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Training provider

HAMPSHIRE HOSPITALS NHS FOUNDATION TRUST

Employer reviews

Excellent (5 reviews)

Employer review details
Statement Percentage of employers that selected this as a "strength" Percentage of employers that selected this as "needs improvement" Total number of employers that selected this statement
Communication with employers 100% 0% 3
Getting new apprentices started 67% 33% 3
Improving apprentice skills 100% 0% 2
Initial assessment of apprentices 50% 50% 2
Working with small numbers of apprentices 100% 0% 1
Adapting to my needs 100% 0% 1
Training facilities 100% 0% 1

Apprentice reviews

Excellent (23 reviews)

Apprentice review details
Communication
Statement Percentage of apprentices that agreed with this statement Percentage of apprentices that disagreed with this statement
Communicating clearly with you 74% 26%
Ensuring you understand the requirements of your end-point assessment 87% 13%
Organisation
Statement Percentage of apprentices that agreed with this statement Percentage of apprentices that disagreed with this statement
Organising well-structured training 91% 9%
Providing accessible training resources 87% 13%
Balancing online learning with classroom-based training to suit your apprenticeship 74% 26%
Taking into account your previous learning 91% 9%
Giving you relevant training that helps you perform your job better 91% 9%
Providing Off The Job training that takes up at least 20% of your total apprenticeship time 96% 4%
Support
Statement Percentage of apprentices that agreed with this statement Percentage of apprentices that disagreed with this statement
Helping you learn new skills and develop existing ones 91% 9%
Supporting you and your apprenticeship 87% 13%
Resolving any issues you have 87% 13%
Preparing you for success in your future career 87% 13%

Provider overview

Hampshire Hospitals NHS Foundation Trust is based in Hampshire and currently delivers high quality apprenticeships in Healthcare and Business Administration.

Apprenticeships are flexible and blended (combining face-to-face delivery and e-learning) and delivered by specialist and highly experienced clinical educators.

Apprenticeship training course

Customer service practitioner (level 2)

50% achievement rate (out of 20 apprentices)

54% national achievement rate

Explain achievement rate
The percentage of apprentices who successfully achieved their apprenticeship when trained by this provider on a course in this subject area. This rate uses data from the 2022 to 2023 academic year.

Apprenticeship location

Solihull, West Midlands Remove location

HAMPSHIRE HOSPITALS NHS FOUNDATION TRUST’s training options

Head office

Aldermaston Road, Basingstoke, RG24 9NA

  • not available At apprentice’s workplace
  • available Day release: 84.3 miles away
  • not available Block release

Day release address

Aldermaston Road, Basingstoke, Hampshire, RG24 9NA

Contact this provider about this course

Telephone
01962825319
Shortlisted

HAMPSHIRE HOSPITALS NHS FOUNDATION TRUST is 1 of 402 training providers for Customer service practitioner (level 2) at the apprenticeship location.

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