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Find apprenticeship training for your apprentice

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  3. Customer service practitioner (level 2)
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Training provider

GORDON FRANKS TRAINING LIMITED

Employer reviews

Excellent (3 reviews)

Employer review details
Statement Percentage of employers that selected this as a "strength" Percentage of employers that selected this as "needs improvement" Total number of employers that selected this statement
Communication with employers 100% 0% 2
Initial assessment of apprentices 100% 0% 2
Providing the right training at the right time 100% 0% 2
Adapting to my needs 100% 0% 1
Getting new apprentices started 100% 0% 1
Improving apprentice skills 100% 0% 1
Reporting on progress of apprentices 0% 100% 1

Provider overview

Gordon Franks Training (GFT) is based in Birmingham and have been offering training for over 25 years. We have been graded a "Good" provider.

In 2020 we will be expanding our offer to deliver apprenticeships in the construction sector in various Uk locations

Our team of qualified tutors and assessors have all been recruited form industry and have extensive knowledge of the sectors we offer.

Our Access to Employment and Traineeship programmes have been designed to support local young people transition from education into employment.

We offer apprenticeships in; Administration, Customer Service, Management, Early Years, Teaching Assistant, Retail, Dual Fuel Smart Metering and Highway Maintenance

Apprenticeship training course

Customer service practitioner (level 2)

83% pass rate (out of 40 apprentices)

66% national average pass rate

Explain pass rate
The percentage of apprentices who successfully passed a similar apprenticeship with this training provider in the 2018 to 2019 academic year.

GORDON FRANKS TRAINING LIMITED’s training options

Head office

Charter House, Legge Street, Birmingham, B4 7EU

  • available At apprentice’s workplace
  • available Day release
  • not available Block release

Apprenticeship location

Check GORDON FRANKS TRAINING LIMITED’s training options for the apprenticeship location.

Contact this provider about this course

Email
phil.bonas@wearegft.co.uk
Telephone
01213333001
Website
https://www.wearegft.co.uk/apprenticeships/sectors/customer-service-3/
Shortlisted

GORDON FRANKS TRAINING LIMITED is 1 of 467 training providers for Customer service practitioner (level 2).

View training providers for this course

View all 7 courses offered by this provider

Select a course to view locations, training options and contact details.

Business administrator (level 3)
Community activator coach (level 2)
Customer service practitioner (level 2)
Early years educator (level 3)
Early years practitioner (level 2)
Operations or departmental manager (level 5)
Team leader or supervisor (level 3)
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