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Training provider

CLEARLINE RECRUITMENT LTD

Employer reviews

Excellent (18 reviews)

Employer review details
Statement Percentage of employers that selected this as a "strength" Percentage of employers that selected this as "needs improvement" Total number of employers that selected this statement
Communication with employers 88% 12% 17
Getting new apprentices started 82% 18% 11
Reporting on progress of apprentices 43% 57% 7
Providing the right training at the right time 100% 0% 5
Working with small numbers of apprentices 80% 20% 5
Improving apprentice skills 100% 0% 4
Initial assessment of apprentices 100% 0% 4
Adapting to my needs 100% 0% 1
Training facilities 100% 0% 1

Apprentice reviews

Good (15 reviews)

Apprentice review details
Communication
Statement Percentage of apprentices that agreed with this statement Percentage of apprentices that disagreed with this statement
Communicating clearly with you 87% 13%
Ensuring you understand the requirements of your end-point assessment 93% 7%
Organisation
Statement Percentage of apprentices that agreed with this statement Percentage of apprentices that disagreed with this statement
Organising well-structured training 87% 13%
Providing accessible training resources 93% 7%
Balancing online learning with classroom-based training to suit your apprenticeship 73% 27%
Taking into account your previous learning 73% 27%
Giving you relevant training that helps you perform your job better 80% 20%
Providing Off The Job training that takes up at least 20% of your total apprenticeship time 87% 13%
Support
Statement Percentage of apprentices that agreed with this statement Percentage of apprentices that disagreed with this statement
Helping you learn new skills and develop existing ones 73% 27%
Supporting you and your apprenticeship 93% 7%
Resolving any issues you have 93% 7%
Preparing you for success in your future career 87% 13%

Provider overview

Next Step Apprenticeships is based in the centre of Brighton, providing apprenticeship training across Sussex for the Business, Management and Financial Services sectors.

We train both new apprentices and existing staff who need to up-skill. Our experienced recruitment team work closely with you as the employer to understand your business needs and to help you select the right candidate for the right apprenticeship.

Our team of trainers are experts in their field and are used to working with apprentices of all ages and at all levels, from school leavers to senior leaders. Our strength is rigorous planning, continuous review of progress and individualised support for both you and your apprentice.

Apprenticeship training course

Customer service practitioner (level 2)

50% achievement rate (out of 10 apprentices)

54% national achievement rate

Explain achievement rate
The percentage of apprentices who successfully achieved their apprenticeship when trained by this provider on a course in this subject area. This rate uses data from the 2022 to 2023 academic year.

Apprenticeship location

WA3 Salford Remove location

CLEARLINE RECRUITMENT LTD’s training options

Head office 207.7 miles away

Stanford House, South Road, Brighton, BN1 6SB

  • available At apprentice’s workplace
  • not available Day release
  • not available Block release

Contact this provider about this course

Telephone
01273063769
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