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Training provider

FE BUSINESS LIMITED

Employer reviews

Good (23 reviews)

Employer review details
Statement Percentage of employers that selected this as a "strength" Percentage of employers that selected this as "needs improvement" Total number of employers that selected this statement
Communication with employers 47% 53% 17
Getting new apprentices started 93% 7% 15
Reporting on progress of apprentices 10% 90% 10
Providing the right training at the right time 78% 22% 9
Improving apprentice skills 62% 38% 8
Working with small numbers of apprentices 100% 0% 7
Initial assessment of apprentices 80% 20% 5
Adapting to my needs 60% 40% 5
Training facilities 100% 0% 1

Apprentice reviews

Good (15 reviews)

Apprentice review details
Communication
Statement Percentage of apprentices that agreed with this statement Percentage of apprentices that disagreed with this statement
Communicating clearly with you 60% 40%
Ensuring you understand the requirements of your end-point assessment 80% 20%
Organisation
Statement Percentage of apprentices that agreed with this statement Percentage of apprentices that disagreed with this statement
Organising well-structured training 67% 33%
Providing accessible training resources 93% 7%
Balancing online learning with classroom-based training to suit your apprenticeship 67% 33%
Taking into account your previous learning 80% 20%
Giving you relevant training that helps you perform your job better 80% 20%
Providing Off The Job training that takes up at least 20% of your total apprenticeship time 80% 20%
Support
Statement Percentage of apprentices that agreed with this statement Percentage of apprentices that disagreed with this statement
Helping you learn new skills and develop existing ones 93% 7%
Supporting you and your apprenticeship 80% 20%
Resolving any issues you have 67% 33%
Preparing you for success in your future career 73% 27%

Provider overview

FE Business is a training provider delivering apprenticeships across London and the South East. Our focus is to deliver outstanding apprenticeship programmes that help you to achieve your business objectives, as well as new opportunities for your apprentices.

We specialise in Business and Professional Services sectors and qualifications, including:

  • Leadership and Management

  • Business Administration

  • Digital and Social Media

  • Customer Service

  • Sales and Marketing

  • Accountancy and Law.

We will deliver flexible apprenticeship programmes that fit with your business needs and culture, in order to deliver the right impacts for your business.

Apprenticeship training course

Customer service practitioner (level 2)

28% achievement rate (out of 30 apprentices)

54% national achievement rate

Explain achievement rate
The percentage of apprentices who successfully achieved their apprenticeship when trained by this provider on a course in this subject area. This rate uses data from the 2022 to 2023 academic year.

Apprenticeship location

Barnsley, South Yorkshire Remove location

FE BUSINESS LIMITED’s training options

Head office 146.1 miles away

Gadd House, Arcadia Avenue, London, N3 2JU

  • not available At apprentice’s workplace
  • not available Day release
  • available Block release: 154.1 miles away

Block release address

1 LONG LANE, LONDON, SE1 4PG

Contact this provider about this course

Telephone
07956484692
Shortlisted

FE BUSINESS LIMITED is 1 of 407 training providers for Customer service practitioner (level 2) at the apprenticeship location.

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