Training provider

MERCURI INTERNATIONAL (UK) LIMITED

Employer reviews

Good (43 reviews)

Employer review details

Statement	Percentage of employers that selected this as a "strength"	Percentage of employers that selected this as "needs improvement"	Total number of employers that selected this statement
Communication with employers	77%	23%	35
Providing the right training at the right time	68%	32%	19
Reporting on progress of apprentices	75%	25%	16
Improving apprentice skills	73%	27%	15
Adapting to my needs	73%	27%	15
Getting new apprentices started	60%	40%	10
Working with small numbers of apprentices	80%	20%	5
Training facilities	25%	75%	4
Initial assessment of apprentices	100%	0%	3

Apprentice reviews

Good (6 reviews)

Apprentice review details

Communication
Statement	Percentage of apprentices that agreed with this statement	Percentage of apprentices that disagreed with this statement
Communicating clearly with you	83%	17%
Ensuring you understand the requirements of your end-point assessment	83%	17%

Organisation
Statement	Percentage of apprentices that agreed with this statement	Percentage of apprentices that disagreed with this statement
Organising well-structured training	67%	33%
Providing accessible training resources	67%	33%
Balancing online learning with classroom-based training to suit your apprenticeship	67%	33%
Taking into account your previous learning	83%	17%
Giving you relevant training that helps you perform your job better	67%	33%
Providing Off The Job training that takes up at least 20% of your total apprenticeship time	67%	33%

Support
Statement	Percentage of apprentices that agreed with this statement	Percentage of apprentices that disagreed with this statement
Helping you learn new skills and develop existing ones	67%	33%
Supporting you and your apprenticeship	67%	33%
Resolving any issues you have	67%	33%
Preparing you for success in your future career	67%	33%

Provider overview

Mercuri International UK is a nationwide training provider with 60 years experience delivering commercial excellence by transforming organizations and empowering people to reach their potential. We have been working with employers across the UK delivering apprenticeship programmes since the beginning of 2019. Our programmes are delivered through a combination of integrated multi-format learning methods. Mercuri Coaches work with apprentices using virtual & remote learning platforms as well as face to face classroom sessions. We work with employers wherever they are, providing closed cohort apprenticeships as well delivering open cohorts to apprentices from different employers at a range of geographical locations.

Courses offered

View all 10 courses offered by this provider

Select a course to view locations, training options and contact details.

Business administrator (level 3)

Content creator (level 3)

Customer service practitioner (level 2)

Customer service specialist (level 3)

Early years practitioner (level 2)

Improvement technician (level 3)

IT technical salesperson (level 3)

Operations manager (level 5)

Sales executive (level 4)

Team leader (level 3)

Apprenticeship training course

Customer service practitioner (level 2)

38% achievement rate (out of 150 apprentices)

54% national achievement rate

Explain achievement rate

The percentage of apprentices who successfully achieved their apprenticeship when trained by this provider on a course in this subject area. This rate uses data from the 2022 to 2023 academic year.