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Training provider

HIT TRAINING LTD

Employer reviews

Excellent (911 reviews)

Employer review details
Statement Percentage of employers that selected this as a "strength" Percentage of employers that selected this as "needs improvement" Total number of employers that selected this statement
Communication with employers 64% 36% 666
Reporting on progress of apprentices 37% 63% 507
Getting new apprentices started 82% 18% 454
Providing the right training at the right time 84% 16% 280
Adapting to my needs 85% 15% 260
Improving apprentice skills 86% 14% 249
Working with small numbers of apprentices 92% 8% 245
Initial assessment of apprentices 82% 18% 231
Training facilities 51% 49% 77

Apprentice reviews

Good (154 reviews)

Apprentice review details
Communication
Statement Percentage of apprentices that agreed with this statement Percentage of apprentices that disagreed with this statement
Communicating clearly with you 82% 18%
Ensuring you understand the requirements of your end-point assessment 88% 12%
Organisation
Statement Percentage of apprentices that agreed with this statement Percentage of apprentices that disagreed with this statement
Organising well-structured training 87% 13%
Providing accessible training resources 91% 9%
Balancing online learning with classroom-based training to suit your apprenticeship 79% 21%
Taking into account your previous learning 82% 18%
Giving you relevant training that helps you perform your job better 89% 11%
Providing Off The Job training that takes up at least 20% of your total apprenticeship time 84% 16%
Support
Statement Percentage of apprentices that agreed with this statement Percentage of apprentices that disagreed with this statement
Helping you learn new skills and develop existing ones 88% 12%
Supporting you and your apprenticeship 87% 13%
Resolving any issues you have 86% 14%
Preparing you for success in your future career 86% 14%

Provider overview

HIT Training Ltd is a national provider of apprenticeships and vocational training. Across our three specialist divisions, our trusted team of expert tutors deliver professional training from levels 2 to 7.


Our three divisions include:

·  HIT Training, a leading provider in hospitality and catering

·  Connect2Care, experts in adult care, healthcare, early years and funeral services

·  Executive Development Network, specialists in management and leadership

We have a proven track record in quality people-led training helping frontline staff, managers, leaders and business owners reach their full potential.

Our teams provide personalised support to apprentices through their learning journey with expert advice, creativity and passion.

Apprenticeship training course

Customer service practitioner (level 2)

49% pass rate (out of 130 apprentices)

66% national average pass rate

Explain pass rate
The percentage of apprentices who successfully passed a similar apprenticeship with this training provider in the 2018 to 2019 academic year.

HIT TRAINING LTD’s training options

Head office

24a, Cecil Pashley Way, Shoreham Airport, Shoreham-By-Sea, BN43 5FF

  • available At apprentice’s workplace (national)
  • not available Day release
  • not available Block release

Apprenticeship location

Check HIT TRAINING LTD’s training options for the apprenticeship location.

Contact this provider about this course

Telephone
08000935892
Shortlisted

HIT TRAINING LTD is 1 of 448 training providers for Customer service practitioner (level 2).

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