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Training provider

DYNAMIC TRAINING UK LIMITED

Employer reviews

Good (108 reviews)

Employer review details
Statement Percentage of employers that selected this as a "strength" Percentage of employers that selected this as "needs improvement" Total number of employers that selected this statement
Communication with employers 65% 35% 80
Reporting on progress of apprentices 41% 59% 54
Getting new apprentices started 87% 13% 52
Working with small numbers of apprentices 91% 9% 43
Improving apprentice skills 47% 53% 30
Providing the right training at the right time 72% 28% 25
Adapting to my needs 80% 20% 25
Initial assessment of apprentices 88% 12% 24
Training facilities 62% 38% 8

Apprentice reviews

Good (129 reviews)

Apprentice review details
Communication
Statement Percentage of apprentices that agreed with this statement Percentage of apprentices that disagreed with this statement
Communicating clearly with you 75% 25%
Ensuring you understand the requirements of your end-point assessment 78% 22%
Organisation
Statement Percentage of apprentices that agreed with this statement Percentage of apprentices that disagreed with this statement
Organising well-structured training 78% 22%
Providing accessible training resources 80% 20%
Balancing online learning with classroom-based training to suit your apprenticeship 71% 29%
Taking into account your previous learning 78% 22%
Giving you relevant training that helps you perform your job better 79% 21%
Providing Off The Job training that takes up at least 20% of your total apprenticeship time 84% 16%
Support
Statement Percentage of apprentices that agreed with this statement Percentage of apprentices that disagreed with this statement
Helping you learn new skills and develop existing ones 81% 19%
Supporting you and your apprenticeship 78% 22%
Resolving any issues you have 76% 24%
Preparing you for success in your future career 75% 25%

Provider overview

Dynamic Training is an apprenticeship and bespoke training specialist. We work with a diverse customer base across a variety of sectors. We have grown from strength to strength through recommendations and our reputation for providing high quality training, by an enthusiastic and committed team, offering tailored training solutions. We are Matrix accredited. We are a Health Education England preferred provider and an endorsed provider for Skills for Care.

Apprenticeship training course

Customer service practitioner (level 2)

50% achievement rate (out of 30 apprentices)

54% national achievement rate

Explain achievement rate
The percentage of apprentices who successfully achieved their apprenticeship when trained by this provider on a course in this subject area. This rate uses data from the 2022 to 2023 academic year.

Apprenticeship location

Solihull, West Midlands Remove location

DYNAMIC TRAINING UK LIMITED’s training options

Head office 158.3 miles away

173 York Road, Hartlepool, TS26 9EQ

  • available At apprentice’s workplace (national)
  • not available Day release
  • not available Block release
Shortlisted

DYNAMIC TRAINING UK LIMITED is 1 of 402 training providers for Customer service practitioner (level 2) at the apprenticeship location.

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