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Training provider

PERFORMANCE LEARNING GROUP LTD

UKPRN 10052607

Hospitality supervisor (level 3)

Training options for this course

This provider offers these training options for this course. Search for a city or postcode to view what options are available in your location and distances from your location to the training options.

Training option Location

At apprentice's workplace

Training at the employer's location.

Training is provided at apprentice's workplaces across England.

Block release

Training in blocks of a week or more at the provider's location.

Davic House, Unit 3, The Maltings, Station Road, Sawbridgeworth, Herts, CM21 9JX

Day release

One day a week at the provider's location.

Davic House, Unit 3, The Maltings, Station Road, Sawbridgeworth, Herts, CM21 9JX

Course achievements and participation

Achievements

69%

of apprentices (28 of 40) completed this course and passed their end-point assessment with this provider in academic year 2023 to 2024. 31% did not pass or left the course before taking the assessment.

42.4% national achievement rate

Participation

87

apprentices have completed this course and taken their end-point assessment with this provider since 2019

Course-level data collected by the Department for Education.

Training provider information

Employer and apprentice reviews for this training provider

Employers

Excellent

average review from 1 employer when asked to rate this provider as 'Excellent', 'Good', 'Poor' or 'Very poor'.

Apprentices

Excellent

average review from 12 apprentices when asked to rate this provider as 'Excellent', 'Good', 'Poor' or 'Very poor'.

Combined reviews for all courses delivered by this provider in the last full academic year (2023 to 2024). Data collected by Department for Education.
View reviews with feedback from the last 5 years

1 August 2024 to today

These are the most recent reviews for this training provider. We update the main star rating on this page when we have reviews from a full academic year.

Employer reviews

We regularly ask employers to review providers they're working with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about areas of strength and improvement.

Good (2 reviews)

Areas of strength and improvement

Employers can select:

  • up to 3 things they think are strengths
  • up to 3 things they think need improvement
  • Percentage of employers that selected this as a strength
  • Percentage of employers that selected this as needs improvement
  • Providing the right training at the right time(selected by 1 employer)

    0%100%
  • Communication with employers(selected by 2 employers)

    50%50%
  • Getting new apprentices started(selected by 1 employer)

    0%100%
  • Working with small numbers of apprentices(selected by 1 employer)

    100%0%
  • Initial assessment of apprentices(selected by 1 employer)

    100%0%
  • Adapting to my needs(selected by 1 employer)

    100%0%
Statement Percentage of employers that selected this as a "strength" Percentage of employers that selected this as "needs improvement" Total number of employers that selected this statement
Providing the right training at the right time 0% 100% 1
Communication with employers 50% 50% 2
Getting new apprentices started 0% 100% 1
Working with small numbers of apprentices 100% 0% 1
Initial assessment of apprentices 100% 0% 1
Adapting to my needs 100% 0% 1

Apprentice reviews

We regularly ask apprentices to review providers they're training with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about how they found the training.

Excellent (6 reviews)

How apprentices found the training

We asked apprentices what was to a reasonable standard.

  • Percentage of apprentices that agreed with this statement
  • Percentage of apprentices that disagreed with this statement

Communication

  • Communicating clearly with you(selected by 6 apprentices)

    100%0%
  • Ensuring you understand the requirements of your end-point assessment(selected by 6 apprentices)

    100%0%
  • Percentage of apprentices that agreed with this statement
  • Percentage of apprentices that disagreed with this statement

Organisation

  • Organising well-structured training(selected by 6 apprentices)

    100%0%
  • Providing accessible training resources(selected by 6 apprentices)

    100%0%
  • Balancing online learning with classroom-based training to suit your apprenticeship(selected by 6 apprentices)

    100%0%
  • Taking into account your previous learning(selected by 6 apprentices)

    100%0%
  • Giving you relevant training that helps you perform your job better(selected by 6 apprentices)

    100%0%
  • Providing Off The Job training that takes up at least 20% of your total apprenticeship time(selected by 6 apprentices)

    100%0%
  • Percentage of apprentices that agreed with this statement
  • Percentage of apprentices that disagreed with this statement

Support

  • Helping you learn new skills and develop existing ones(selected by 6 apprentices)

    100%0%
  • Supporting you and your apprenticeship(selected by 6 apprentices)

    100%0%
  • Resolving any issues you have(selected by 6 apprentices)

    100%0%
  • Preparing you for success in your future career(selected by 6 apprentices)

    100%0%
Communication
Statement Percentage of apprentices that agreed with this statement Percentage of apprentices that disagreed with this statement
Communicating clearly with you 100% 0%
Ensuring you understand the requirements of your end-point assessment 100% 0%
Organisation
Statement Percentage of apprentices that agreed with this statement Percentage of apprentices that disagreed with this statement
Organising well-structured training 100% 0%
Providing accessible training resources 100% 0%
Balancing online learning with classroom-based training to suit your apprenticeship 100% 0%
Taking into account your previous learning 100% 0%
Giving you relevant training that helps you perform your job better 100% 0%
Providing Off The Job training that takes up at least 20% of your total apprenticeship time 100% 0%
Support
Statement Percentage of apprentices that agreed with this statement Percentage of apprentices that disagreed with this statement
Helping you learn new skills and develop existing ones 100% 0%
Supporting you and your apprenticeship 100% 0%
Resolving any issues you have 100% 0%
Preparing you for success in your future career 100% 0%

1 August 2023 to 31 July 2024

These reviews are for all courses delivered by this provider in the last full academic year.

Employer reviews

We regularly ask employers to review providers they're working with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about areas of strength and improvement.

Excellent (1 review)

Areas of strength and improvement

Employers can select:

  • up to 3 things they think are strengths
  • up to 3 things they think need improvement
  • Percentage of employers that selected this as a strength
  • Percentage of employers that selected this as needs improvement
  • Providing the right training at the right time(selected by 1 employer)

    100%0%
  • Communication with employers(selected by 1 employer)

    100%0%
  • Adapting to my needs(selected by 1 employer)

    100%0%
Statement Percentage of employers that selected this as a "strength" Percentage of employers that selected this as "needs improvement" Total number of employers that selected this statement
Providing the right training at the right time 100% 0% 1
Communication with employers 100% 0% 1
Adapting to my needs 100% 0% 1

Apprentice reviews

We regularly ask apprentices to review providers they're training with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about how they found the training.

Excellent (12 reviews)

How apprentices found the training

We asked apprentices what was to a reasonable standard.

  • Percentage of apprentices that agreed with this statement
  • Percentage of apprentices that disagreed with this statement

Communication

  • Communicating clearly with you(selected by 12 apprentices)

    83%17%
  • Ensuring you understand the requirements of your end-point assessment(selected by 12 apprentices)

    92%8%
  • Percentage of apprentices that agreed with this statement
  • Percentage of apprentices that disagreed with this statement

Organisation

  • Organising well-structured training(selected by 12 apprentices)

    100%0%
  • Providing accessible training resources(selected by 12 apprentices)

    100%0%
  • Balancing online learning with classroom-based training to suit your apprenticeship(selected by 12 apprentices)

    100%0%
  • Taking into account your previous learning(selected by 12 apprentices)

    100%0%
  • Giving you relevant training that helps you perform your job better(selected by 12 apprentices)

    92%8%
  • Providing Off The Job training that takes up at least 20% of your total apprenticeship time(selected by 12 apprentices)

    92%8%
  • Percentage of apprentices that agreed with this statement
  • Percentage of apprentices that disagreed with this statement

Support

  • Helping you learn new skills and develop existing ones(selected by 12 apprentices)

    100%0%
  • Supporting you and your apprenticeship(selected by 12 apprentices)

    100%0%
  • Resolving any issues you have(selected by 12 apprentices)

    100%0%
  • Preparing you for success in your future career(selected by 12 apprentices)

    92%8%
Communication
Statement Percentage of apprentices that agreed with this statement Percentage of apprentices that disagreed with this statement
Communicating clearly with you 83% 17%
Ensuring you understand the requirements of your end-point assessment 92% 8%
Organisation
Statement Percentage of apprentices that agreed with this statement Percentage of apprentices that disagreed with this statement
Organising well-structured training 100% 0%
Providing accessible training resources 100% 0%
Balancing online learning with classroom-based training to suit your apprenticeship 100% 0%
Taking into account your previous learning 100% 0%
Giving you relevant training that helps you perform your job better 92% 8%
Providing Off The Job training that takes up at least 20% of your total apprenticeship time 92% 8%
Support
Statement Percentage of apprentices that agreed with this statement Percentage of apprentices that disagreed with this statement
Helping you learn new skills and develop existing ones 100% 0%
Supporting you and your apprenticeship 100% 0%
Resolving any issues you have 100% 0%
Preparing you for success in your future career 92% 8%

1 August 2022 to 31 July 2023

These reviews are for all courses delivered by this provider.

Employer reviews

We regularly ask employers to review providers they're working with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about areas of strength and improvement.

Excellent (4 reviews)

Areas of strength and improvement

Employers can select:

  • up to 3 things they think are strengths
  • up to 3 things they think need improvement
  • Percentage of employers that selected this as a strength
  • Percentage of employers that selected this as needs improvement
  • Providing the right training at the right time(selected by 3 employers)

    100%0%
  • Communication with employers(selected by 2 employers)

    50%50%
  • Getting new apprentices started(selected by 3 employers)

    100%0%
  • Improving apprentice skills(selected by 1 employer)

    0%100%
  • Initial assessment of apprentices(selected by 3 employers)

    100%0%
  • Reporting on progress of apprentices(selected by 2 employers)

    50%50%
  • Adapting to my needs(selected by 1 employer)

    100%0%
  • Training facilities(selected by 1 employer)

    0%100%
Statement Percentage of employers that selected this as a "strength" Percentage of employers that selected this as "needs improvement" Total number of employers that selected this statement
Providing the right training at the right time 100% 0% 3
Communication with employers 50% 50% 2
Getting new apprentices started 100% 0% 3
Improving apprentice skills 0% 100% 1
Initial assessment of apprentices 100% 0% 3
Reporting on progress of apprentices 50% 50% 2
Adapting to my needs 100% 0% 1
Training facilities 0% 100% 1

Apprentice reviews

We regularly ask apprentices to review providers they're training with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about how they found the training.

Good (12 reviews)

How apprentices found the training

We asked apprentices what was to a reasonable standard.

  • Percentage of apprentices that agreed with this statement
  • Percentage of apprentices that disagreed with this statement

Communication

  • Communicating clearly with you(selected by 12 apprentices)

    75%25%
  • Ensuring you understand the requirements of your end-point assessment(selected by 12 apprentices)

    83%17%
  • Percentage of apprentices that agreed with this statement
  • Percentage of apprentices that disagreed with this statement

Organisation

  • Organising well-structured training(selected by 12 apprentices)

    83%17%
  • Providing accessible training resources(selected by 12 apprentices)

    92%8%
  • Balancing online learning with classroom-based training to suit your apprenticeship(selected by 12 apprentices)

    75%25%
  • Taking into account your previous learning(selected by 12 apprentices)

    92%8%
  • Giving you relevant training that helps you perform your job better(selected by 12 apprentices)

    75%25%
  • Providing Off The Job training that takes up at least 20% of your total apprenticeship time(selected by 12 apprentices)

    92%8%
  • Percentage of apprentices that agreed with this statement
  • Percentage of apprentices that disagreed with this statement

Support

  • Helping you learn new skills and develop existing ones(selected by 12 apprentices)

    83%17%
  • Supporting you and your apprenticeship(selected by 12 apprentices)

    83%17%
  • Resolving any issues you have(selected by 12 apprentices)

    92%8%
  • Preparing you for success in your future career(selected by 12 apprentices)

    83%17%
Communication
Statement Percentage of apprentices that agreed with this statement Percentage of apprentices that disagreed with this statement
Communicating clearly with you 75% 25%
Ensuring you understand the requirements of your end-point assessment 83% 17%
Organisation
Statement Percentage of apprentices that agreed with this statement Percentage of apprentices that disagreed with this statement
Organising well-structured training 83% 17%
Providing accessible training resources 92% 8%
Balancing online learning with classroom-based training to suit your apprenticeship 75% 25%
Taking into account your previous learning 92% 8%
Giving you relevant training that helps you perform your job better 75% 25%
Providing Off The Job training that takes up at least 20% of your total apprenticeship time 92% 8%
Support
Statement Percentage of apprentices that agreed with this statement Percentage of apprentices that disagreed with this statement
Helping you learn new skills and develop existing ones 83% 17%
Supporting you and your apprenticeship 83% 17%
Resolving any issues you have 92% 8%
Preparing you for success in your future career 83% 17%

1 August 2021 to 31 July 2022

These reviews are for all courses delivered by this provider.

Employer reviews

We regularly ask employers to review providers they're working with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about areas of strength and improvement.

Excellent (6 reviews)

Areas of strength and improvement

Employers can select:

  • up to 3 things they think are strengths
  • up to 3 things they think need improvement
  • Percentage of employers that selected this as a strength
  • Percentage of employers that selected this as needs improvement
  • Providing the right training at the right time(selected by 2 employers)

    100%0%
  • Communication with employers(selected by 5 employers)

    100%0%
  • Getting new apprentices started(selected by 1 employer)

    100%0%
  • Improving apprentice skills(selected by 3 employers)

    67%33%
  • Working with small numbers of apprentices(selected by 2 employers)

    100%0%
  • Reporting on progress of apprentices(selected by 3 employers)

    100%0%
  • Adapting to my needs(selected by 1 employer)

    100%0%
Statement Percentage of employers that selected this as a "strength" Percentage of employers that selected this as "needs improvement" Total number of employers that selected this statement
Providing the right training at the right time 100% 0% 2
Communication with employers 100% 0% 5
Getting new apprentices started 100% 0% 1
Improving apprentice skills 67% 33% 3
Working with small numbers of apprentices 100% 0% 2
Reporting on progress of apprentices 100% 0% 3
Adapting to my needs 100% 0% 1

Apprentice reviews

We regularly ask apprentices to review providers they're training with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about how they found the training.

No results. Not enough apprentices gave feedback about this training provider.

1 August 2020 to 31 July 2021

These reviews are for all courses delivered by this provider.

Employer reviews

We regularly ask employers to review providers they're working with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about areas of strength and improvement.

Excellent (8 reviews)

Areas of strength and improvement

Employers can select:

  • up to 3 things they think are strengths
  • up to 3 things they think need improvement
  • Percentage of employers that selected this as a strength
  • Percentage of employers that selected this as needs improvement
  • Providing the right training at the right time(selected by 4 employers)

    100%0%
  • Communication with employers(selected by 6 employers)

    100%0%
  • Improving apprentice skills(selected by 1 employer)

    100%0%
  • Working with small numbers of apprentices(selected by 4 employers)

    100%0%
  • Initial assessment of apprentices(selected by 1 employer)

    100%0%
  • Reporting on progress of apprentices(selected by 5 employers)

    80%20%
  • Adapting to my needs(selected by 3 employers)

    100%0%
Statement Percentage of employers that selected this as a "strength" Percentage of employers that selected this as "needs improvement" Total number of employers that selected this statement
Providing the right training at the right time 100% 0% 4
Communication with employers 100% 0% 6
Improving apprentice skills 100% 0% 1
Working with small numbers of apprentices 100% 0% 4
Initial assessment of apprentices 100% 0% 1
Reporting on progress of apprentices 80% 20% 5
Adapting to my needs 100% 0% 3

Apprentice reviews

We regularly ask apprentices to review providers they're training with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about how they found the training.

No results. Not enough apprentices gave feedback about this training provider.

1 August 2020 to today

These reviews are for all courses delivered by this provider in the last 5 academic years.

Employer reviews

We regularly ask employers to review providers they're working with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about areas of strength and improvement.

Excellent (21 reviews)

Areas of strength and improvement

Employers can select:

  • up to 3 things they think are strengths
  • up to 3 things they think need improvement
  • Percentage of employers that selected this as a strength
  • Percentage of employers that selected this as needs improvement
  • Providing the right training at the right time(selected by 11 employers)

    91%9%
  • Communication with employers(selected by 16 employers)

    88%12%
  • Getting new apprentices started(selected by 5 employers)

    80%20%
  • Improving apprentice skills(selected by 5 employers)

    60%40%
  • Working with small numbers of apprentices(selected by 7 employers)

    100%0%
  • Initial assessment of apprentices(selected by 5 employers)

    100%0%
  • Reporting on progress of apprentices(selected by 10 employers)

    80%20%
  • Adapting to my needs(selected by 7 employers)

    100%0%
  • Training facilities(selected by 1 employer)

    0%100%
Statement Percentage of employers that selected this as a "strength" Percentage of employers that selected this as "needs improvement" Total number of employers that selected this statement
Providing the right training at the right time 91% 9% 11
Communication with employers 88% 12% 16
Getting new apprentices started 80% 20% 5
Improving apprentice skills 60% 40% 5
Working with small numbers of apprentices 100% 0% 7
Initial assessment of apprentices 100% 0% 5
Reporting on progress of apprentices 80% 20% 10
Adapting to my needs 100% 0% 7
Training facilities 0% 100% 1

Apprentice reviews

We regularly ask apprentices to review providers they're training with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about how they found the training.

Excellent (30 reviews)

How apprentices found the training

We asked apprentices what was to a reasonable standard.

  • Percentage of apprentices that agreed with this statement
  • Percentage of apprentices that disagreed with this statement

Communication

  • Communicating clearly with you(selected by 30 apprentices)

    83%17%
  • Ensuring you understand the requirements of your end-point assessment(selected by 30 apprentices)

    90%10%
  • Percentage of apprentices that agreed with this statement
  • Percentage of apprentices that disagreed with this statement

Organisation

  • Organising well-structured training(selected by 30 apprentices)

    93%7%
  • Providing accessible training resources(selected by 30 apprentices)

    97%3%
  • Balancing online learning with classroom-based training to suit your apprenticeship(selected by 30 apprentices)

    90%10%
  • Taking into account your previous learning(selected by 30 apprentices)

    97%3%
  • Giving you relevant training that helps you perform your job better(selected by 30 apprentices)

    87%13%
  • Providing Off The Job training that takes up at least 20% of your total apprenticeship time(selected by 30 apprentices)

    93%7%
  • Percentage of apprentices that agreed with this statement
  • Percentage of apprentices that disagreed with this statement

Support

  • Helping you learn new skills and develop existing ones(selected by 30 apprentices)

    93%7%
  • Supporting you and your apprenticeship(selected by 30 apprentices)

    93%7%
  • Resolving any issues you have(selected by 30 apprentices)

    97%3%
  • Preparing you for success in your future career(selected by 30 apprentices)

    90%10%
Communication
Statement Percentage of apprentices that agreed with this statement Percentage of apprentices that disagreed with this statement
Communicating clearly with you 83% 17%
Ensuring you understand the requirements of your end-point assessment 90% 10%
Organisation
Statement Percentage of apprentices that agreed with this statement Percentage of apprentices that disagreed with this statement
Organising well-structured training 93% 7%
Providing accessible training resources 97% 3%
Balancing online learning with classroom-based training to suit your apprenticeship 90% 10%
Taking into account your previous learning 97% 3%
Giving you relevant training that helps you perform your job better 87% 13%
Providing Off The Job training that takes up at least 20% of your total apprenticeship time 93% 7%
Support
Statement Percentage of apprentices that agreed with this statement Percentage of apprentices that disagreed with this statement
Helping you learn new skills and develop existing ones 93% 7%
Supporting you and your apprenticeship 93% 7%
Resolving any issues you have 97% 3%
Preparing you for success in your future career 90% 10%

Contact this training provider

Registered address
Unit 5, Ducketts Wharf, South Street, Bishop's Stortford, CM23 3AR
Telephone
01279898763

Training provider overview and courses delivered

View 15 courses delivered by this training provider

Performance Learning Group are training and development specialists who are experienced in delivering apprenticeships on a Nationwide basis in Hospitality, Business Management and Training & Development. As directors we have over 40 years experience in the industry. Whether you want to design a fully fledged apprenticeship programme, or support with internal training, let our experts guide you and deliver outstanding experiences for your business and your people. We provide an end to end service that is tailored to suit your business needs, as well as making sure your apprentice gets the best support available to help them become the future of your company.

For general information about this provider, such as the total participation and achievement rate for all courses they deliver, view our provider details page for PERFORMANCE LEARNING GROUP LTD .

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Shortlisted

PERFORMANCE LEARNING GROUP LTD is 1 of 78 training providers for Hospitality supervisor (level 3).

View training providers for this course