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Training provider

Buckinghamshire College Group

UKPRN 10000473

Senior healthcare support worker (level 3)

Training options for this course

This provider offers these training options for this course in PO3 Portsmouth. You can remove or change your location . This may change what options are available.

If there are multiple training options, the apprentice may do a combination of these. You'll need to contact the provider to confirm what training they offer.

Training option Location

Day release

One day a week at the provider's location.

69.7 miles to closest location: Aylesbury College, Oxford Road, Aylesbury, Buckinghamshire, HP21 8PD

Course achievements and participation

Achievements

39.1%

of apprentices (8 of 20) completed this course and passed their end-point assessment with this provider in academic year 2023 to 2024. 60.9% did not pass or left the course before taking the assessment.

60.5% national achievement rate

Participation

86

apprentices have completed this course and taken their end-point assessment with this provider since 2019

Course-level data collected by the Department for Education.

Training provider information

Employer and apprentice reviews for this training provider

Employers

No reviews

Not enough employers have reviewed this provider.

Apprentices

No reviews

Not enough apprentices have reviewed this provider.

Combined reviews for all courses delivered by this provider in the last full academic year (2023 to 2024). Data collected by Department for Education.
View reviews with feedback from the last 5 years

1 August 2024 to today

These are the most recent reviews for this training provider. We update the main star rating on this page when we have reviews from a full academic year.

Employer reviews

We regularly ask employers to review providers they're working with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about areas of strength and improvement.

Excellent (4 reviews)

Areas of strength and improvement

Employers can select:

  • up to 3 things they think are strengths
  • up to 3 things they think need improvement
  • Percentage of employers that selected this as a strength
  • Percentage of employers that selected this as needs improvement
  • Providing the right training at the right time(selected by 2 employers)

    100%0%
  • Communication with employers(selected by 3 employers)

    100%0%
  • Getting new apprentices started(selected by 2 employers)

    50%50%
  • Improving apprentice skills(selected by 2 employers)

    100%0%
  • Initial assessment of apprentices(selected by 1 employer)

    100%0%
  • Reporting on progress of apprentices(selected by 3 employers)

    67%33%
  • Adapting to my needs(selected by 1 employer)

    100%0%
Statement Percentage of employers that selected this as a "strength" Percentage of employers that selected this as "needs improvement" Total number of employers that selected this statement
Providing the right training at the right time 100% 0% 2
Communication with employers 100% 0% 3
Getting new apprentices started 50% 50% 2
Improving apprentice skills 100% 0% 2
Initial assessment of apprentices 100% 0% 1
Reporting on progress of apprentices 67% 33% 3
Adapting to my needs 100% 0% 1

Apprentice reviews

We regularly ask apprentices to review providers they're training with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about how they found the training.

Good (12 reviews)

How apprentices found the training

We asked apprentices what was to a reasonable standard.

  • Percentage of apprentices that agreed with this statement
  • Percentage of apprentices that disagreed with this statement

Communication

  • Communicating clearly with you(selected by 12 apprentices)

    50%50%
  • Ensuring you understand the requirements of your end-point assessment(selected by 12 apprentices)

    67%33%
  • Percentage of apprentices that agreed with this statement
  • Percentage of apprentices that disagreed with this statement

Organisation

  • Organising well-structured training(selected by 12 apprentices)

    42%58%
  • Providing accessible training resources(selected by 12 apprentices)

    58%42%
  • Balancing online learning with classroom-based training to suit your apprenticeship(selected by 12 apprentices)

    42%58%
  • Taking into account your previous learning(selected by 12 apprentices)

    67%33%
  • Giving you relevant training that helps you perform your job better(selected by 12 apprentices)

    42%58%
  • Providing Off The Job training that takes up at least 20% of your total apprenticeship time(selected by 12 apprentices)

    83%17%
  • Percentage of apprentices that agreed with this statement
  • Percentage of apprentices that disagreed with this statement

Support

  • Helping you learn new skills and develop existing ones(selected by 12 apprentices)

    58%42%
  • Supporting you and your apprenticeship(selected by 12 apprentices)

    50%50%
  • Resolving any issues you have(selected by 12 apprentices)

    58%42%
  • Preparing you for success in your future career(selected by 12 apprentices)

    67%33%
Communication
Statement Percentage of apprentices that agreed with this statement Percentage of apprentices that disagreed with this statement
Communicating clearly with you 50% 50%
Ensuring you understand the requirements of your end-point assessment 67% 33%
Organisation
Statement Percentage of apprentices that agreed with this statement Percentage of apprentices that disagreed with this statement
Organising well-structured training 42% 58%
Providing accessible training resources 58% 42%
Balancing online learning with classroom-based training to suit your apprenticeship 42% 58%
Taking into account your previous learning 67% 33%
Giving you relevant training that helps you perform your job better 42% 58%
Providing Off The Job training that takes up at least 20% of your total apprenticeship time 83% 17%
Support
Statement Percentage of apprentices that agreed with this statement Percentage of apprentices that disagreed with this statement
Helping you learn new skills and develop existing ones 58% 42%
Supporting you and your apprenticeship 50% 50%
Resolving any issues you have 58% 42%
Preparing you for success in your future career 67% 33%

1 August 2023 to 31 July 2024

These reviews are for all courses delivered by this provider in the last full academic year.

Employer reviews

We regularly ask employers to review providers they're working with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about areas of strength and improvement.

No results. Not enough employers gave feedback about this training provider.

Apprentice reviews

We regularly ask apprentices to review providers they're training with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about how they found the training.

Poor (5 reviews)

How apprentices found the training

We asked apprentices what was to a reasonable standard.

  • Percentage of apprentices that agreed with this statement
  • Percentage of apprentices that disagreed with this statement

Communication

  • Communicating clearly with you(selected by 5 apprentices)

    40%60%
  • Ensuring you understand the requirements of your end-point assessment(selected by 5 apprentices)

    60%40%
  • Percentage of apprentices that agreed with this statement
  • Percentage of apprentices that disagreed with this statement

Organisation

  • Organising well-structured training(selected by 5 apprentices)

    40%60%
  • Providing accessible training resources(selected by 5 apprentices)

    20%80%
  • Balancing online learning with classroom-based training to suit your apprenticeship(selected by 5 apprentices)

    20%80%
  • Taking into account your previous learning(selected by 5 apprentices)

    60%40%
  • Giving you relevant training that helps you perform your job better(selected by 5 apprentices)

    40%60%
  • Providing Off The Job training that takes up at least 20% of your total apprenticeship time(selected by 5 apprentices)

    60%40%
  • Percentage of apprentices that agreed with this statement
  • Percentage of apprentices that disagreed with this statement

Support

  • Helping you learn new skills and develop existing ones(selected by 5 apprentices)

    20%80%
  • Supporting you and your apprenticeship(selected by 5 apprentices)

    40%60%
  • Resolving any issues you have(selected by 5 apprentices)

    40%60%
  • Preparing you for success in your future career(selected by 5 apprentices)

    40%60%
Communication
Statement Percentage of apprentices that agreed with this statement Percentage of apprentices that disagreed with this statement
Communicating clearly with you 40% 60%
Ensuring you understand the requirements of your end-point assessment 60% 40%
Organisation
Statement Percentage of apprentices that agreed with this statement Percentage of apprentices that disagreed with this statement
Organising well-structured training 40% 60%
Providing accessible training resources 20% 80%
Balancing online learning with classroom-based training to suit your apprenticeship 20% 80%
Taking into account your previous learning 60% 40%
Giving you relevant training that helps you perform your job better 40% 60%
Providing Off The Job training that takes up at least 20% of your total apprenticeship time 60% 40%
Support
Statement Percentage of apprentices that agreed with this statement Percentage of apprentices that disagreed with this statement
Helping you learn new skills and develop existing ones 20% 80%
Supporting you and your apprenticeship 40% 60%
Resolving any issues you have 40% 60%
Preparing you for success in your future career 40% 60%

1 August 2022 to 31 July 2023

These reviews are for all courses delivered by this provider.

Employer reviews

We regularly ask employers to review providers they're working with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about areas of strength and improvement.

Good (9 reviews)

Areas of strength and improvement

Employers can select:

  • up to 3 things they think are strengths
  • up to 3 things they think need improvement
  • Percentage of employers that selected this as a strength
  • Percentage of employers that selected this as needs improvement
  • Providing the right training at the right time(selected by 4 employers)

    100%0%
  • Communication with employers(selected by 8 employers)

    50%50%
  • Getting new apprentices started(selected by 5 employers)

    100%0%
  • Improving apprentice skills(selected by 3 employers)

    100%0%
  • Working with small numbers of apprentices(selected by 1 employer)

    100%0%
  • Initial assessment of apprentices(selected by 1 employer)

    0%100%
  • Reporting on progress of apprentices(selected by 5 employers)

    20%80%
  • Training facilities(selected by 4 employers)

    75%25%
Statement Percentage of employers that selected this as a "strength" Percentage of employers that selected this as "needs improvement" Total number of employers that selected this statement
Providing the right training at the right time 100% 0% 4
Communication with employers 50% 50% 8
Getting new apprentices started 100% 0% 5
Improving apprentice skills 100% 0% 3
Working with small numbers of apprentices 100% 0% 1
Initial assessment of apprentices 0% 100% 1
Reporting on progress of apprentices 20% 80% 5
Training facilities 75% 25% 4

Apprentice reviews

We regularly ask apprentices to review providers they're training with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about how they found the training.

Good (5 reviews)

How apprentices found the training

We asked apprentices what was to a reasonable standard.

  • Percentage of apprentices that agreed with this statement
  • Percentage of apprentices that disagreed with this statement

Communication

  • Communicating clearly with you(selected by 5 apprentices)

    60%40%
  • Ensuring you understand the requirements of your end-point assessment(selected by 5 apprentices)

    80%20%
  • Percentage of apprentices that agreed with this statement
  • Percentage of apprentices that disagreed with this statement

Organisation

  • Organising well-structured training(selected by 5 apprentices)

    60%40%
  • Providing accessible training resources(selected by 5 apprentices)

    100%0%
  • Balancing online learning with classroom-based training to suit your apprenticeship(selected by 5 apprentices)

    80%20%
  • Taking into account your previous learning(selected by 5 apprentices)

    60%40%
  • Giving you relevant training that helps you perform your job better(selected by 5 apprentices)

    80%20%
  • Providing Off The Job training that takes up at least 20% of your total apprenticeship time(selected by 5 apprentices)

    60%40%
  • Percentage of apprentices that agreed with this statement
  • Percentage of apprentices that disagreed with this statement

Support

  • Helping you learn new skills and develop existing ones(selected by 5 apprentices)

    80%20%
  • Supporting you and your apprenticeship(selected by 5 apprentices)

    60%40%
  • Resolving any issues you have(selected by 5 apprentices)

    80%20%
  • Preparing you for success in your future career(selected by 5 apprentices)

    60%40%
Communication
Statement Percentage of apprentices that agreed with this statement Percentage of apprentices that disagreed with this statement
Communicating clearly with you 60% 40%
Ensuring you understand the requirements of your end-point assessment 80% 20%
Organisation
Statement Percentage of apprentices that agreed with this statement Percentage of apprentices that disagreed with this statement
Organising well-structured training 60% 40%
Providing accessible training resources 100% 0%
Balancing online learning with classroom-based training to suit your apprenticeship 80% 20%
Taking into account your previous learning 60% 40%
Giving you relevant training that helps you perform your job better 80% 20%
Providing Off The Job training that takes up at least 20% of your total apprenticeship time 60% 40%
Support
Statement Percentage of apprentices that agreed with this statement Percentage of apprentices that disagreed with this statement
Helping you learn new skills and develop existing ones 80% 20%
Supporting you and your apprenticeship 60% 40%
Resolving any issues you have 80% 20%
Preparing you for success in your future career 60% 40%

1 August 2021 to 31 July 2022

These reviews are for all courses delivered by this provider.

Employer reviews

We regularly ask employers to review providers they're working with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about areas of strength and improvement.

Good (15 reviews)

Areas of strength and improvement

Employers can select:

  • up to 3 things they think are strengths
  • up to 3 things they think need improvement
  • Percentage of employers that selected this as a strength
  • Percentage of employers that selected this as needs improvement
  • Providing the right training at the right time(selected by 5 employers)

    60%40%
  • Communication with employers(selected by 12 employers)

    42%58%
  • Getting new apprentices started(selected by 4 employers)

    25%75%
  • Improving apprentice skills(selected by 3 employers)

    67%33%
  • Working with small numbers of apprentices(selected by 5 employers)

    80%20%
  • Initial assessment of apprentices(selected by 3 employers)

    67%33%
  • Reporting on progress of apprentices(selected by 8 employers)

    12%88%
  • Adapting to my needs(selected by 2 employers)

    100%0%
  • Training facilities(selected by 3 employers)

    100%0%
Statement Percentage of employers that selected this as a "strength" Percentage of employers that selected this as "needs improvement" Total number of employers that selected this statement
Providing the right training at the right time 60% 40% 5
Communication with employers 42% 58% 12
Getting new apprentices started 25% 75% 4
Improving apprentice skills 67% 33% 3
Working with small numbers of apprentices 80% 20% 5
Initial assessment of apprentices 67% 33% 3
Reporting on progress of apprentices 12% 88% 8
Adapting to my needs 100% 0% 2
Training facilities 100% 0% 3

Apprentice reviews

We regularly ask apprentices to review providers they're training with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about how they found the training.

No results. Not enough apprentices gave feedback about this training provider.

1 August 2020 to 31 July 2021

These reviews are for all courses delivered by this provider.

Employer reviews

We regularly ask employers to review providers they're working with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about areas of strength and improvement.

Good (13 reviews)

Areas of strength and improvement

Employers can select:

  • up to 3 things they think are strengths
  • up to 3 things they think need improvement
  • Percentage of employers that selected this as a strength
  • Percentage of employers that selected this as needs improvement
  • Providing the right training at the right time(selected by 3 employers)

    0%100%
  • Communication with employers(selected by 9 employers)

    22%78%
  • Getting new apprentices started(selected by 4 employers)

    0%100%
  • Improving apprentice skills(selected by 7 employers)

    57%43%
  • Working with small numbers of apprentices(selected by 3 employers)

    67%33%
  • Initial assessment of apprentices(selected by 1 employer)

    0%100%
  • Reporting on progress of apprentices(selected by 7 employers)

    29%71%
  • Adapting to my needs(selected by 2 employers)

    100%0%
  • Training facilities(selected by 1 employer)

    100%0%
Statement Percentage of employers that selected this as a "strength" Percentage of employers that selected this as "needs improvement" Total number of employers that selected this statement
Providing the right training at the right time 0% 100% 3
Communication with employers 22% 78% 9
Getting new apprentices started 0% 100% 4
Improving apprentice skills 57% 43% 7
Working with small numbers of apprentices 67% 33% 3
Initial assessment of apprentices 0% 100% 1
Reporting on progress of apprentices 29% 71% 7
Adapting to my needs 100% 0% 2
Training facilities 100% 0% 1

Apprentice reviews

We regularly ask apprentices to review providers they're training with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about how they found the training.

No results. Not enough apprentices gave feedback about this training provider.

1 August 2020 to today

These reviews are for all courses delivered by this provider in the last 5 academic years.

Employer reviews

We regularly ask employers to review providers they're working with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about areas of strength and improvement.

Good (41 reviews)

Areas of strength and improvement

Employers can select:

  • up to 3 things they think are strengths
  • up to 3 things they think need improvement
  • Percentage of employers that selected this as a strength
  • Percentage of employers that selected this as needs improvement
  • Providing the right training at the right time(selected by 14 employers)

    64%36%
  • Communication with employers(selected by 32 employers)

    44%56%
  • Getting new apprentices started(selected by 15 employers)

    47%53%
  • Improving apprentice skills(selected by 15 employers)

    73%27%
  • Working with small numbers of apprentices(selected by 9 employers)

    78%22%
  • Initial assessment of apprentices(selected by 6 employers)

    50%50%
  • Reporting on progress of apprentices(selected by 23 employers)

    26%74%
  • Adapting to my needs(selected by 5 employers)

    100%0%
  • Training facilities(selected by 8 employers)

    88%12%
Statement Percentage of employers that selected this as a "strength" Percentage of employers that selected this as "needs improvement" Total number of employers that selected this statement
Providing the right training at the right time 64% 36% 14
Communication with employers 44% 56% 32
Getting new apprentices started 47% 53% 15
Improving apprentice skills 73% 27% 15
Working with small numbers of apprentices 78% 22% 9
Initial assessment of apprentices 50% 50% 6
Reporting on progress of apprentices 26% 74% 23
Adapting to my needs 100% 0% 5
Training facilities 88% 12% 8

Apprentice reviews

We regularly ask apprentices to review providers they're training with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about how they found the training.

Good (22 reviews)

How apprentices found the training

We asked apprentices what was to a reasonable standard.

  • Percentage of apprentices that agreed with this statement
  • Percentage of apprentices that disagreed with this statement

Communication

  • Communicating clearly with you(selected by 22 apprentices)

    50%50%
  • Ensuring you understand the requirements of your end-point assessment(selected by 22 apprentices)

    68%32%
  • Percentage of apprentices that agreed with this statement
  • Percentage of apprentices that disagreed with this statement

Organisation

  • Organising well-structured training(selected by 22 apprentices)

    45%55%
  • Providing accessible training resources(selected by 22 apprentices)

    59%41%
  • Balancing online learning with classroom-based training to suit your apprenticeship(selected by 22 apprentices)

    45%55%
  • Taking into account your previous learning(selected by 22 apprentices)

    64%36%
  • Giving you relevant training that helps you perform your job better(selected by 22 apprentices)

    50%50%
  • Providing Off The Job training that takes up at least 20% of your total apprenticeship time(selected by 22 apprentices)

    73%27%
  • Percentage of apprentices that agreed with this statement
  • Percentage of apprentices that disagreed with this statement

Support

  • Helping you learn new skills and develop existing ones(selected by 22 apprentices)

    55%45%
  • Supporting you and your apprenticeship(selected by 22 apprentices)

    50%50%
  • Resolving any issues you have(selected by 22 apprentices)

    59%41%
  • Preparing you for success in your future career(selected by 22 apprentices)

    59%41%
Communication
Statement Percentage of apprentices that agreed with this statement Percentage of apprentices that disagreed with this statement
Communicating clearly with you 50% 50%
Ensuring you understand the requirements of your end-point assessment 68% 32%
Organisation
Statement Percentage of apprentices that agreed with this statement Percentage of apprentices that disagreed with this statement
Organising well-structured training 45% 55%
Providing accessible training resources 59% 41%
Balancing online learning with classroom-based training to suit your apprenticeship 45% 55%
Taking into account your previous learning 64% 36%
Giving you relevant training that helps you perform your job better 50% 50%
Providing Off The Job training that takes up at least 20% of your total apprenticeship time 73% 27%
Support
Statement Percentage of apprentices that agreed with this statement Percentage of apprentices that disagreed with this statement
Helping you learn new skills and develop existing ones 55% 45%
Supporting you and your apprenticeship 50% 50%
Resolving any issues you have 59% 41%
Preparing you for success in your future career 59% 41%

Contact this training provider

Registered address
Oxford Road, Aylesbury, HP21 8PD
Telephone
01296588588

Training provider overview and courses delivered

View 21 courses delivered by this training provider

Buckinghamshire College Group has been successfully delivering apprenticeships in Buckinghamshire and beyond for over 20 years. We have a strong track record of successful outcomes, working in partnership with a range of employers from SMEs to large multinationals.

Buckinghamshire College Group is graded good by Ofsted. Our experienced team of assessors provide high quality support, delivering training in a way that meets the needs of each employer. We focus on impact measures to ensure that apprenticeships deliver benefits to businesses in areas such as reduced staff turnover and increased profitability.

We look forward to working with you to provide training and career opportunities for young people while delivering tangible benefits to your organisation.

For general information about this provider, such as the total participation and achievement rate for all courses they deliver, view our provider details page for Buckinghamshire College Group .

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Shortlisted

Buckinghamshire College Group is 1 of 102 training providers for Senior healthcare support worker (level 3).

View training providers for this course