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Training provider

IXION HOLDINGS (CONTRACTS) LIMITED

Employer reviews

Good (102 reviews)

Employer review details
Statement Percentage of employers that selected this as a "strength" Percentage of employers that selected this as "needs improvement" Total number of employers that selected this statement
Communication with employers 71% 29% 66
Getting new apprentices started 86% 14% 57
Reporting on progress of apprentices 62% 38% 40
Adapting to my needs 79% 21% 28
Initial assessment of apprentices 72% 28% 25
Providing the right training at the right time 67% 33% 18
Working with small numbers of apprentices 94% 6% 18
Improving apprentice skills 62% 38% 16
Training facilities 20% 80% 5

Apprentice reviews

Good (47 reviews)

Apprentice review details
Communication
Statement Percentage of apprentices that agreed with this statement Percentage of apprentices that disagreed with this statement
Communicating clearly with you 55% 45%
Ensuring you understand the requirements of your end-point assessment 60% 40%
Organisation
Statement Percentage of apprentices that agreed with this statement Percentage of apprentices that disagreed with this statement
Organising well-structured training 57% 43%
Providing accessible training resources 62% 38%
Balancing online learning with classroom-based training to suit your apprenticeship 53% 47%
Taking into account your previous learning 70% 30%
Giving you relevant training that helps you perform your job better 62% 38%
Providing Off The Job training that takes up at least 20% of your total apprenticeship time 60% 40%
Support
Statement Percentage of apprentices that agreed with this statement Percentage of apprentices that disagreed with this statement
Helping you learn new skills and develop existing ones 68% 32%
Supporting you and your apprenticeship 64% 36%
Resolving any issues you have 60% 40%
Preparing you for success in your future career 55% 45%

Provider overview

Ixion has a passion for life-long-learning support for apprentices. Our adult training, traineeships & apprenticeships deliver the highest standards in a variety of industry sectors. Using the latest technologies allows us to work with apprentices and employers to deliver and enhance the learning experience .

Apprenticeships and Higher apprenticeships are an excellent way of gaining apprenticeships and workplace experiences for young people. Young apprentices earn while they learn, experience a wide range of opportunities and build relationships in the industry sector in which they wish to progress. We provide our apprentices all the support they need along their journey.

Apprenticeship training course

Customer service practitioner (level 2)

56% achievement rate (out of 30 apprentices)

54% national achievement rate

Explain achievement rate
The percentage of apprentices who successfully achieved their apprenticeship when trained by this provider on a course in this subject area. This rate uses data from the 2021 to 2022 academic year.

IXION HOLDINGS (CONTRACTS) LIMITED’s training options

Head office

Black Country House, Rounds Green Road, Oldbury, B69 2DG

  • available At apprentice’s workplace (national)
  • not available Day release
  • not available Block release

Apprenticeship location

Check IXION HOLDINGS (CONTRACTS) LIMITED’s training options for the apprenticeship location.

Contact this provider about this course

Telephone
01245 505 630
Shortlisted

IXION HOLDINGS (CONTRACTS) LIMITED is 1 of 422 training providers for Customer service practitioner (level 2).

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