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Training provider


Employer reviews

Excellent (34 reviews)

Employer review details
Statement Percentage of employers that selected this as a "strength" Percentage of employers that selected this as "needs improvement" Total number of employers that selected this statement
Communication with employers 73% 27% 22
Providing the right training at the right time 94% 6% 16
Improving apprentice skills 87% 13% 15
Reporting on progress of apprentices 47% 53% 15
Getting new apprentices started 79% 21% 14
Working with small numbers of apprentices 89% 11% 9
Initial assessment of apprentices 67% 33% 9
Training facilities 25% 75% 8
Adapting to my needs 43% 57% 7

Apprentice reviews

Not yet reviewed

Provider overview

Crown have been providing Work-Based Learning and apprenticeships for over 40 years. We specialise in providing high quality vocational training. We work closely with companies to understand their individual needs and tailor our service for both employer and apprentice. We offer a first-class apprenticeship recruitment service carrying out initial interviews and screening to ensure you find the right apprentice. We offer CPD training for existing staff which may be accessed under the apprenticeship scheme and designed to meet your business needs. Our staff are occupational experts, qualified to provide training and assessment across a range of industries so you will be working with someone who has an understanding of your business.

Apprenticeship training course

Customer service practitioner (level 2)

78% pass rate (out of 50 apprentices)

66% national average pass rate

Explain pass rate
The percentage of apprentices who successfully passed a similar apprenticeship with this training provider in the 2018 to 2019 academic year.


Head office

32 Clarence Street, Southend-On-Sea, SS1 1BD

  • available At apprentice’s workplace (national)
  • available Day release
  • not available Block release

Apprenticeship location

Check CROWN VOCATIONAL TRAINING LIMITED’s training options for the apprenticeship location.

Contact this provider about this course

01702 597499

CROWN VOCATIONAL TRAINING LIMITED is 1 of 443 training providers for Customer service practitioner (level 2).

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