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Training provider


Employer reviews

Good (3 reviews)

Employer review details
Statement Percentage of employers that selected this as a "strength" Percentage of employers that selected this as "needs improvement" Total number of employers that selected this statement
Getting new apprentices started 50% 50% 2
Improving apprentice skills 100% 0% 2
Reporting on progress of apprentices 50% 50% 2
Adapting to my needs 100% 0% 2
Providing the right training at the right time 100% 0% 1
Communication with employers 100% 0% 1
Working with small numbers of apprentices 100% 0% 1
Training facilities 0% 100% 1

Apprentice reviews

Not yet reviewed

Provider overview

Pin Point Training is a key division of Pin Point Group.

The Group is made up of Pin Point Recruitment, Pin Point Health Care and Pin Point Homecare, and was established in 2012 with the primary focus to forge long-term, reliable and quality partnerships with employers in the North East and its surrounding communities. Now operating nationally, supporting clients throughout England and Scotland, Pin Point deliver a range of apprenticeships and services using a bespoke approach. We specialise in a range of sectors including Recruitment, Oil & gas, Manufacturing, Engineering, Warehousing & Logistics, Hospitality, Health & Social Care and the Service sector.

Our apprentices are from a wide variety of backgrounds and are supported via a blend of learning opportunities from classroom based to one to one support.

Apprenticeship training course

Customer service practitioner (level 2)


Head office

Waterside Drive, Metrocentre East Business Park, Gateshead, NE11 9HU

  • available At apprentice’s workplace
  • not available Day release
  • not available Block release

Apprenticeship location

Check NOVA PAYROLL MANAGEMENT SERVICES LIMITED’s training options for the apprenticeship location.

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NOVA PAYROLL MANAGEMENT SERVICES LIMITED is 1 of 445 training providers for Customer service practitioner (level 2).

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