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Training provider

WELL ASSOCIATES LIMITED

Employer reviews

Excellent (11 reviews)

Employer review details
Statement Percentage of employers that selected this as a "strength" Percentage of employers that selected this as "needs improvement" Total number of employers that selected this statement
Communication with employers 64% 36% 11
Providing the right training at the right time 86% 14% 7
Improving apprentice skills 100% 0% 6
Adapting to my needs 100% 0% 5
Reporting on progress of apprentices 50% 50% 4
Training facilities 50% 50% 2
Getting new apprentices started 0% 100% 1
Initial assessment of apprentices 0% 100% 1

Apprentice reviews

Excellent (10 reviews)

Apprentice review details
Communication
Statement Percentage of apprentices that agreed with this statement Percentage of apprentices that disagreed with this statement
Communicating clearly with you 80% 20%
Ensuring you understand the requirements of your end-point assessment 70% 30%
Organisation
Statement Percentage of apprentices that agreed with this statement Percentage of apprentices that disagreed with this statement
Organising well-structured training 90% 10%
Providing accessible training resources 90% 10%
Balancing online learning with classroom-based training to suit your apprenticeship 90% 10%
Taking into account your previous learning 80% 20%
Giving you relevant training that helps you perform your job better 100% 0%
Providing Off The Job training that takes up at least 20% of your total apprenticeship time 70% 30%
Support
Statement Percentage of apprentices that agreed with this statement Percentage of apprentices that disagreed with this statement
Helping you learn new skills and develop existing ones 100% 0%
Supporting you and your apprenticeship 80% 20%
Resolving any issues you have 80% 20%
Preparing you for success in your future career 90% 10%

Provider overview

WELL provide employers high quality apprenticeships, from Intermediate to Higher Level. We are specialists in: * Leadership and Management * Coaching and Mentoring * Teaching, Learning, Assessment and IQA. We work with Organisations from the private, educational, public and not-for-profit sectors and have worked across a wide variety of industries, from construction to tourism, from care to transport. WELL's integrated approach combines business and industry knowledge with insight and innovative training and development solutions, ensuring high quality dedicated apprenticeship provision to help our apprenticeships excel. We operate across the UK and all our apprenticeships offer 'Added Value' components for employers at no additional cost.

Apprenticeship training course

Customer service practitioner (level 2)

43% achievement rate (out of 50 apprentices)

54% national achievement rate

Explain achievement rate
The percentage of apprentices who successfully achieved their apprenticeship when trained by this provider on a course in this subject area. This rate uses data from the 2022 to 2023 academic year.

WELL ASSOCIATES LIMITED’s training options

Head office

11 Conference Way, Stourport-On-Severn, DY13 8DN

  • not available At apprentice’s workplace
  • available Day release
  • available Block release

Apprenticeship location

Check WELL ASSOCIATES LIMITED’s training options for the apprenticeship location.

Contact this provider about this course

Telephone
07825916765
Shortlisted

WELL ASSOCIATES LIMITED is 1 of 417 training providers for Customer service practitioner (level 2).

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