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Training provider

REALISE LEARNING AND EMPLOYMENT LIMITED

Employer reviews

Good (325 reviews)

Employer review details
Statement Percentage of employers that selected this as a "strength" Percentage of employers that selected this as "needs improvement" Total number of employers that selected this statement
Communication with employers 51% 49% 225
Reporting on progress of apprentices 39% 61% 177
Getting new apprentices started 81% 19% 140
Adapting to my needs 74% 26% 96
Providing the right training at the right time 75% 25% 91
Improving apprentice skills 71% 29% 90
Working with small numbers of apprentices 90% 10% 67
Initial assessment of apprentices 69% 31% 64
Training facilities 34% 66% 38

Apprentice reviews

Good (518 reviews)

Apprentice review details
Communication
Statement Percentage of apprentices that agreed with this statement Percentage of apprentices that disagreed with this statement
Communicating clearly with you 71% 29%
Ensuring you understand the requirements of your end-point assessment 75% 25%
Organisation
Statement Percentage of apprentices that agreed with this statement Percentage of apprentices that disagreed with this statement
Organising well-structured training 75% 25%
Providing accessible training resources 81% 19%
Balancing online learning with classroom-based training to suit your apprenticeship 69% 31%
Taking into account your previous learning 75% 25%
Giving you relevant training that helps you perform your job better 73% 27%
Providing Off The Job training that takes up at least 20% of your total apprenticeship time 72% 28%
Support
Statement Percentage of apprentices that agreed with this statement Percentage of apprentices that disagreed with this statement
Helping you learn new skills and develop existing ones 79% 21%
Supporting you and your apprenticeship 76% 24%
Resolving any issues you have 76% 24%
Preparing you for success in your future career 75% 25%

Provider overview

Realise Learning and Employment delivers high quality apprenticeships UK wide. We are Ofsted Grade 2 rated with 34 years of experience in developing workforce talent. Each year we support 7,000 apprentices across specialisms including: Business Professional, HR, Trade Supplier, Transport, Health & Social Care, Childcare Education and Hair & Barbering. You can be reassured of a quality service from industry and sector experts able to: * Co-design bespoke curriculum models * Analyse workforce needs for today and tomorrow * Recruit apprentices to meet your needs * Provide flexible roll on roll off programmes * Deliver the very best training * Mentor your apprentices * Manage and monitor progress with sophisticated IT and real time MI reports.

Apprenticeship training course

Customer service practitioner (level 2)

60% achievement rate (out of 110 apprentices)

54% national achievement rate

Explain achievement rate
The percentage of apprentices who successfully achieved their apprenticeship when trained by this provider on a course in this subject area. This rate uses data from the 2022 to 2023 academic year.

Apprenticeship location

Derby, Derbyshire Remove location

REALISE LEARNING AND EMPLOYMENT LIMITED’s training options

Head office 34.8 miles away

First Floor Cygnet House, 1 Jenkin Road, Sheffield, S9 1AT

  • available At apprentice’s workplace
  • not available Day release
  • not available Block release

Contact this provider about this course

Telephone
07702996962
Shortlisted

REALISE LEARNING AND EMPLOYMENT LIMITED is 1 of 402 training providers for Customer service practitioner (level 2) at the apprenticeship location.

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