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Training provider

APPRENTICE TEAM LTD

Employer reviews

Excellent (22 reviews)

Employer review details
Statement Percentage of employers that selected this as a "strength" Percentage of employers that selected this as "needs improvement" Total number of employers that selected this statement
Communication with employers 100% 0% 19
Reporting on progress of apprentices 85% 15% 13
Getting new apprentices started 100% 0% 9
Providing the right training at the right time 100% 0% 8
Improving apprentice skills 100% 0% 7
Initial assessment of apprentices 80% 20% 5
Adapting to my needs 60% 40% 5
Training facilities 25% 75% 4
Working with small numbers of apprentices 100% 0% 3

Apprentice reviews

Excellent (49 reviews)

Apprentice review details
Communication
Statement Percentage of apprentices that agreed with this statement Percentage of apprentices that disagreed with this statement
Communicating clearly with you 92% 8%
Ensuring you understand the requirements of your end-point assessment 86% 14%
Organisation
Statement Percentage of apprentices that agreed with this statement Percentage of apprentices that disagreed with this statement
Organising well-structured training 92% 8%
Providing accessible training resources 88% 12%
Balancing online learning with classroom-based training to suit your apprenticeship 82% 18%
Taking into account your previous learning 90% 10%
Giving you relevant training that helps you perform your job better 90% 10%
Providing Off The Job training that takes up at least 20% of your total apprenticeship time 88% 12%
Support
Statement Percentage of apprentices that agreed with this statement Percentage of apprentices that disagreed with this statement
Helping you learn new skills and develop existing ones 90% 10%
Supporting you and your apprenticeship 92% 8%
Resolving any issues you have 94% 6%
Preparing you for success in your future career 92% 8%

Provider overview

Apprentice Team Ltd are quality deliverers of a range of training programmes including apprenticeships, approved to deliver a wide range qualifications and academic levels.

With an accredited training centre in Chesterfield and delivering training services throughout several regions, ATL are proficient at supporting employers through our team of dedicated assessment and training professionals across the country.

We pride ourselves on the quality of delivery and customer service provided to our clients, continually adopting new and exciting teaching and delivery methods to meet the individual needs of each business and apprentice with thorough needs analysis ensuring clients receive the platform to achieve their goals.

Apprenticeship training course

Customer service practitioner (level 2)

71% achievement rate (out of 10 apprentices)

54% national achievement rate

Explain achievement rate
The percentage of apprentices who successfully achieved their apprenticeship when trained by this provider on a course in this subject area. This rate uses data from the 2022 to 2023 academic year.

Apprenticeship location

RG19 West Berkshire Remove location

APPRENTICE TEAM LTD’s training options

Head office 127.9 miles away

12 Saltergate, Chesterfield, S40 1UT

  • available At apprentice’s workplace (national)
  • not available Day release
  • not available Block release

Contact this provider about this course

Telephone
01246 278 931
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APPRENTICE TEAM LTD is 1 of 402 training providers for Customer service practitioner (level 2) at the apprenticeship location.

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