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Training provider

DYNAMO HEALTHCARE TRAINING LTD

Employer reviews

Excellent (13 reviews)

Employer review details
Statement Percentage of employers that selected this as a "strength" Percentage of employers that selected this as "needs improvement" Total number of employers that selected this statement
Communication with employers 80% 20% 10
Getting new apprentices started 100% 0% 8
Reporting on progress of apprentices 38% 62% 8
Initial assessment of apprentices 83% 17% 6
Adapting to my needs 75% 25% 4
Working with small numbers of apprentices 100% 0% 3
Providing the right training at the right time 100% 0% 2
Improving apprentice skills 100% 0% 1
Training facilities 0% 100% 1

Apprentice reviews

Excellent (16 reviews)

Apprentice review details
Communication
Statement Percentage of apprentices that agreed with this statement Percentage of apprentices that disagreed with this statement
Communicating clearly with you 81% 19%
Ensuring you understand the requirements of your end-point assessment 75% 25%
Organisation
Statement Percentage of apprentices that agreed with this statement Percentage of apprentices that disagreed with this statement
Organising well-structured training 75% 25%
Providing accessible training resources 81% 19%
Balancing online learning with classroom-based training to suit your apprenticeship 81% 19%
Taking into account your previous learning 81% 19%
Giving you relevant training that helps you perform your job better 81% 19%
Providing Off The Job training that takes up at least 20% of your total apprenticeship time 75% 25%
Support
Statement Percentage of apprentices that agreed with this statement Percentage of apprentices that disagreed with this statement
Helping you learn new skills and develop existing ones 81% 19%
Supporting you and your apprenticeship 81% 19%
Resolving any issues you have 81% 19%
Preparing you for success in your future career 81% 19%

Provider overview

Dynamo Training (DT) is a national training provider specialising in the health, social care, public and voluntary services. Our apprenticeship offer ranges from level 2 to level 7 in social care, clinical health, customer services, business services, team leader and management. We provide high quality, customer focused, flexible, tailor made packages of support to meet your organisations needs. With one to one support from our occupationally competent specialist tutors and access to our comprehensive virtual learning teaching platform, we can provide you with all the education, training and support to successfully achieve your apprenticeship programmes.

Apprenticeship training course

Customer service practitioner (level 2)

73% achievement rate (out of 10 apprentices)

54% national achievement rate

Explain achievement rate
The percentage of apprentices who successfully achieved their apprenticeship when trained by this provider on a course in this subject area. This rate uses data from the 2022 to 2023 academic year.

Apprenticeship location

Stafford, Staffordshire Remove location

DYNAMO HEALTHCARE TRAINING LTD’s training options

Head office 216.3 miles away

106 Kenwyn Street, Truro, TR1 3BX

  • available At apprentice’s workplace (national)
  • not available Day release
  • not available Block release

Contact this provider about this course

Telephone
01736753933
Shortlisted

DYNAMO HEALTHCARE TRAINING LTD is 1 of 402 training providers for Customer service practitioner (level 2) at the apprenticeship location.

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