage of apprentices that disagreed with this statement

Support

  • Helping you learn new skills and develop existing ones(selected by 18 apprentices)

    72%28%
  • Supporting you and your apprenticeship(selected by 18 apprentices)

    72%28%
  • Resolving any issues you have(selected by 18 apprentices)

    89%11%
  • Preparing you for success in your future career(selected by 18 apprentices)

    61%39%
Communication
Statement Percentage of apprentices that agreed with this statement Percentage of apprentices that disagreed with this statement
Communicating clearly with you 72% 28%
Ensuring you understand the requirements of your end-point assessment 67% 33%
Organisation
Statement Percentage of apprentices that agreed with this statement Percentage of apprentices that disagreed with this statement
Organising well-structured training 67% 33%
Providing accessible training resources 72% 28%
Balancing online learning with classroom-based training to suit your apprenticeship 67% 33%
Taking into account your previous learning 83% 17%
Giving you relevant training that helps you perform your job better 67% 33%
Providing Off The Job training that takes up at least 20% of your total apprenticeship time 89% 11%
Support
Statement Percentage of apprentices that agreed with this statement Percentage of apprentices that disagreed with this statement
Helping you learn new skills and develop existing ones 72% 28%
Supporting you and your apprenticeship 72% 28%
Resolving any issues you have 89% 11%
Preparing you for success in your future career 61% 39%

1 August 2021 to 31 July 2022

These reviews are for all courses delivered by this provider.

Employer reviews

We regularly ask employers to review providers they're working with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about areas of strength and improvement.

Good (43 reviews)

Areas of strength and improvement

Employers can select:

  • up to 3 things they think are strengths
  • up to 3 things they think need improvement
  • Percentage of employers that selected this as a strength
  • Percentage of employers that selected this as needs improvement
  • Providing the right training at the right time(selected by 8 employers)

    50%50%
  • Communication with employers(selected by 33 employers)

    73%27%
  • Getting new apprentices started(selected by 19 employers)

    79%21%
  • Improving apprentice skills(selected by 3 employers)

    100%0%
  • Working with small numbers of apprentices(selected by 9 employers)

    89%11%
  • Initial assessment of apprentices(selected by 10 employers)

    80%20%
  • Reporting on progress of apprentices(selected by 17 employers)

    53%47%
  • Adapting to my needs(selected by 8 employers)

    88%12%
  • Training facilities(selected by 2 employers)

    100%0%
Statement Percentage of employers that selected this as a "strength" Percentage of employers that selected this as "needs improvement" Total number of employers that selected this statement
Providing the right training at the right time 50% 50% 8
Communication with employers 73% 27% 33
Getting new apprentices started 79% 21% 19
Improving apprentice skills 100% 0% 3
Working with small numbers of apprentices 89% 11% 9
Initial assessment of apprentices 80% 20% 10
Reporting on progress of apprentices 53% 47% 17
Adapting to my needs 88% 12% 8
Training facilities 100% 0% 2

Apprentice reviews

We regularly ask apprentices to review providers they're training with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about how they found the training.

Good (5 reviews)

How apprentices found the training

We asked apprentices what was to a reasonable standard.

  • Percentage of apprentices that agreed with this statement
  • Percentage of apprentices that disagreed with this statement

Communication

  • Communicating clearly with you(selected by 5 apprentices)

    80%20%
  • Ensuring you understand the requirements of your end-point assessment(selected by 5 apprentices)

    80%20%
  • Percentage of apprentices that agreed with this statement
  • Percentage of apprentices that disagreed with this statement

Organisation

  • Organising well-structured training(selected by 5 apprentices)

    80%20%
  • Providing accessible training resources(selected by 5 apprentices)

    100%0%
  • Balancing online learning with classroom-based training to suit your apprenticeship(selected by 5 apprentices)

    80%20%
  • Taking into account your previous learning(selected by 5 apprentices)

    100%0%
  • Giving you relevant training that helps you perform your job better(selected by 5 apprentices)

    80%20%
  • Providing Off The Job training that takes up at least 20% of your total apprenticeship time(selected by 5 apprentices)

    80%20%
  • Percentage of apprentices that agreed with this statement
  • Percentage of apprentices that disagreed with this statement

Support

  • Helping you learn new skills and develop existing ones(selected by 5 apprentices)

    80%20%
  • Supporting you and your apprenticeship(selected by 5 apprentices)

    80%20%
  • Resolving any issues you have(selected by 5 apprentices)

    60%40%
  • Preparing you for success in your future career(selected by 5 apprentices)

    80%20%
Communication
Statement Percentage of apprentices that agreed with this statement Percentage of apprentices that disagreed with this statement
Communicating clearly with you 80% 20%
Ensuring you understand the requirements of your end-point assessment 80% 20%
Organisation
Statement Percentage of apprentices that agreed with this statement Percentage of apprentices that disagreed with this statement
Organising well-structured training 80% 20%
Providing accessible training resources 100% 0%
Balancing online learning with classroom-based training to suit your apprenticeship 80% 20%
Taking into account your previous learning 100% 0%
Giving you relevant training that helps you perform your job better 80% 20%
Providing Off The Job training that takes up at least 20% of your total apprenticeship time 80% 20%
Support
Statement Percentage of apprentices that agreed with this statement Percentage of apprentices that disagreed with this statement
Helping you learn new skills and develop existing ones 80% 20%
Supporting you and your apprenticeship 80% 20%
Resolving any issues you have 60% 40%
Preparing you for success in your future career 80% 20%

1 August 2020 to 31 July 2021

These reviews are for all courses delivered by this provider.

Employer reviews

We regularly ask employers to review providers they're working with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about areas of strength and improvement.

Good (39 reviews)

Areas of strength and improvement

Employers can select:

  • up to 3 things they think are strengths
  • up to 3 things they think need improvement
  • Percentage of employers that selected this as a strength
  • Percentage of employers that selected this as needs improvement
  • Providing the right training at the right time(selected by 5 employers)

    100%0%
  • Communication with employers(selected by 31 employers)

    45%55%
  • Getting new apprentices started(selected by 17 employers)

    71%29%
  • Improving apprentice skills(selected by 14 employers)

    79%21%
  • Working with small numbers of apprentices(selected by 8 employers)

    100%0%
  • Initial assessment of apprentices(selected by 12 employers)

    92%8%
  • Reporting on progress of apprentices(selected by 22 employers)

    36%64%
  • Adapting to my needs(selected by 13 employers)

    77%23%
  • Training facilities(selected by 6 employers)

    50%50%
Statement Percentage of employers that selected this as a "strength" Percentage of employers that selected this as "needs improvement" Total number of employers that selected this statement
Providing the right training at the right time 100% 0% 5
Communication with employers 45% 55% 31
Getting new apprentices started 71% 29% 17
Improving apprentice skills 79% 21% 14
Working with small numbers of apprentices 100% 0% 8
Initial assessment of apprentices 92% 8% 12
Reporting on progress of apprentices 36% 64% 22
Adapting to my needs 77% 23% 13
Training facilities 50% 50% 6

Apprentice reviews

We regularly ask apprentices to review providers they're training with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about how they found the training.

No results. Not enough apprentices gave feedback about this training provider.

1 August 2020 to today

These reviews are for all courses delivered by this provider in the last 5 academic years.

Employer reviews

We regularly ask employers to review providers they're working with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about areas of strength and improvement.

Good (109 reviews)

Areas of strength and improvement

Employers can select:

  • up to 3 things they think are strengths
  • up to 3 things they think need improvement
  • Percentage of employers that selected this as a strength
  • Percentage of employers that selected this as needs improvement
  • Providing the right training at the right time(selected by 24 employers)

    71%29%
  • Communication with employers(selected by 87 employers)

    62%38%
  • Getting new apprentices started(selected by 44 employers)

    80%20%
  • Improving apprentice skills(selected by 28 employers)

    86%14%
  • Working with small numbers of apprentices(selected by 21 employers)

    86%14%
  • Initial assessment of apprentices(selected by 27 employers)

    85%15%
  • Reporting on progress of apprentices(selected by 56 employers)

    45%55%
  • Adapting to my needs(selected by 26 employers)

    77%23%
  • Training facilities(selected by 14 employers)

    50%50%
Statement Percentage of employers that selected this as a "strength" Percentage of employers that selected this as "needs improvement" Total number of employers that selected this statement
Providing the right training at the right time 71% 29% 24
Communication with employers 62% 38% 87
Getting new apprentices started 80% 20% 44
Improving apprentice skills 86% 14% 28
Working with small numbers of apprentices 86% 14% 21
Initial assessment of apprentices 85% 15% 27
Reporting on progress of apprentices 45% 55% 56
Adapting to my needs 77% 23% 26
Training facilities 50% 50% 14

Apprentice reviews

We regularly ask apprentices to review providers they're training with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about how they found the training.

Good (59 reviews)

How apprentices found the training

We asked apprentices what was to a reasonable standard.

  • Percentage of apprentices that agreed with this statement
  • Percentage of apprentices that disagreed with this statement

Communication

  • Communicating clearly with you(selected by 59 apprentices)

    68%32%
  • Ensuring you understand the requirements of your end-point assessment(selected by 59 apprentices)

    68%32%
  • Percentage of apprentices that agreed with this statement
  • Percentage of apprentices that disagreed with this statement

Organisation

  • Organising well-structured training(selected by 59 apprentices)

    66%34%
  • Providing accessible training resources(selected by 59 apprentices)

    75%25%
  • Balancing online learning with classroom-based training to suit your apprenticeship(selected by 59 apprentices)

    68%32%
  • Taking into account your previous learning(selected by 59 apprentices)

    76%24%
  • Giving you relevant training that helps you perform your job better(selected by 59 apprentices)

    68%32%
  • Providing Off The Job training that takes up at least 20% of your total apprenticeship time(selected by 59 apprentices)

    80%20%
  • Percentage of apprentices that agreed with this statement
  • Percentage of apprentices that disagreed with this statement

Support

  • Helping you learn new skills and develop existing ones(selected by 59 apprentices)

    71%29%
  • Supporting you and your apprenticeship(selected by 59 apprentices)

    68%32%
  • Resolving any issues you have(selected by 59 apprentices)

    69%31%
  • Preparing you for success in your future career(selected by 59 apprentices)

    66%34%
Communication
Statement Percentage of apprentices that agreed with this statement Percentage of apprentices that disagreed with this statement
Communicating clearly with you 68% 32%
Ensuring you understand the requirements of your end-point assessment 68% 32%
Organisation
Statement Percentage of apprentices that agreed with this statement Percentage of apprentices that disagreed with this statement
Organising well-structured training 66% 34%
Providing accessible training resources 75% 25%
Balancing online learning with classroom-based training to suit your apprenticeship 68% 32%
Taking into account your previous learning 76% 24%
Giving you relevant training that helps you perform your job better 68% 32%
Providing Off The Job training that takes up at least 20% of your total apprenticeship time 80% 20%
Support
Statement Percentage of apprentices that agreed with this statement Percentage of apprentices that disagreed with this statement
Helping you learn new skills and develop existing ones 71% 29%
Supporting you and your apprenticeship 68% 32%
Resolving any issues you have 69% 31%
Preparing you for success in your future career 66% 34%

Contact this training provider

Registered address
Cross Levels Way, Eastbourne, BN21 2UF
Telephone
030 300 39777

Training provider overview and courses delivered

View 52 courses delivered by this training provider

Select a course to view location, training options and contact details

East Sussex College Group was formed after the merger of Sussex Downs College and Sussex Coast College in May 2017, becoming one of the leading providers of apprenticeships in the South East. We offer high quality off the job training from entry level 2 through to higher level 5 apprenticeships and bespoke professional development courses, delivered by industry qualified and experienced staff either 100% in the workplace or at one of our six campuses across Sussex.

We have extensive experience of working in partnership with businesses from micro's and SME's to large blue chip and public sector organisations across a broad range of industry sectors.

We provide a free recruitment service, apprenticeship levy guidance and training needs analysis service to support your staff development and business growth.

For general information about this provider, such as the total participation and achievement rate for all courses they deliver, view our provider details page for EAST SUSSEX COLLEGE GROUP .

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Shortlisted

EAST SUSSEX COLLEGE GROUP is 1 of 103 training providers for Senior healthcare support worker (level 3).

View training providers for this course