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Training provider

ACTIV FIRST LIMITED

Other names:
Activfirst

Employer reviews

Good (31 reviews)

Employer review details
Statement Percentage of employers that selected this as a "strength" Percentage of employers that selected this as "needs improvement" Total number of employers that selected this statement
Getting new apprentices started 73% 27% 15
Providing the right training at the right time 93% 7% 14
Working with small numbers of apprentices 100% 0% 13
Communication with employers 50% 50% 12
Initial assessment of apprentices 100% 0% 11
Adapting to my needs 100% 0% 11
Improving apprentice skills 90% 10% 10
Reporting on progress of apprentices 25% 75% 8
Training facilities 0% 100% 1

Apprentice reviews

Excellent (15 reviews)

Apprentice review details
Communication
Statement Percentage of apprentices that agreed with this statement Percentage of apprentices that disagreed with this statement
Communicating clearly with you 87% 13%
Ensuring you understand the requirements of your end-point assessment 80% 20%
Organisation
Statement Percentage of apprentices that agreed with this statement Percentage of apprentices that disagreed with this statement
Organising well-structured training 100% 0%
Providing accessible training resources 100% 0%
Balancing online learning with classroom-based training to suit your apprenticeship 73% 27%
Taking into account your previous learning 93% 7%
Giving you relevant training that helps you perform your job better 93% 7%
Providing Off The Job training that takes up at least 20% of your total apprenticeship time 80% 20%
Support
Statement Percentage of apprentices that agreed with this statement Percentage of apprentices that disagreed with this statement
Helping you learn new skills and develop existing ones 100% 0%
Supporting you and your apprenticeship 93% 7%
Resolving any issues you have 87% 13%
Preparing you for success in your future career 100% 0%

Provider overview

Activfirst Ltd is a fast-growing education and training provision offering a wide range of active leisure, health and business management apprenticeships to help both individuals and businesses grow. We offer tailored, on-site training for employers to help optimise their organisations potential and to provide fresh skills and knowledge to new and existing personnel. Our team of assessors have a wide range of work-based experience from the leisure industry to retail. They deliver a flexible, blended learning experience; using technology and face-to-face support to engage the apprentice and provide a positive learning experience.

Apprenticeship training course

Customer service practitioner (level 2)

69% achievement rate (out of 10 apprentices)

54% national achievement rate

Explain achievement rate
The percentage of apprentices who successfully achieved their apprenticeship when trained by this provider on a course in this subject area. This rate uses data from the 2022 to 2023 academic year.

Apprenticeship location

West Yorkshire, West Yorkshire Remove location

ACTIV FIRST LIMITED’s training options

Head office 66.8 miles away

Medina House, 2 Station Avenue, Bridlington, YO16 4LZ

  • available At apprentice’s workplace
  • not available Day release
  • not available Block release

Contact this provider about this course

Telephone
01262602598
Shortlisted

ACTIV FIRST LIMITED is 1 of 402 training providers for Customer service practitioner (level 2) at the apprenticeship location.

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