Training provider

ALAN HESTER ASSOCIATES LIMITED

Employer reviews

Good (17 reviews)

Employer review details

Statement	Percentage of employers that selected this as a "strength"	Percentage of employers that selected this as "needs improvement"	Total number of employers that selected this statement
Communication with employers	21%	79%	14
Reporting on progress of apprentices	25%	75%	12
Providing the right training at the right time	29%	71%	7
Adapting to my needs	100%	0%	7
Getting new apprentices started	67%	33%	6
Improving apprentice skills	33%	67%	3
Working with small numbers of apprentices	100%	0%	3
Initial assessment of apprentices	100%	0%	3
Training facilities	0%	100%	2

Apprentice reviews

Not yet reviewed

Provider overview

Alan Hester Associates provides practical, participative training with the crucial benefit of providing accredited qualifications that help delegates and their organisations get the recognition they deserve. Our management training is accredited by the Institute of Leadership and Management (ILM) and the Business and Technology Education Council (BTEC). We offer a range of apprenticeships, stand alone management qualifications, bespoke courses and single subject workshops making us a flexible and responsive partner for organisations and individuals.

Courses offered

View all 13 courses offered by this provider

Select a course to view locations, training options and contact details.

Adult care worker (level 2)

Assessor coach (level 4)

Business administrator (level 3)

Coaching professional (level 5)

Customer service practitioner (level 2)

Customer service specialist (level 3)

Lead adult care worker (level 3)

Lead practitioner in adult care (level 4)

Leader in adult care (level 5)

Learning and skills mentor (level 4)

Learning mentor (level 3)

Operations manager (level 5)

Team leader (level 3)

Apprenticeship training course

Customer service practitioner (level 2)

71% achievement rate (out of 10 apprentices)

54% national achievement rate

Explain achievement rate

The percentage of apprentices who successfully achieved their apprenticeship when trained by this provider on a course in this subject area. This rate uses data from the 2022 to 2023 academic year.

Apprenticeship location

birmingham, west midlands Remove location

This training provider does not offer Customer service practitioner (level 2) at the apprenticeship location.

There are 402 training providers for Customer service practitioner (level 2) at the apprenticeship location.

Contact this provider about this course

• Email: alanhester@btinternet.com
• Telephone: 07970522760
• Website: https://alanhester.co.uk/apprenticeships/

Shortlisted

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