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Training provider

OPTIMUM SKILLS LIMITED

Employer reviews

Excellent (21 reviews)

Employer review details
Statement Percentage of employers that selected this as a "strength" Percentage of employers that selected this as "needs improvement" Total number of employers that selected this statement
Communication with employers 56% 44% 16
Reporting on progress of apprentices 23% 77% 13
Getting new apprentices started 70% 30% 10
Improving apprentice skills 57% 43% 7
Adapting to my needs 100% 0% 7
Providing the right training at the right time 75% 25% 4
Initial assessment of apprentices 75% 25% 4
Training facilities 67% 33% 3
Working with small numbers of apprentices 100% 0% 2

Apprentice reviews

Not yet reviewed

Provider overview

Optimum Skills are a dynamic and successful training provider with centres in the North East of England delivering outstanding quality in the field of apprenticeships, traineeships, pre-employment and commercial training.

We are driven to making a difference with the mission to optimise potential through inspired learning. We can support new and existing employees with a range of apprenticeships with innovative and flexible approaches to learning.

Apprenticeship training course

Customer service practitioner (level 2)

59% achievement rate (out of 20 apprentices)

54% national achievement rate

Explain achievement rate
The percentage of apprentices who successfully achieved their apprenticeship when trained by this provider on a course in this subject area. This rate uses data from the 2022 to 2023 academic year.

Apprenticeship location

birmingham, west midlands Remove location

OPTIMUM SKILLS LIMITED’s training options

Head office 147.9 miles away

Unit 23, Parsons Court, Welbury Way, Aycliffe Business Park, Newton Aycliffe, DL5 6ZE

  • available At apprentice’s workplace
  • available Day release: 147.9 miles away
  • not available Block release

Day release address

Unit 23, Welbury Way, Newton Aycliffe, DL5 6ZE

Shortlisted

OPTIMUM SKILLS LIMITED is 1 of 402 training providers for Customer service practitioner (level 2) at the apprenticeship location.

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