Training provider

IMPACT LEARNING & DATA SOLUTIONS LIMITED

Employer reviews

Good (16 reviews)

Employer review details

Statement	Percentage of employers that selected this as a "strength"	Percentage of employers that selected this as "needs improvement"	Total number of employers that selected this statement
Communication with employers	77%	23%	13
Improving apprentice skills	75%	25%	8
Reporting on progress of apprentices	62%	38%	8
Getting new apprentices started	86%	14%	7
Providing the right training at the right time	60%	40%	5
Initial assessment of apprentices	67%	33%	3
Training facilities	67%	33%	3
Working with small numbers of apprentices	100%	0%	1
Adapting to my needs	0%	100%	1

Apprentice reviews

Poor (36 reviews)

Apprentice review details

Communication
Statement	Percentage of apprentices that agreed with this statement	Percentage of apprentices that disagreed with this statement
Communicating clearly with you	64%	36%
Ensuring you understand the requirements of your end-point assessment	64%	36%

Organisation
Statement	Percentage of apprentices that agreed with this statement	Percentage of apprentices that disagreed with this statement
Organising well-structured training	64%	36%
Providing accessible training resources	64%	36%
Balancing online learning with classroom-based training to suit your apprenticeship	69%	31%
Taking into account your previous learning	69%	31%
Giving you relevant training that helps you perform your job better	69%	31%
Providing Off The Job training that takes up at least 20% of your total apprenticeship time	69%	31%

Support
Statement	Percentage of apprentices that agreed with this statement	Percentage of apprentices that disagreed with this statement
Helping you learn new skills and develop existing ones	69%	31%
Supporting you and your apprenticeship	67%	33%
Resolving any issues you have	64%	36%
Preparing you for success in your future career	67%	33%

Provider overview

In 2003 TLC envisioned a company built on passion and enthusiasm for learning & development. Since its inception TLC quickly became one of the UK's leading training organisations in the management, retail and hospitality sectors providing outstanding services to our clients.

Building on our key business principles TLC continues to be synonymous with quality and outstanding achievement and are accredited by the matrix standard, investors in people and have been graded as an outstanding provider by Ofsted.

We deliver an outstanding range of training courses that will improve the knowledge and understanding of employees and build an ethos of learning within any organisation.

Courses offered

View all 11 courses offered by this provider

Select a course to view locations, training options and contact details.

Adult care worker (level 2)

Business administrator (level 3)

Corporate responsibility and sustainability practitioner (level 4)

Customer service practitioner (level 2)

Customer service specialist (level 3)

Lead adult care worker (level 3)

Lead practitioner in adult care (level 4)

Leader in adult care (level 5)

Operations manager (level 5)

Safeguarding support officer (level 3)

Team leader (level 3)

Apprenticeship training course

Customer service practitioner (level 2)

53% achievement rate (out of 80 apprentices)

54% national achievement rate

Explain achievement rate

The percentage of apprentices who successfully achieved their apprenticeship when trained by this provider on a course in this subject area. This rate uses data from the 2022 to 2023 academic year.

Apprenticeship location

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