Training provider

UMBRELLA TRAINING AND EMPLOYMENT SOLUTIONS LIMITED

Employer reviews

Excellent (82 reviews)

Employer review details

Statement	Percentage of employers that selected this as a "strength"	Percentage of employers that selected this as "needs improvement"	Total number of employers that selected this statement
Communication with employers	62%	38%	61
Reporting on progress of apprentices	52%	48%	40
Adapting to my needs	79%	21%	39
Providing the right training at the right time	88%	12%	34
Getting new apprentices started	88%	12%	34
Improving apprentice skills	76%	24%	21
Working with small numbers of apprentices	85%	15%	20
Initial assessment of apprentices	69%	31%	13
Training facilities	29%	71%	7

Apprentice reviews

Good (86 reviews)

Apprentice review details

Communication
Statement	Percentage of apprentices that agreed with this statement	Percentage of apprentices that disagreed with this statement
Communicating clearly with you	76%	24%
Ensuring you understand the requirements of your end-point assessment	81%	19%

Organisation
Statement	Percentage of apprentices that agreed with this statement	Percentage of apprentices that disagreed with this statement
Organising well-structured training	80%	20%
Providing accessible training resources	81%	19%
Balancing online learning with classroom-based training to suit your apprenticeship	78%	22%
Taking into account your previous learning	79%	21%
Giving you relevant training that helps you perform your job better	81%	19%
Providing Off The Job training that takes up at least 20% of your total apprenticeship time	85%	15%

Support
Statement	Percentage of apprentices that agreed with this statement	Percentage of apprentices that disagreed with this statement
Helping you learn new skills and develop existing ones	86%	14%
Supporting you and your apprenticeship	79%	21%
Resolving any issues you have	80%	20%
Preparing you for success in your future career	83%	17%

Provider overview

We are a hospitality apprenticeship provider; offering more than 11 years' experience in apprenticeship delivery. Since 2012, we have been working with employers in the hospitality sector - including many industry-leading 4 and 5 star hotels, restaurant groups and contact catering businesses, as well as smaller independent sites. We understand how important it is for employers to maximise their return on investment. We work collaboratively with our employer partners to implement new and exciting programmes which deliver quality and consistent training to our apprentices. We support our partners through every stage of their apprenticeship journey; ensuring their apprentices achieve lifelong learning, sustainable employment and achievement.

Courses offered

View all 12 courses offered by this provider

Select a course to view locations, training options and contact details.

Chef de partie (level 3)

Commis chef (level 2)

Event assistant (level 3)

Hospitality manager (level 4)

Hospitality supervisor (level 3)

Hospitality team member (level 2)

Operations manager (level 5)

Production chef (level 2)

Sales executive (level 4)

Senior culinary chef (level 4)

Senior production chef (level 3)

Team leader (level 3)

Apprenticeship training course

Hospitality supervisor (level 3)

39% achievement rate (out of 90 apprentices)

43% national achievement rate

Explain achievement rate

The percentage of apprentices who successfully achieved their apprenticeship when trained by this provider on a course in this subject area. This rate uses data from the 2022 to 2023 academic year.

Apprenticeship location

Canterbury, Kent Remove location