Skip to main content

We're improving Find apprenticeship training. What do you think of this service? (opens in a new tab)


Training provider

THE EDUCATION AND SKILLS PARTNERSHIP LTD

Employer reviews

Good (16 reviews)

Employer review details
Statement Percentage of employers that selected this as a "strength" Percentage of employers that selected this as "needs improvement" Total number of employers that selected this statement
Providing the right training at the right time 75% 25% 12
Communication with employers 64% 36% 11
Improving apprentice skills 88% 12% 8
Adapting to my needs 86% 14% 7
Reporting on progress of apprentices 40% 60% 5
Getting new apprentices started 75% 25% 4
Working with small numbers of apprentices 100% 0% 3
Initial assessment of apprentices 100% 0% 3
Training facilities 50% 50% 2

Apprentice reviews

Not yet reviewed

Provider overview

The Education and Skills Partnership (ESP) is a Kent based training and apprenticeship company providing national coverage for all our services.

Robust, strategic planning and management processes are in place.

Our management team has many years experience working with both private and public providers developing innovative programmes that match true business needs. With industry professional employed trainers and assessors ESP provide employers with a range of workforce development programmes right across their business, from the shop floor to the Boardroom.

Courses offered

View all 40 courses offered by this provider

Select a course to view locations, training options and contact details.

Associate project manager (level 4)
Business administrator (level 3)
Business analyst (level 4)
Cellular network field engineer (level 4)
Coaching professional (level 5)
Construction plant operative (level 2)
Customer service practitioner (level 2)
Customer service specialist (level 3)
Employability practitioner (level 4)
Event assistant (level 3)
Hairdressing professional (level 2)
Highways maintenance skilled operative (level 2)
HR support (level 3)
Improvement practitioner (level 4)
Improvement specialist (level 5)
Improvement technician (level 3)
Information communications technician (level 3)
IT solutions technician (level 3)
IT technical salesperson (level 3)
Lean manufacturing operative (level 2)
Learning and development consultant business partner (level 5)
Learning and development practitioner (level 3)
Learning and skills assessor (level 3)
Learning and skills mentor (level 4)
Learning and skills teacher (level 5)
Lifting technician (level 2)
Network cable installer (level 3)
Operations manager (level 5)
Quality practitioner (level 4)
Recruitment consultant (level 3)
Recruitment resourcer (level 2)
Retail manager (level 4)
Retail team leader (level 3)
Retailer (level 2)
Sales executive (level 4)
Supply chain operator (level 2)
Supply chain practitioner (fast-moving consumer goods (FMCG)) (level 3)
Supply chain warehouse operative (level 2)
Team leader (level 3)
Telecoms field operative (level 2)
Apprenticeship training course

Customer service practitioner (level 2)

45% achievement rate (out of 50 apprentices)

54% national achievement rate

Explain achievement rate
The percentage of apprentices who successfully achieved their apprenticeship when trained by this provider on a course in this subject area. This rate uses data from the 2022 to 2023 academic year.

Apprenticeship location

birmingham, west midlands Remove location

THE EDUCATION AND SKILLS PARTNERSHIP LTD’s training options

Head office 149.7 miles away

Ground Floor, Williamson House, Wotton Road, Ashford, TN23 6LW

  • available At apprentice’s workplace (national)
  • available Day release: 149.7 miles away
  • available Block release: 149.7 miles away

Day and block release address

Williamson house, Wotton Road, Ashford, Kent, TN23 6LW

Contact this provider about this course

Telephone
01233632111
Shortlisted

THE EDUCATION AND SKILLS PARTNERSHIP LTD is 1 of 402 training providers for Customer service practitioner (level 2) at the apprenticeship location.

View training providers

We're improving Find apprenticeship training. What did you think of this service? (opens in a new tab)

Back to top View shortlist