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Training provider


Employer reviews

Excellent (72 reviews)

Employer review details
Statement Percentage of employers that selected this as a "strength" Percentage of employers that selected this as "needs improvement" Total number of employers that selected this statement
Communication with employers 79% 21% 53
Reporting on progress of apprentices 71% 29% 35
Adapting to my needs 94% 6% 32
Getting new apprentices started 72% 28% 25
Providing the right training at the right time 82% 18% 22
Working with small numbers of apprentices 94% 6% 17
Improving apprentice skills 93% 7% 15
Initial assessment of apprentices 89% 11% 9
Training facilities 20% 80% 5

Apprentice reviews

Not yet reviewed

Provider overview

Linden is a national training provider supporting businesses with practical skills, training and advice to improve processes and skills with specialist knowledge in Food Manufacturing & Lean, Logistics & Supply Chain, Rail, Business & Professional Management, Retail and Service sector since 1995.

We create bespoke packages of training and Business Improvement to identify skills gaps, improve margins and increase competitiveness with specialist expertise in Continual Improvement, return on Levy Investment or contributions made by our SME customers.

We go further in fully understanding what it is our customers want to achieve in their training, we work as your partner in delivering on that vision, developing employee skills to work well as individuals and as part of a team.

Apprenticeship training course

Customer service practitioner (level 2)

72% pass rate (out of 70 apprentices)

66% national average pass rate

Explain pass rate
The percentage of apprentices who successfully passed a similar apprenticeship with this training provider in the 2018 to 2019 academic year.


  • available At apprentice’s workplace
  • available Day release
  • available Block release

Apprenticeship location

Check LINDEN MANAGEMENT (UK) LIMITED’s training options for the apprenticeship location.

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LINDEN MANAGEMENT (UK) LIMITED is 1 of 449 training providers for Customer service practitioner (level 2).

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