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Training provider

STEADFAST TRAINING LTD

Employer reviews

Excellent (70 reviews)

Employer review details
Statement Percentage of employers that selected this as a "strength" Percentage of employers that selected this as "needs improvement" Total number of employers that selected this statement
Communication with employers 70% 30% 57
Reporting on progress of apprentices 28% 72% 39
Working with small numbers of apprentices 96% 4% 26
Adapting to my needs 96% 4% 23
Getting new apprentices started 91% 9% 22
Providing the right training at the right time 67% 33% 12
Initial assessment of apprentices 80% 20% 10
Improving apprentice skills 67% 33% 6
Training facilities 0% 100% 4

Apprentice reviews

Good (73 reviews)

Apprentice review details
Communication
Statement Percentage of apprentices that agreed with this statement Percentage of apprentices that disagreed with this statement
Communicating clearly with you 73% 27%
Ensuring you understand the requirements of your end-point assessment 88% 12%
Organisation
Statement Percentage of apprentices that agreed with this statement Percentage of apprentices that disagreed with this statement
Organising well-structured training 78% 22%
Providing accessible training resources 75% 25%
Balancing online learning with classroom-based training to suit your apprenticeship 75% 25%
Taking into account your previous learning 77% 23%
Giving you relevant training that helps you perform your job better 75% 25%
Providing Off The Job training that takes up at least 20% of your total apprenticeship time 78% 22%
Support
Statement Percentage of apprentices that agreed with this statement Percentage of apprentices that disagreed with this statement
Helping you learn new skills and develop existing ones 78% 22%
Supporting you and your apprenticeship 77% 23%
Resolving any issues you have 84% 16%
Preparing you for success in your future career 77% 23%

Provider overview

Steadfast Training Ltd is a nationally recognised provider of quality Vocational Training, apprenticeships and Employability Programmes.

At Steadfast Training Ltd we specialise in vocational training in the workplace, with years of experience and specialised staff we are able to identify your company's training needs. Once your training needs are agreed, we will deliver high quality training and help you with the most suitable funding routes for apprenticeships.

We specialise in the delivery of Vocational Qualifications and apprenticeships within many sectors, including Business and Administration, Customer Service, Health and Social Care, Hospitality, IT User, Digital Marketing, Management, Team Leading and Warehousing and Storage.

Apprenticeship training course

Customer service practitioner (level 2)

40% achievement rate (out of 80 apprentices)

54% national achievement rate

Explain achievement rate
The percentage of apprentices who successfully achieved their apprenticeship when trained by this provider on a course in this subject area. This rate uses data from the 2022 to 2023 academic year.

Apprenticeship location

Stafford, Staffordshire Remove location

STEADFAST TRAINING LTD’s training options

Head office 82.9 miles away

5 Enterprise Way, Spalding, PE11 3YR

  • available At apprentice’s workplace
  • not available Day release
  • not available Block release

Contact this provider about this course

Telephone
08452232401
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STEADFAST TRAINING LTD is 1 of 402 training providers for Customer service practitioner (level 2) at the apprenticeship location.

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