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Training provider

TENDRING DISTRICT COUNCIL

Employer reviews

Excellent (12 reviews)

Employer review details
Statement Percentage of employers that selected this as a "strength" Percentage of employers that selected this as "needs improvement" Total number of employers that selected this statement
Communication with employers 89% 11% 9
Initial assessment of apprentices 100% 0% 6
Getting new apprentices started 100% 0% 5
Improving apprentice skills 100% 0% 5
Working with small numbers of apprentices 100% 0% 4
Adapting to my needs 50% 50% 2
Providing the right training at the right time 100% 0% 1
Training facilities 100% 0% 1

Apprentice reviews

Excellent (6 reviews)

Apprentice review details
Communication
Statement Percentage of apprentices that agreed with this statement Percentage of apprentices that disagreed with this statement
Communicating clearly with you 67% 33%
Ensuring you understand the requirements of your end-point assessment 67% 33%
Organisation
Statement Percentage of apprentices that agreed with this statement Percentage of apprentices that disagreed with this statement
Organising well-structured training 83% 17%
Providing accessible training resources 83% 17%
Balancing online learning with classroom-based training to suit your apprenticeship 83% 17%
Taking into account your previous learning 83% 17%
Giving you relevant training that helps you perform your job better 83% 17%
Providing Off The Job training that takes up at least 20% of your total apprenticeship time 83% 17%
Support
Statement Percentage of apprentices that agreed with this statement Percentage of apprentices that disagreed with this statement
Helping you learn new skills and develop existing ones 100% 0%
Supporting you and your apprenticeship 100% 0%
Resolving any issues you have 83% 17%
Preparing you for success in your future career 67% 33%

Provider overview

Tendring District Council, Career Track are a successful provider of apprenticeships to public and private sector organisations since 1983. We have recently been inspected by Ofsted and are graded as a ‘good’ provider.

Our delivery team are highly qualified and experienced and work directly with our apprentices in the workplace. We pride ourselves on offering a flexible curriculum designed to meet the needs of both the apprentice and the employer.

Apprentices can start their apprenticeship at any time.

We are working with employers in Essex, Suffolk and Kent and some London Boroughs and welcome enquiries from all employers.

Courses offered

View all 5 courses offered by this provider
Apprenticeship training course

Customer service practitioner (level 2)

78% achievement rate (out of 20 apprentices)

54% national achievement rate

Explain achievement rate
The percentage of apprentices who successfully achieved their apprenticeship when trained by this provider on a course in this subject area. This rate uses data from the 2022 to 2023 academic year.

Apprenticeship location

Tonbridge, Kent Remove location

TENDRING DISTRICT COUNCIL’s training options

Head office 55.6 miles away

Town Hall, Station Road, Clacton-On-Sea, CO15 1SE

  • available At apprentice’s workplace
  • not available Day release
  • not available Block release

Contact this provider about this course

Telephone
01255686306
Shortlisted

TENDRING DISTRICT COUNCIL is 1 of 402 training providers for Customer service practitioner (level 2) at the apprenticeship location.

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