Skip to main content
Training provider

CSA (SERVICES) LTD

Employer reviews

Excellent (169 reviews)

Employer review details
Statement Percentage of employers that selected this as a "strength" Percentage of employers that selected this as "needs improvement" Total number of employers that selected this statement
Communication with employers 63% 37% 115
Reporting on progress of apprentices 29% 71% 89
Working with small numbers of apprentices 97% 3% 74
Getting new apprentices started 93% 7% 57
Providing the right training at the right time 81% 19% 48
Improving apprentice skills 88% 12% 42
Adapting to my needs 73% 27% 37
Initial assessment of apprentices 67% 33% 30
Training facilities 64% 36% 14

Apprentice reviews

Good (32 reviews)

Apprentice review details
Communication
Statement Percentage of apprentices that agreed with this statement Percentage of apprentices that disagreed with this statement
Communicating clearly with you 88% 12%
Ensuring you understand the requirements of your end-point assessment 84% 16%
Organisation
Statement Percentage of apprentices that agreed with this statement Percentage of apprentices that disagreed with this statement
Organising well-structured training 94% 6%
Providing accessible training resources 94% 6%
Balancing online learning with classroom-based training to suit your apprenticeship 72% 28%
Taking into account your previous learning 78% 22%
Giving you relevant training that helps you perform your job better 88% 12%
Providing Off The Job training that takes up at least 20% of your total apprenticeship time 97% 3%
Support
Statement Percentage of apprentices that agreed with this statement Percentage of apprentices that disagreed with this statement
Helping you learn new skills and develop existing ones 91% 9%
Supporting you and your apprenticeship 91% 9%
Resolving any issues you have 94% 6%
Preparing you for success in your future career 84% 16%

Provider overview

The Credit Services Association is a Trade Association which represents the Debt Collection & Purchase Sector in the UK. Amongst a range of services we provide, we offer training and qualifications for local authorities and organisations operating in regulated sectors.

Our aim is to use our specialist expertise in regulatory compliance, risk, counter fraud, Trading Standards and debt advice services to enable employers large and small to up-skill or re-skill existing or new employees in these business-critical areas for enhanced organisational performance and social value.

Our apprenticeships team, which combines training, coaching and assessment excellence, delivers Workshops, one-to-ones and reviews online via Zoom or Teams.

Apprenticeship training course

Senior compliance and risk specialist (level 6)

36% achievement rate (out of 10 apprentices)

55% national achievement rate

Explain achievement rate
The percentage of apprentices who successfully achieved their apprenticeship when trained by this provider on a course in this subject area. This rate uses data from the 2022 to 2023 academic year.

CSA (SERVICES) LTD’s training options

Head office

2 Esh Plaza, Sir Bobby Robson Way, Newcastle Upon Tyne, NE13 9BA

  • available At apprentice’s workplace (national)
  • available Day release
  • not available Block release

Apprenticeship location

Check CSA (SERVICES) LTD’s training options for the apprenticeship location.

Contact this provider about this course

Telephone
01912170775
Shortlisted

CSA (SERVICES) LTD is 1 of 5 training providers for Senior compliance and risk specialist (level 6).

View training providers for this course

Back to top View shortlist