Training providers for Customer service practitioner (level 2)

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1. Shortlisted

   SMART DENTAL ACADEMY LIMITED

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   • Training options within 10 miles:

     At apprentice's workplace: 0.0 miles ; Training at the employer's location.

     Day release: 2.3 miles ; One day a week at the provider's location.

   • Provider reviews in 2024 to 2025:

     No employer reviews

     No apprentice reviews

   • Course achievement rate in 2023 to 2024: No achievement rate - not enough data
2. Shortlisted

   WIRRAL METROPOLITAN COLLEGE

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   • Training options within 10 miles:

     At apprentice's workplace: 0.0 miles ; Training at the employer's location.

     Day release: 4.0 miles ; One day a week at the provider's location.

   • Provider reviews in 2024 to 2025:

     No employer reviews

     Good (10 apprentice reviews)

   • Course achievement rate in 2023 to 2024: 73.7% (out of 20 apprentices)
3. Shortlisted

   REAL SKILLS TRAINING LTD

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   • Training options within 10 miles:

     At apprentice's workplace: 0.0 miles ; Training at the employer's location.

     Block release: 5.5 miles ; Blocks of a week or more at the provider's location.

     Day release: 5.5 miles ; One day a week at the provider's location.

   • Provider reviews in 2024 to 2025:

     Good (4 employer reviews)

     Poor (12 apprentice reviews)

   • Course achievement rate in 2023 to 2024: No achievement rate - not enough data
4. Shortlisted

   TRS TRAINING LIMITED

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   • Training options within 10 miles:

     At apprentice's workplace: 0.0 miles ; Training at the employer's location.

     Block release: 7.6 miles ; Blocks of a week or more at the provider's location.

     Day release at multiple locations: ; closest 7.6 miles ; One day a week at the provider's location.

   • Provider reviews in 2024 to 2025:

     Good (1 employer review)

     Good (19 apprentice reviews)

   • Course achievement rate in 2023 to 2024: No achievement rate - not enough data
5. Shortlisted

   SOUTH HAMPSHIRE COLLEGE GROUP

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   • Training options within 10 miles:

     At apprentice's workplace: 0.0 miles ; Training at the employer's location.

   • Provider reviews in 2024 to 2025:

     Good (10 employer reviews)

     Good (27 apprentice reviews)

   • Course achievement rate in 2023 to 2024: 100% (out of 10 apprentices)
6. Shortlisted

   INDEPENDENT TRAINING SERVICES LIMITED

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   • Training options within 10 miles:

     At apprentice's workplace: 0.0 miles ; Training at the employer's location.

   • Provider reviews in 2024 to 2025:

     Good (1 employer review)

     No apprentice reviews

   • Course achievement rate in 2023 to 2024: 100% (out of 10 apprentices)
7. Shortlisted

   NORTH WARWICKSHIRE AND SOUTH LEICESTERSHIRE COLLEGE

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   • Training options within 10 miles:

     At apprentice's workplace: 0.0 miles ; Training at the employer's location.

   • Provider reviews in 2024 to 2025:

     No employer reviews

     Good (9 apprentice reviews)

   • Course achievement rate in 2023 to 2024: 100% (out of 10 apprentices)
8. Shortlisted

   NTG TRAINING LTD

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   • Training options within 10 miles:

     At apprentice's workplace: 0.0 miles ; Training at the employer's location.

   • Provider reviews in 2024 to 2025:

     Excellent (1 employer review)

     Excellent (8 apprentice reviews)

   • Course achievement rate in 2023 to 2024: 87.5% (out of 10 apprentices)
9. Shortlisted

   SOMERSET SKILLS & LEARNING CIC

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   • Training options within 10 miles:

     At apprentice's workplace: 0.0 miles ; Training at the employer's location.

   • Provider reviews in 2024 to 2025:

     Good (1 employer review)

     Excellent (7 apprentice reviews)

   • Course achievement rate in 2023 to 2024: 87.5% (out of 10 apprentices)
10. Shortlisted

    UNIVERSITY COLLEGE BIRMINGHAM

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    • Training options within 10 miles:

      At apprentice's workplace: 0.0 miles ; Training at the employer's location.

    • Provider reviews in 2024 to 2025:

      No employer reviews

      Good (42 apprentice reviews)

    • Course achievement rate in 2023 to 2024: 83.3% (out of 10 apprentices)

If you cannot find a suitable training provider

If the training providers listed are not suitable or there are none listed, we can ask training providers if they can run Customer service practitioner (level 2). If a training provider can offer a course, we'll send you their contact details.

You can use this service if you employ apprentices. You'll need to be signed in to your apprenticeship service account.