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Training provider

THE NVQ TRAINING CENTRE LIMITED

Employer reviews

Good (16 reviews)

Employer review details
Statement Percentage of employers that selected this as a "strength" Percentage of employers that selected this as "needs improvement" Total number of employers that selected this statement
Communication with employers 58% 42% 12
Working with small numbers of apprentices 100% 0% 11
Reporting on progress of apprentices 11% 89% 9
Getting new apprentices started 100% 0% 6
Initial assessment of apprentices 83% 17% 6
Adapting to my needs 50% 50% 6
Improving apprentice skills 75% 25% 4
Providing the right training at the right time 100% 0% 2
Training facilities 0% 100% 1

Apprentice reviews

Good (19 reviews)

Apprentice review details
Communication
Statement Percentage of apprentices that agreed with this statement Percentage of apprentices that disagreed with this statement
Communicating clearly with you 89% 11%
Ensuring you understand the requirements of your end-point assessment 79% 21%
Organisation
Statement Percentage of apprentices that agreed with this statement Percentage of apprentices that disagreed with this statement
Organising well-structured training 74% 26%
Providing accessible training resources 89% 11%
Balancing online learning with classroom-based training to suit your apprenticeship 79% 21%
Taking into account your previous learning 58% 42%
Giving you relevant training that helps you perform your job better 84% 16%
Providing Off The Job training that takes up at least 20% of your total apprenticeship time 89% 11%
Support
Statement Percentage of apprentices that agreed with this statement Percentage of apprentices that disagreed with this statement
Helping you learn new skills and develop existing ones 84% 16%
Supporting you and your apprenticeship 89% 11%
Resolving any issues you have 100% 0%
Preparing you for success in your future career 79% 21%

Provider overview

We offer high quality workplace and day release apprenticeships to SME's and PLC's across a range of sectors throughout the UK. We have supported many companies in upskilling their current workforce as well as recruiting new talent.

Our team of fully qualified and competent tutors and assessors deliver apprenticeships from level 2 up to level 5 and pride themselves on being flexible and professional.

Apprenticeship training course

Customer service practitioner (level 2)

50% achievement rate (out of 10 apprentices)

54% national achievement rate

Explain achievement rate
The percentage of apprentices who successfully achieved their apprenticeship when trained by this provider on a course in this subject area. This rate uses data from the 2022 to 2023 academic year.

Apprenticeship location

CB24 5NN Remove location

THE NVQ TRAINING CENTRE LIMITED’s training options

Head office 78.8 miles away

Park Business Centre, Wood Lane, Erdington, Birmingham, B24 9QR

  • not available At apprentice’s workplace
  • available Day release: 78.8 miles away
  • available Block release: 78.8 miles away

Day and block release address

Park Business Centre, Wood Lane, Erdington, Birmingham, B24 9QR

Contact this provider about this course

Telephone
0121 386 6602
Shortlisted

THE NVQ TRAINING CENTRE LIMITED is 1 of 402 training providers for Customer service practitioner (level 2) at the apprenticeship location.

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