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Training provider

BABCOCK SKILLS DEVELOPMENT AND TRAINING LIMITED

Employer reviews

Excellent (75 reviews)

Employer review details
Statement Percentage of employers that selected this as a "strength" Percentage of employers that selected this as "needs improvement" Total number of employers that selected this statement
Communication with employers 80% 20% 51
Reporting on progress of apprentices 56% 44% 36
Getting new apprentices started 77% 23% 31
Providing the right training at the right time 93% 7% 30
Initial assessment of apprentices 88% 12% 24
Training facilities 96% 4% 24
Improving apprentice skills 86% 14% 14
Adapting to my needs 50% 50% 10
Working with small numbers of apprentices 75% 25% 4

Apprentice reviews

Excellent (15 reviews)

Apprentice review details
Communication
Statement Percentage of apprentices that agreed with this statement Percentage of apprentices that disagreed with this statement
Communicating clearly with you 93% 7%
Ensuring you understand the requirements of your end-point assessment 93% 7%
Organisation
Statement Percentage of apprentices that agreed with this statement Percentage of apprentices that disagreed with this statement
Organising well-structured training 93% 7%
Providing accessible training resources 100% 0%
Balancing online learning with classroom-based training to suit your apprenticeship 93% 7%
Taking into account your previous learning 100% 0%
Giving you relevant training that helps you perform your job better 93% 7%
Providing Off The Job training that takes up at least 20% of your total apprenticeship time 93% 7%
Support
Statement Percentage of apprentices that agreed with this statement Percentage of apprentices that disagreed with this statement
Helping you learn new skills and develop existing ones 100% 0%
Supporting you and your apprenticeship 93% 7%
Resolving any issues you have 93% 7%
Preparing you for success in your future career 93% 7%

Provider overview

One of Babcock International Group PLCs apprenticeship training companies, Babcock Skills Development and Training has a longstanding heritage of designing world class apprenticeships to large employers in the automotive, energy and engineering sectors. Delivering bespoke employer-led apprenticeships, delivery models provide comprehensive solutions for organisations that routinely operate in complex and regulated environments. Holding Ofsted Grade 2 Good status, our apprenticeships offer workforce development across a range of technical and specialist areas. Our capabilities include provision for both work-based and residential apprenticeship academies, hosting award winning technical training facilities and resources.

Apprenticeship training course

Customer service practitioner (level 2)

85% pass rate (out of 40 apprentices)

66% national average pass rate

Explain pass rate
The percentage of apprentices who successfully passed a similar apprenticeship with this training provider in the 2018 to 2019 academic year.

BABCOCK SKILLS DEVELOPMENT AND TRAINING LIMITED’s training options

Head office

2610 The Quadrant, Aztec West, Almondsbury, Bristol, BS32 4AQ

  • available At apprentice’s workplace
  • not available Day release
  • not available Block release

Apprenticeship location

Check BABCOCK SKILLS DEVELOPMENT AND TRAINING LIMITED’s training options for the apprenticeship location.

Contact this provider about this course

Telephone
0800 731 8199
Shortlisted

BABCOCK SKILLS DEVELOPMENT AND TRAINING LIMITED is 1 of 449 training providers for Customer service practitioner (level 2).

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