Training provider

QUEST TRAINING SOUTH EAST LTD

Employer reviews

Excellent (31 reviews)

Employer review details

Statement	Percentage of employers that selected this as a "strength"	Percentage of employers that selected this as "needs improvement"	Total number of employers that selected this statement
Communication with employers	58%	42%	24
Reporting on progress of apprentices	30%	70%	23
Providing the right training at the right time	91%	9%	11
Getting new apprentices started	89%	11%	9
Working with small numbers of apprentices	100%	0%	9
Initial assessment of apprentices	78%	22%	9
Improving apprentice skills	75%	25%	8
Adapting to my needs	100%	0%	7
Training facilities	100%	0%	1

Apprentice reviews

Good (26 reviews)

Apprentice review details

Communication
Statement	Percentage of apprentices that agreed with this statement	Percentage of apprentices that disagreed with this statement
Communicating clearly with you	88%	12%
Ensuring you understand the requirements of your end-point assessment	77%	23%

Organisation
Statement	Percentage of apprentices that agreed with this statement	Percentage of apprentices that disagreed with this statement
Organising well-structured training	85%	15%
Providing accessible training resources	81%	19%
Balancing online learning with classroom-based training to suit your apprenticeship	58%	42%
Taking into account your previous learning	85%	15%
Giving you relevant training that helps you perform your job better	81%	19%
Providing Off The Job training that takes up at least 20% of your total apprenticeship time	88%	12%

Support
Statement	Percentage of apprentices that agreed with this statement	Percentage of apprentices that disagreed with this statement
Helping you learn new skills and develop existing ones	85%	15%
Supporting you and your apprenticeship	85%	15%
Resolving any issues you have	85%	15%
Preparing you for success in your future career	88%	12%

Provider overview

Quest have been successfully delivering apprenticeship programmes since 2010. Quest's non-selective policy ensures some form of training is available to all apprentices referred. Employers and apprentices receive high quality, clear information at the outset allowing them to make informed choices about the course and level that is appropriate. Our bank of approved apprenticeships offers a wide range of pathways, and bespoke training to enhance employers' requirements and fulfill the wider aspects of their staff CPD. This apprenticeship is delivered entirely on employer premises by specialist, vocationally competent and qualified assessors.

Courses offered

View all 10 courses offered by this provider

Select a course to view locations, training options and contact details.

Business administrator (level 3)

Children, young people and families practitioner (level 4)

Customer service practitioner (level 2)

Customer service specialist (level 3)

Early years educator (level 3)

Early years lead practitioner (level 5)

Early years practitioner (level 2)

Playworker (level 2)

Teaching assistant (level 3)

Team leader (level 3)

Apprenticeship training course

Customer service practitioner (level 2)

43% achievement rate (out of 10 apprentices)

54% national achievement rate

Explain achievement rate

The percentage of apprentices who successfully achieved their apprenticeship when trained by this provider on a course in this subject area. This rate uses data from the 2022 to 2023 academic year.

Apprenticeship location

L18 Liverpool Remove location