Training provider

UMBRELLA TRAINING AND EMPLOYMENT SOLUTIONS LIMITED

Employer reviews

Excellent (154 reviews)

Employer review details

Statement	Percentage of employers that selected this as a "strength"	Percentage of employers that selected this as "needs improvement"	Total number of employers that selected this statement
Communication with employers	60%	40%	118
Reporting on progress of apprentices	43%	57%	76
Adapting to my needs	78%	22%	74
Getting new apprentices started	85%	15%	62
Providing the right training at the right time	80%	20%	59
Improving apprentice skills	88%	12%	50
Working with small numbers of apprentices	91%	9%	44
Initial assessment of apprentices	77%	23%	30
Training facilities	27%	73%	15

Apprentice reviews

Good (47 reviews)

Apprentice review details

Communication
Statement	Percentage of apprentices that agreed with this statement	Percentage of apprentices that disagreed with this statement
Communicating clearly with you	74%	26%
Ensuring you understand the requirements of your end-point assessment	79%	21%

Organisation
Statement	Percentage of apprentices that agreed with this statement	Percentage of apprentices that disagreed with this statement
Organising well-structured training	79%	21%
Providing accessible training resources	81%	19%
Balancing online learning with classroom-based training to suit your apprenticeship	79%	21%
Taking into account your previous learning	79%	21%
Giving you relevant training that helps you perform your job better	81%	19%
Providing Off The Job training that takes up at least 20% of your total apprenticeship time	87%	13%

Support
Statement	Percentage of apprentices that agreed with this statement	Percentage of apprentices that disagreed with this statement
Helping you learn new skills and develop existing ones	85%	15%
Supporting you and your apprenticeship	81%	19%
Resolving any issues you have	83%	17%
Preparing you for success in your future career	79%	21%

Provider overview

We are a hospitality apprenticeship provider; offering more than 11 years' experience in apprenticeship delivery. Since 2012, we have been working with employers in the hospitality sector - including many industry-leading 4 and 5 star hotels, restaurant groups and contact catering businesses, as well as smaller independent sites. We understand how important it is for employers to maximise their return on investment. We work collaboratively with our employer partners to implement new & exciting programmes which deliver quality and consistent training to our apprentices. We support our partners through every stage of their apprenticeship journey; ensuring their apprentices achieve lifelong learning, sustainable employment and achievement.

Courses offered

View all 12 courses offered by this provider

Select a course to view locations, training options and contact details.

Chef de partie (level 3)

Commis chef (level 2)

Event assistant (level 3)

Hospitality manager (level 4)

Hospitality supervisor (level 3)

Hospitality team member (level 2)

Operations or departmental manager (level 5)

Production chef (level 2)

Sales executive (level 4)

Senior culinary chef (level 4)

Senior production chef (level 3)

Team leader or supervisor (level 3)

Apprenticeship training course

Hospitality supervisor (level 3)

65% achievement rate (out of 110 apprentices)

49% national achievement rate

Explain achievement rate

The percentage of apprentices who successfully achieved their apprenticeship when trained by this provider on a course in this subject area. This rate uses data from the 2018 to 2019 academic year.

Apprenticeship location

Canterbury, Kent Remove location