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Training provider

RIVERSIDE TRAINING (SPALDING) LTD

Employer reviews

Excellent (20 reviews)

Employer review details
Statement Percentage of employers that selected this as a "strength" Percentage of employers that selected this as "needs improvement" Total number of employers that selected this statement
Communication with employers 71% 29% 17
Getting new apprentices started 100% 0% 14
Reporting on progress of apprentices 54% 46% 13
Providing the right training at the right time 86% 14% 7
Initial assessment of apprentices 50% 50% 6
Improving apprentice skills 80% 20% 5
Adapting to my needs 25% 75% 4
Training facilities 25% 75% 4
Working with small numbers of apprentices 100% 0% 2

Apprentice reviews

Good (31 reviews)

Apprentice review details
Communication
Statement Percentage of apprentices that agreed with this statement Percentage of apprentices that disagreed with this statement
Communicating clearly with you 87% 13%
Ensuring you understand the requirements of your end-point assessment 87% 13%
Organisation
Statement Percentage of apprentices that agreed with this statement Percentage of apprentices that disagreed with this statement
Organising well-structured training 90% 10%
Providing accessible training resources 94% 6%
Balancing online learning with classroom-based training to suit your apprenticeship 90% 10%
Taking into account your previous learning 87% 13%
Giving you relevant training that helps you perform your job better 87% 13%
Providing Off The Job training that takes up at least 20% of your total apprenticeship time 90% 10%
Support
Statement Percentage of apprentices that agreed with this statement Percentage of apprentices that disagreed with this statement
Helping you learn new skills and develop existing ones 87% 13%
Supporting you and your apprenticeship 87% 13%
Resolving any issues you have 84% 16%
Preparing you for success in your future career 94% 6%

Provider overview

At Riverside Training we will provide you with advice and guidance regarding all our training and will discuss which apprenticeship are suitable for your requirements.

Apprenticeship training is available via in- house training, distance learning via our e-learning platform or at the Riverside Training Centre.

Riverside Training offers apprenticeships in the following sectors:

Team Leading

Management

Accountancy

Digital Marketing.

Business Administration

Children & Young Peoples Workforce,

Supporting Teaching & Learning in Schools,

Health and Social Care

Customer Service.

Riverside can offer a bespoke service that be tailored to suit your business and caters for individuals as well as small and large training groups.

Apprenticeship training course

Customer service practitioner (level 2)

53% achievement rate (out of 20 apprentices)

54% national achievement rate

Explain achievement rate
The percentage of apprentices who successfully achieved their apprenticeship when trained by this provider on a course in this subject area. This rate uses data from the 2022 to 2023 academic year.

Apprenticeship location

PO3 Portsmouth Remove location

RIVERSIDE TRAINING (SPALDING) LTD’s training options

Head office 141.5 miles away

Bank House, Broad Street, Spalding, PE11 1TB

  • not available At apprentice’s workplace
  • available Day release: 141.6 miles away
  • available Block release: 141.6 miles away

Day and block release address

Units 4/7 Broadgate House, 18 Westlode Street, Spalding, Lincolnshire, PE11 2AF

Contact this provider about this course

Telephone
01775710945
Shortlisted

RIVERSIDE TRAINING (SPALDING) LTD is 1 of 406 training providers for Customer service practitioner (level 2) at the apprenticeship location.

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